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Old 15.01.2015, 11:35
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Orange - roaming costs for Western Europe

Just got billed the following amount for a tiny bit of roaming in Holland...

Outgoing calls 00h:13m:00s CHF 18.50
Calls received 00h:02m:00s CHF 1.40
SMS 4 messages CHF 1.80
Data 8.09 Mb CHF 30.61

I like the price one pays for subscriptions at Orange, but paying CHF 30.61 for 8 fekkin' megs...?!

/Switzerlanded.
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Old 15.01.2015, 11:39
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Re: Orange - roaming costs for Western Europe

Isn't it more or less the same with most of the big network providers?
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Old 15.01.2015, 11:40
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Re: Orange - roaming costs for Western Europe

Did you not get the SMS?
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Old 15.01.2015, 11:43
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Re: Orange - roaming costs for Western Europe

Alternative options

http://www.orange.ch/en/residential/...travel-abroad/
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Old 15.01.2015, 11:49
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Re: Orange - roaming costs for Western Europe

/RoamingDatad
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Old 16.01.2015, 10:43
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Re: Orange - roaming costs for Western Europe

lol he used roaming. silly foreigners.
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Old 16.01.2015, 11:52
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Re: Orange - roaming costs for Western Europe

Apparently you used the service without checking the likely cost. The only one you have reason to be mad about is yourself.
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Old 16.01.2015, 14:14
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Re: Orange - roaming costs for Western Europe

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Just got billed the following amount for a tiny bit of roaming in Holland...

Outgoing calls 00h:13m:00s CHF 18.50
Calls received 00h:02m:00s CHF 1.40
SMS 4 messages CHF 1.80
Data 8.09 Mb CHF 30.61

I like the price one pays for subscriptions at Orange, but paying CHF 30.61 for 8 fekkin' megs...?!

/Switzerlanded.
So why didn't you add on a roaming plan for the month?!?
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Old 03.02.2015, 13:15
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Re: Orange - roaming costs for Western Europe

I got the same "surprise'' coming back from the US. But with 100 CHF bill for a few Mb. I was chocked!
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Old 03.02.2015, 13:40
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Re: Orange - roaming costs for Western Europe

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Just got billed the following amount for a tiny bit of roaming in Holland...

Outgoing calls 00h:13m:00s CHF 18.50
Calls received 00h:02m:00s CHF 1.40
SMS 4 messages CHF 1.80
Data 8.09 Mb CHF 30.61

I like the price one pays for subscriptions at Orange, but paying CHF 30.61 for 8 fekkin' megs...?!

/Switzerlanded.

Sorry, I know it must feel like you're being ganged up on. I learned my lesson ages ago with mobile phones, I think everyone has to go through it at least once.

But this
"I like the price one pays for subscriptions at Orange"

is the reason that you get stung the second you move outside those bounds.
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Old 03.02.2015, 13:52
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Re: Orange - roaming costs for Western Europe

While I was in Portugal this Christmas vacations, I disabled all data connection and even blocked the roaming data access to me sure I wouldn't get any surprise in the bill, yet:



I complained about this and Orange analysed it. They "couldn't find out what went wrong" and offered me 50.- discount in the next montly bill.
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Old 03.02.2015, 13:58
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Re: Orange - roaming costs for Western Europe

Thanks for the tip. I will try the same. I also turned off the 3g and therefore could not understand the bill!
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Old 05.02.2015, 14:53
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Re: Orange - roaming costs for Western Europe

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I got the same "surprise'' coming back from the US. But with 100 CHF bill for a few Mb. I was chocked!
yeah, data roaming is insanely priced by operators in all countries afaik...
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Old 06.02.2015, 16:28
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Re: Orange - roaming costs for Western Europe

These costs are the sort of thing that you should check before you travel. You can't exactly get mad at them, when you're the one who assumed it wouldn't cost you.
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  #15  
Old 12.02.2015, 17:30
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Re: Orange - roaming costs for Western Europe

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While I was in Portugal this Christmas vacations, I disabled all data connection and even blocked the roaming data access to me sure I wouldn't get any surprise in the bill, yet:



I complained about this and Orange analysed it. They "couldn't find out what went wrong" and offered me 50.- discount in the next montly bill.
This weekend I went to Barcelona. Made sure Roaming-Data and obviously also the Data-Transfer, yet again:


One day I will sue them

Edit:
Just phoned Orange and made them block from their side any data-tranfer on Roaming, meaning that even if I activate data-transfer on my phone while I'm abroad, I won't get any access. This should solve the problem. Guess I'm not sueing them this soon

Last edited by Th3Alchemist; 12.02.2015 at 17:42.
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