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Old 25.03.2016, 10:53
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Swiss Boarding House - anyone else had problems?

Long story short :
Bed was broken on arrival
Curtains were filthy
No bowls in kitchen
Place a lot more tired looking/poorly decorated than on photos.

Bowls now in place.
Curtains now washed and rehung (very crumpled and messy).

No-one has told me whether the bed is now fixed (dh away on business). No answer to my calls, despite assurances to the contrary. Now I get the recorded message or an instant hang-up when I call.
Great service ? Not.

Advice?
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  #2  
Old 25.03.2016, 11:15
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Re: Swiss Boarding House - anyone else had problems?

There's a thread here about them but I'm not sure that it's very helpful.

Anyone has used/heard of Swiss Boardinghouse?

Today is a bank holiday in Switzerland and so is Monday so I doubt you'll have any luck in getting hold of them before Tuesday.
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  #3  
Old 25.03.2016, 11:25
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Re: Swiss Boarding House - anyone else had problems?

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There's a thread here about them but I'm not sure that it's very helpful.

Anyone has used/heard of Swiss Boardinghouse?

Today is a bank holiday in Switzerland and so is Monday so I doubt you'll have any luck in getting hold of them before Tuesday.
I read that thread. The servicing is every two weeks. The cleaning at the end of stay is something like 240CHF. The original photos on the website looked nice, but the place was shabby and the decoration had changed (for the worse). I pointed this out. No-one bothered to get back to me to tell me how they could put this right.
They did deliver a couple of bowls, and laundered the curtains (but shouldn't that be done between lets/every few months anyway?). They were rehung totally crumpled and now look comical apparently.
The bedframe was broken (no funny jokes, please, my dh is there on his own).
It was held up with some bits of wood that he tried to put back in place. They kept falling down. He got insulted by the neighbour for making thumping noises after 10pm (trying to put the bed back together).
A handyman visited, said he'd fix it. No-one got back to us to say whether it was indeed fixed. I called yesterday (someone will get back to you). They didn't bother. Now it's a bank holiday (like in the UK).
I feel that for the price (around 2500CHF/month) it's a bit of a rip-off.
Poor service and lack of communication.
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Old 25.03.2016, 12:23
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Re: Swiss Boarding House - anyone else had problems?

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Advice?
Find other place, cancel contract, leave.

Do make sure, though, to clearly identify what you are looking for - really good temporary accommodation will cost you an arm and a leg and a lot of luck.

https://en.comparis.ch/immobilien/ma.../mieten?sort=7 has plenty (and that's just the city of Zurich itself). Expect old and (ab)used, expect Fly (sub-IKEA) furniture, even at high cost (e.g. https://en.comparis.ch/immobilien/ma.../show/14476410 - which happens to be offered by a decent company, by the way)

From a strategy point of view, I can only advise to optimize the temporary stay for cost and minimum stay and find something permanent ASAP.
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Old 25.03.2016, 12:26
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Re: Swiss Boarding House - anyone else had problems?

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Place a lot more tired looking/poorly decorated than on photos.
Sounds like a typical Swiss hotel.
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Old 25.03.2016, 12:32
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Re: Swiss Boarding House - anyone else had problems?

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I feel that for the price (around 2500CHF/month) it's a bit of a rip-off.
It's impossible to tell what you pay for with that amount of money - it might be 20 sqm, with Pfister furniture, or simply a hole. Zurich - anything goes, and CHF 2500 is nothing, relatively speaking.

Just found https://en.comparis.ch/immobilien/ma.../show/14454316 for you at CHF 2400. That is very, very basic, cheap accomodation.

https://en.comparis.ch/immobilien/ma.../show/13603860 is looks quite a bit better, in case it really looks like that, still.

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Poor service and lack of communication.
Welcome to Switzerland.
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  #7  
Old 25.03.2016, 13:15
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Re: Swiss Boarding House - anyone else had problems?

Sadly for CHF 2,500 you will not get much in Zurich in the way of temporary accommodation. But certainly the place should be clean and habitable with everything in a good state of repair.

As an example, over 20 years ago I was paying nearly CHF 3,000 for a temporary one room serviced furnished apartment in Letzipark; which is certainly not city centre.

I know several people who used www.airbnb.com to find suitable accommodation then did a deal with the owner for a cheaper longer term rental. Of course , you have to be lucky for that to work out.
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Old 25.03.2016, 13:26
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Re: Swiss Boarding House - anyone else had problems?

Thanks for your replies. It isn't even in ZH. It's in Baden. It's 2,5 rooms and although it did look nice in the photos, it's way below hotel standard.
I checked the contract. 2650 (they offered to throw in the parking for a three month stay).
No get-out clause. Liable for the full three months we booked. I feel let down, as it should not be in that state for that amount of money.
They said they'd fix the bed (I'll report back on whether that was done).
As I understand it, they rent out properties that private landlords have rented to them. Shouldn't they still be ploughing a % of the profit back into making sure the place is clean and furnished to the same standard as on the photos they use to 'sell' the place?
But you're right. Just need to find a decent house and move out at this stage.
Shame they don't take on board suggestions for improvement.
And their website is full of mistakes, as someone else pointed out. Not hard to fix. Nor expensive.
I had this picture in my mind of a super-clean, super-efficient, yes-sir no-sir way of doing things in CH. I'm hoping to be able to come back and tell you they fixed everything.
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Old 25.03.2016, 13:30
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Re: Swiss Boarding House - anyone else had problems?

