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Old 15.06.2014, 13:47
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Re: Coop sold me expired food

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Problem solved.
I love this phrase. Together with a quick Job done.

Anyways, OP, never mind the noise and stay. I would really go and have the cash returned, why pay decent amount of cash for nothing. Take a pic of the yoghurty thingies and a receipt, email coop manager, they need to know the restocking is faulty, to deliver a better service later. It's a relatively frequent thing to me here, compared where I shopped before. Problem solved!
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  #22  
Old 15.06.2014, 13:58
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Re: Coop sold me expired food

Don't just take the photo of the yogurts, take the yogurts back to the shop.

It really pays to check everything when shopping. Last weekend we bought various items including two bottles of not cheap wine. It was only when we got on the bus and I checked the receipt that we realised we had been charged for 4 bottles instead of two.
We went straight back and the money was refunded.
Whether it's an out of date yogurt or being over charged for something, it is your money and the Coop should refund it or replace your purchase.
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  #23  
Old 15.06.2014, 14:11
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Re: Coop sold me expired food

As mentioned earlier, mistakes can happen -COOP are pretty good and I am sure you will have no trouble getting your money back or a new product if you prefer.

I was shopping in a RIO Getränkemarkt and saw some discounted Ginger Ale - turned out they were to "run" out that day so the cashier gabe them to me for free. I mean, it was only Ginger Ale so I thought it amusing they had a best buy date . My point being, perhaps they aren't allowed to sell things past the date, so just take it back...
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Old 15.06.2014, 14:11
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Re: Coop sold me expired food

In 2011 there was a Coop scandal around expired meat. Several butchers of Coop did put a new date on expired meat and sold it. It was pretty huge coverage in press and Coop fired more than 50 employees.
I think yogurt is not a big deal...just a mistake. The expiry date includes a pretty good error margin. I ingested yogurt which was past 10days expiry date and had no problem.
As everyone already said...go to customer service of the branch and they will refund you with apologies.
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Old 15.06.2014, 14:13
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Re: Coop sold me expired food

2 pages of "Take it back fumb duck"

The joy of EF complaints corner on a summer day
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  #26  
Old 15.06.2014, 14:15
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Re: Coop sold me expired food

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2 pages of "Take it back fumb duck"

The joy of EF complaints corner on a summer day
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Old 15.06.2014, 14:17
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Re: Coop sold me expired food

Until the foil lid of the yoghurt starts to blow out, the yoghurt will be fine. After that it just has a strange sharp taste but it won't make you ill.

Top tip I read recently - if you store stuff like yoghurts, cottage cheese or, for that matter any "liquid" dairy products, on their lid you can get an even longer shelf life out of them. Apparently the vacuum it creates preserves the product longer.

Disclaimer: I haven't tested it yet because the stuff doesn't hang around that long in our fridge.

Also, I agree with the other posters that say either Coop or Migros will normally take anything back with a receipt, no quibbles.
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  #28  
Old 15.06.2014, 14:17
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Re: Coop sold me expired food

1. Look at the date next time and do not buy expired food. Makes sense? By the way there are 2 dates (1 is for to buy before this date and the 2nd is to use before this date).
2. IF/WHEN you see expired food on the shelf then let someone now. This is what I did. They said ''Thank you for letting us know''.
It is not nice when you go to a big store like Coop or Migros and you see expired food but people make mistakes even here is Switzerland even if you expect perfection.
3. If you go home and you notice you bought something expired, take it back. Always keep the receipt.

In my country we eat soured milk- delicious! I also love kefir.
Your expired yogurt is not a big deal. You must be careful with meat, fish, eggs or baby powdered milk and also other things but an yogurt...
I also check for bugs when I buy rice or beans or millet...

Last edited by princessduck; 15.06.2014 at 14:42.
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Old 15.06.2014, 14:20
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Re: Coop sold me expired food

A lot of people buy the same day expiry products with 50% discount and store them for several days to eat during the week. No big deal.
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Old 15.06.2014, 14:31
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Re: Coop sold me expired food

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Dear EFers
Late last evening I picked up Actimel from Coop.
This morning when I pulled it out to drink, I saw it had an expiry date of June 10.
Is there an official consumers complaint website in CH where I can log this complaint ?
When my GF complains about a (recently) expired product, I always reply:
"And now? Do you think the %%PRODUCT%% can read?"

