IKEA Delivery Service Personnel Quality
Just a heads-up for anyone ordering IKEA furniture in large quantities, I just had two rather disappointing experiences with them.
The first was when they over-stacked the furniture in a bid to save time, resulting in their collapse and damage to the delivered goods. They pretended that it never happened, and did not allow time for me to check the items. This resulted in a hassle in getting them to rearrange a replacement on a separate delivery date. What's more, one of my items was missing, with the transport company even stating any missing items, you should bring it up with IKEA. This coming from the fact that it may have been the transport company who lost it.
Then during replacement, the transporters scratched the hard wood floor of my apartment, which I just moved into. This was the result of them pushing the furniture that needed to be exchanged around, with no care given during removal. This incident is still pending, currently awaiting IKEA's reply.
Just wanted to drop a heads-up that one should pay close attention to what the IKEA delivery personnel are doing if possible.
I should've known better, but I guess it's too late. Hope no-one else faces the same issues.
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