We needed two months of a temp flat last year. 3-3500 gets you a tiny studio in a decent location. If you need some storage room, plan with 4k. Thats what we paid for a decent but not very special flat in Enge via Visiona Apartments. Expensive, but the service worked once we were there. (The sales team was a mess and getting the reservation confirmed was an entirely different story...)
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Old 29.03.2016, 09:51
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Re: Swiss Boarding House - anyone else had problems?

I promised to come back and report on the repairs. I received a message just today saying the bed is fixed. So only three weeks of a broken bed then. Kind of necessary equipment in a furnished flat! Hoping the repair on it was serious ...

Can't help wondering if it's the power of EF?
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Old 29.03.2016, 11:32
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Re: Swiss Boarding House - anyone else had problems?

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I had this picture in my mind of a super-clean, super-efficient, yes-sir no-sir way of doing things in CH. I'm hoping to be able to come back and tell you they fixed everything.
At least you're providing entertaining reading. Not even here yet & hubby manages to find the most expensive mattress on the floor. Wait till you go to the ski resorts where slats fall out of the bunk beds onto your head.
Good luck with the hunt for something long-term. And no, if you think Switzerland is full of efficient workmen & housing agents just waiting with anticipation to cater to your every whim, you may come back down to earth with a bump.
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Old 29.03.2016, 11:57
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Re: Swiss Boarding House - anyone else had problems?

I used AirBnb for a room in a very nice house in Zurich. It was approx 2000CHF for the month, including car parking. No complaints. Shared kitchen/lounge, which actually proved to be a plus as I'm friends with the people I met there.
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Old 29.03.2016, 12:18
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Re: Swiss Boarding House - anyone else had problems?

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I used AirBnb for a room in a very nice house in Zurich. It was approx 2000CHF for the month, including car parking. No complaints. Shared kitchen/lounge, which actually proved to be a plus as I'm friends with the people I met there.
I think that's a great suggestion for anyone who does it on his own. We had to use a corporate agent and I could not help the feeling that they were very well aware of that when they priced their service... I had to deal with some call center girl in London who kept on "recommending" places to me which were clearly pitched to her by the different agents based on what was easily available and clearly not so popular. For example a building right next to the highway. After four recommendations that completely ignored my requirements did I ask her "Have you actually ever been to Zurich?" and no, she had not... I basically did her job and found myself the apartment I wanted and then forced her to book it for me... next time I'll try to negotiate a deal where we get more allowance paid in cash instead of some useless "services" that literally cost me twice as much time as doing it myself right from the start.
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Old 29.03.2016, 21:28
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Re: Swiss Boarding House - anyone else had problems?

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Good luck with the hunt for something long-term. And no, if you think Switzerland is full of efficient workmen & housing agents just waiting with anticipation to cater to your every whim, you may come back down to earth with a bump.
Thank you for the good luck wishes.
I hardly think that fixing a broken bed base is 'catering to our every whim'. Pretty standard to offer something one can actually sleep on, I would have thought. I've even travelled in some poor countries where one could get a decent night's sleep.
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Old 30.03.2016, 11:36
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Re: Swiss Boarding House - anyone else had problems?

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Thanks for your replies. It isn't even in ZH. It's in Baden. It's 2,5 rooms and although it did look nice in the photos, it's way below hotel standard.
I checked the contract. 2650 (they offered to throw in the parking for a three month stay).
No get-out clause. Liable for the full three months we booked. I feel let down, as it should not be in that state for that amount of money.
They said they'd fix the bed (I'll report back on whether that was done).
As I understand it, they rent out properties that private landlords have rented to them. Shouldn't they still be ploughing a % of the profit back into making sure the place is clean and furnished to the same standard as on the photos they use to 'sell' the place?
But you're right. Just need to find a decent house and move out at this stage.
Shame they don't take on board suggestions for improvement.
And their website is full of mistakes, as someone else pointed out. Not hard to fix. Nor expensive.
I had this picture in my mind of a super-clean, super-efficient, yes-sir no-sir way of doing things in CH. I'm hoping to be able to come back and tell you they fixed everything.

Their apartments in Baden are fairly dire. I looked at them a few years ago. I never placed any clients there as the apartments did not have their own laundry facilities.


Pictures on ads are never to be trusted. This is the risk of renting from a distance, even on a temporary basis.


At the moment the traffic situation in the centre of Baden is a mess due to major road construction. Baden is a lovely town though and there are usually English speakers to be found at Pickwick's Pub in Baden on any given evening.
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Old 31.03.2016, 22:53
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Re: Swiss Boarding House - anyone else had problems?

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Their apartments in Baden are fairly dire. I looked at them a few years ago. I never placed any clients there as the apartments did not have their own laundry facilities.


Pictures on ads are never to be trusted. This is the risk of renting from a distance, even on a temporary basis.


At the moment the traffic situation in the centre of Baden is a mess due to major road construction. Baden is a lovely town though and there are usually English speakers to be found at Pickwick's Pub in Baden on any given evening.
If you charge a card with cash, I think you can use the laundry facilities in the basement. Dh just brings his stuff back for me to wash. With banknotes in the pockets, lol ...
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Old 15.06.2017, 01:56
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Re: Swiss Boarding House - anyone else had problems?

Unfortunately this company has become insolvent. I think someone messed up the numbers big time. Many tenants and companies likely lost their deposits and paid rents.

My tip is to avoid this company and do not transfer any money to them anymore. Be warned!
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