I've also had stuff go bad before the expiry-date.
It's just a number on the packaging.
Use your senses.

Extra care for stuff like chicken, seafood.
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Old 15.06.2014, 14:34
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Re: Coop sold me expired food

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Use your senses.
.
I wouldnt want to open the yoghurt in the store still to sniff it
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  #32  
Old 15.06.2014, 14:38
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Re: Coop sold me expired food

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I wouldnt want to open the yoghurt in the store still to sniff it
Of course not :-)
But if the yoghurt has actually turned bad and wasn't 50% off and if you've got the bill (which the OP has), you can always bring it back and claim ignorance.
You get your money back, no questions asked.
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Old 15.06.2014, 14:50
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Re: Coop sold me expired food

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I always reply:
"And now? Do you think the %%PRODUCT%% can read?"

Must be just awesome to live with you.
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  #34  
Old 15.06.2014, 15:49
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Re: Coop sold me expired food

if it's not a burden, bring it back and get your money back, maybe they'll change something for the better.

If you can't be bothered just open it, smell it and eat it, the margins are big.
I always eat expired yoghurts and cold cuts.
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Old 15.06.2014, 16:02
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Re: Coop sold me expired food

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But do you think its fair it was lying on the shelves 5th day into expiry ?
Someone made a mistake, but I'm sure you'll understand how that can happen since you forgot to check the expiry date as well... or was it your first time out shopping on your own????
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Old 15.06.2014, 16:05
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Re: Coop sold me expired food

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I wouldnt want to open the yoghurt in the store still to sniff it
Surprisingly enough we have five and of the five sight would have been the one to apply here - check the date!!!!
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Old 15.06.2014, 16:12
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Re: Coop sold me expired food

This whole thread is about "RTFM" - check the date when you buy stuff.

Caveat Emptor; Latin for "let the buyer beware." A doctrine that places on buyers the burden to reasonably examine property before purchase.
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Old 15.06.2014, 17:06
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Re: Coop sold me expired food

The majority of people are blaming the OP, but doesn't the shop have the responsibility of selling food that is not out of date?
It may still be perfectly ok to eat, but the dates are there for a reason. It is past its date, it should not be on the shelf.
If we buy something which is still before its use by date and then eat it after the date, that is up to us, but the shop should not be selling food which has expired.
Things were much simpler when you bought something and if it wasn't mouldy or stinky you would eat it.
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Old 15.06.2014, 17:15
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Re: Coop sold me expired food

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The majority of people are blaming the OP, but doesn't the shop have the responsibility of selling food that is not out of date?
It may still be perfectly ok to eat, but the dates are there for a reason. It is past its date, it should not be on the shelf.
If we buy something which is still before its use by date and then eat it after the date, that is up to us, but the shop should not be selling food which has expired.
Things were much simpler when you bought something and if it wasn't mouldy or stinky you would eat it.
I think it's six of one and half a dozen of the other. The supermarkets should keep control over their stock (how many times have I seen the Migros veg stacker tipping a crate of new pears over the top of a half empty crate of existing and obviously older, manky ones? ), and the consumer should have half an eye on what he or she is buying.

If everyone were to take stuff back that's been sold out of date by mistake, perhaps they would look into their processes but for every person that would be marching down there flapping a receipt and the offending food, there are people like me that will tut, sniff the item, decide it's okay to eat and frankly be too bone idle to take it back. Unless it's absolutely minging of course...
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Old 15.06.2014, 18:20
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Re: Coop sold me expired food

There is also the scenario when a product is still within its "best before/use by" dates, but would not be removed from shelves unless a particularly alert employee was suspect of bulging lid etc, or noticed mould in the strawberries/cherry tomatoes and removed it from stock.

I am extra vigilant when purchasing certain types of products (fruit/veg/dairy) - if they have at any point in the distribution journey from supplier to warehouse undergone extremes of cold/heat they are likely to go off long before the use by date. Although I feel stores are ultimately responsible for what they are selling, as consumers we are responsible for what we are buying - food is a natural product (or one hopes) and allowances for variation made. My least favourite is getting home with ice cream that has at some point defrosted (freezer failure perhaps) and been refrozen by the store. It is a sure-tell sign when the top layer is grainy and all the way at the bottom is a solid sugary layer of glop.
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