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Old 16.04.2015, 15:16
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Worn tyres

Car is in for servicing and tyre changing today (winter to summer). The garage called and told me that my summer tyres were too worn - I need new ones. Thing is, they swapped the tyres around t'other way six months ago. Why couldn't they have told me then!

(Yes, I do check myself, and in my view, they've got a few 1000km left on them).
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Old 16.04.2015, 15:31
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Re: Worn tyres

So your complaint is that they didn't tell you? Or that they say you need tyres when you think you don't?

If the tyres are legal - stick with them until they need swapping.
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Old 16.04.2015, 15:54
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Re: Worn tyres

Ask for a refund on the storage...

As for tyres, well if they are worn, replace them...

you don't want to regret later when the rubber wears out as you enter a bend in a tunnel
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Old 16.04.2015, 16:11
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Re: Worn tyres

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Car is in for servicing and tyre changing today (winter to summer). The garage called and told me that my summer tyres were too worn - I need new ones. Thing is, they swapped the tyres around t'other way six months ago. Why couldn't they have told me then!

(Yes, I do check myself, and in my view, they've got a few 1000km left on them).
Could be that they swopped them around to extend their life? Sometimes the treads wear unevenly and you get more km`s by changing them around.
But now they are worn down evenly, and need replacing.
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Old 16.04.2015, 16:13
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Re: Worn tyres

I store them myself. It's just the minor irritation that if they'd mentioned the fact to me when they took them off in October, I could have sourced new ones already for changing today.

As it happens, another member of my family took the car in October and has confessed that it might have been mentioned then. But I don't care. This is the complaint corner. I want my moment of self-righteous indignation at the poor customer care of Swiss garages! Even though this particular garage have been incredibly helpful in the past and quite happy to go the extra mile. But that's not the point.
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Old 16.04.2015, 16:13
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Re: Worn tyres

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Car is in for servicing and tyre changing today (winter to summer). The garage called and told me that my summer tyres were too worn - I need new ones. Thing is, they swapped the tyres around t'other way six months ago. Why couldn't they have told me then!

(Yes, I do check myself, and in my view, they've got a few 1000km left on them).
Because they took them off the car.
You look at wear when they go on the car.
Makes sense to me.
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Old 16.04.2015, 16:22
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Re: Worn tyres

It also depends what they mean by "need new ones" - they're either legal or not (and you say they are) - but maybe they mean it's not worth paying to put them on and then paying again to fit another set soon after.

That said, I don't think Swiss garages are any different to UK ones - take your car in and they'll always find something that could be fixed!

I kind of agree about the storage cost, our garage did tell us last autumn which was good.
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Old 16.04.2015, 16:29
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Re: Worn tyres

Check yourself. . Garages are well known for fleecing people on tyres. Buy from reifen direkt. As example a lady on basel buy sell recently paid 1800 chf for 4 wheels and tyres .. she paid over 300chf per tyre... They are 66chf
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Old 16.04.2015, 17:00
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Re: Worn tyres

This is no fun. I'm getting helpful, sensible advice, instead of the mockery and derision I was expecting.

I'll have to start a new thread to complain about that now.
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Old 16.04.2015, 17:02
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Re: Worn tyres

FWIW, I think that's a stupid idea and shows you just aren't taking hundreds of years of Swiss tyre changing customs and garage etiquette seriously enough.
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Old 16.04.2015, 21:11
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Re: Worn tyres

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Check yourself. . Garages are well known for fleecing people on tyres. Buy from reifen direkt. As example a lady on basel buy sell recently paid 1800 chf for 4 wheels and tyres .. she paid over 300chf per tyre... They are 66chf
The garage quoted me ~925CHF for tyres including fitting. I've put an order in to reifen direkt - 357.20 (89.30 each) for Nokian Line SUV 215/65 R16 102H XL. So that's saved me a bit of money!
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Old 16.04.2015, 21:21
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Re: Worn tyres

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The garage quoted me ~925CHF for tyres including fitting. I've put an order in to reifen direkt - 357.20 (89.30 each) for Nokian Line SUV 215/65 R16 102H XL. So that's saved me a bit of money!
How far the mighty Finns have fallen, now they're making car tyres
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Old 16.04.2015, 21:21
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Re: Worn tyres

Just the torn wires to sort out, now, then.

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How far the mighty Finns have fallen, now they're making car tyres
Don't know about their summer ones, but one of the best 'normally' priced winter tyres that your average punter can buy.
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Old 16.04.2015, 21:41
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Re: Worn tyres

I thought they made mobile phones.
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Old 16.04.2015, 21:52
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Re: Worn tyres

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I thought they made mobile phones.
Interesting fact, when the company was founded over 150 years ago.. they did actually make rubber boots

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Old 16.04.2015, 22:05
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Re: Worn tyres

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Interesting fact, when the company was founded over 150 years ago.. they did actually make rubber boots
I can remember Nokia tvs in the 80s/90s, then the biggest mobile phone producer and now the biggest network equipment producer.
Nokia reinvents itself every time again.
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Old 18.12.2017, 18:54
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Re: Worn tyres

Emil-Frey Basel, bloody idiots

They swapped my summers for winters last month and neglected to mention that my rears and front winter tyres only had 3 and 4mm thread respectively (noted on their computer). This morning in the snow I could barely drive the damn car as it kept slipping and sliding all over the place. Got out, ran my fingers over the thread and its smoother than a baby's arse. Fair enough they may be above the legal minimum but definitely not a fit state for the start of the winter season.

The lesson is definitely check, and don't assume anything.
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Old 18.12.2017, 19:00
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Re: Worn tyres

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Emil-Frey Basel, bloody idiots

They swapped my summers for winters last month and neglected to mention that my rears and front winter tyres only had 3 and 4mm thread respectively (noted on their computer). This morning in the snow I could barely drive the damn car as it kept slipping and sliding all over the place. Got out, ran my fingers over the thread and its smoother than a baby's arse. Fair enough they may be above the legal minimum but definitely not a fit state for the start of the winter season.

The lesson is definitely check, and don't assume anything.
Do you honestly expect anything less from main dealers.
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Old 18.12.2017, 19:37
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Re: Worn tyres

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Emil-Frey Basel, bloody idiots

They swapped my summers for winters last month and neglected to mention that my rears and front winter tyres only had 3 and 4mm thread respectively (noted on their computer). This morning in the snow I could barely drive the damn car as it kept slipping and sliding all over the place. Got out, ran my fingers over the thread and its smoother than a baby's arse. Fair enough they may be above the legal minimum but definitely not a fit state for the start of the winter season.

The lesson is definitely check, and don't assume anything.
It is their duty to warn you if they are at legal limit, it is service if they tell you there is not much left. It is your problem if you want to exchange earlier. They have no clue if you use your car only for shopping inside town or do other things.
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Old 18.12.2017, 19:50
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Re: Worn tyres

I get my tyres changed nowadays at Adam's Touring in Alschwil. The cost of their tyres is only a little more than with Reifen Direkt. The service is excellent (or at least has been so far...)
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