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-   Complaints corner (https://www.englishforum.ch/complaints-corner/)
-   -   Review of Moving Company (https://www.englishforum.ch/complaints-corner/252128-review-moving-company.html)

alpinum 03.04.2016 18:39

Review of Moving Company
 
I recently had a horrible moving experience and wanted to make sure no one else used these guys and had as many problems as me. Is this the place to do that? If not do you have a recommendation as to where I can do it? Thanks so much!

banadol 03.04.2016 19:32

Re: Review of Moving Company
 
Always good to know as so many people on this forum use them either to get or leave here.

Verbier 03.04.2016 20:37

Re: Review of Moving Company
 
It is always a bit delicate when a person shows up here (first post) to flame so and so company because they are upset with them for whatever reason. All that under the cover of helping people on EF

If the comments are detailed and specific to things the company had promised to do etc. and did not, people on EF may take the information for its potential value. If it is another case of complaining of someone dropping/scratching/breaking something unfortunately that does not make the evening news.

3Wishes 03.04.2016 20:59

Re: Review of Moving Company
 
I've moved your thread to the Complaints Corner. Before you name and shame the company here, and risk them getting on your case for defamation, make sure you've done everything possible to try and resolve the dispute amicably. Read your contract so you know your rights and responsibilities as well as what they actually promised.

Mrs. Doolittle 03.04.2016 22:41

Re: Review of Moving Company
 
Having had an awful experience with a moving company I can understand how you feel. I would never recommend the firm we used to anyone. In fact, I often warn anyone I can not to use them.

What I would suggest, as we did, is that you take up your grievances with the company involved before posting here. You need to give them every opportunity to put things right, if possible.

Our move involved a lot of breakage and damage. While the firm attemped to have the items repaired or replaced at their expense, it was a huge inconvenience and if the crew had been more experienced as promised, I suspect the move would have gone a lot smoother.

Guest 03.04.2016 23:04

Re: Review of Moving Company
 
I always find it dangerous to do "naming and shaming" on sites like this, there's no way for the staff to verify info and to check if the claims are indeed correct. And even if so i wonder if this is the place to be for such things. And not to doubt TS being honoust and having good intentions often these stories are one-sided and a follow up in where problems eventually might be solved in a satisfying way are lacking.

Besides that, this is without doubt the main source of info for a lot of subjects for expats in Switzerland (Including myself) and i am currently myself looking for a cleaning company and a moving company in Zürich, so experiences are welcome, and i'd love a warning for the bad rats in the business.

So yeah, yes and no.

minimimi 09.04.2016 02:40

Re: Review of Moving Company
 
Actually in Turkey there is a website where you can complain about any company (e.g. restaurant, carpenter, etc.) and they forward your complain and the company in question contacts you back to try to resolve the issue, etc.

Is there anything like that in Switzerland?

meloncollie 09.04.2016 03:35

Re: Review of Moving Company
 
Quote:

Originally Posted by minimimi (Post 2570044)
Actually in Turkey there is a website where you can complain about any company (e.g. restaurant, carpenter, etc.) and they forward your complain and the company in question contacts you back to try to resolve the issue, etc.

Is there anything like that in Switzerland?

K-Tipp, a consumer magazine, runs a website where one may publish consumer complaints.

https://www.reklamation.ch

I don't know if the site forwards complaints, or simply if smart customer-focused companies keep an eye on the site - but you can see that some companies have answered the posted complaints.

cork 19.04.2016 10:33

Re: Review of Moving Company
 
I am in the process of arranging our relocation to CH so feel free to message me your personal experiences

Thanks

Guest 19.04.2016 16:25

Re: Review of Moving Company
 
I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.

Centrlsmt 19.04.2016 21:30

Re: Review of Moving Company
 
The moving company we used has recently settled substantial claim with us for items that were damaged and went "missing" on our move.


They were chosen by my wife's employer but they will no longer deal with the company for any subsequent moves.

higgsboson 31.07.2018 16:36

Re: Review of Moving Company
 
Quote:

Originally Posted by rumpole (Post 2576545)
I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.

Same here

angoose 01.08.2018 17:44

Re: Review of Moving Company
 
Quote:

Originally Posted by rumpole (Post 2576545)
I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.



Me too! Any information you could send by PM would be gratefully received... Thanks, Angus


fersimoes 14.09.2020 14:20

Re: Review of Moving Company
 
Quote:

Originally Posted by rumpole (Post 2576545)
I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.

Me too. Please. I have already used moving services in other countries but i am feeling that here in Switzerland its a very tricky field. All feedback will be much appreciated.


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