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Old 03.04.2016, 18:39
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Review of Moving Company

I recently had a horrible moving experience and wanted to make sure no one else used these guys and had as many problems as me. Is this the place to do that? If not do you have a recommendation as to where I can do it? Thanks so much!
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Old 03.04.2016, 19:32
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Re: Review of Moving Company

Always good to know as so many people on this forum use them either to get or leave here.
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Old 03.04.2016, 20:37
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Re: Review of Moving Company

It is always a bit delicate when a person shows up here (first post) to flame so and so company because they are upset with them for whatever reason. All that under the cover of helping people on EF

If the comments are detailed and specific to things the company had promised to do etc. and did not, people on EF may take the information for its potential value. If it is another case of complaining of someone dropping/scratching/breaking something unfortunately that does not make the evening news.
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Old 03.04.2016, 20:59
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Re: Review of Moving Company

I've moved your thread to the Complaints Corner. Before you name and shame the company here, and risk them getting on your case for defamation, make sure you've done everything possible to try and resolve the dispute amicably. Read your contract so you know your rights and responsibilities as well as what they actually promised.
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Old 03.04.2016, 22:41
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Re: Review of Moving Company

Having had an awful experience with a moving company I can understand how you feel. I would never recommend the firm we used to anyone. In fact, I often warn anyone I can not to use them.

What I would suggest, as we did, is that you take up your grievances with the company involved before posting here. You need to give them every opportunity to put things right, if possible.

Our move involved a lot of breakage and damage. While the firm attemped to have the items repaired or replaced at their expense, it was a huge inconvenience and if the crew had been more experienced as promised, I suspect the move would have gone a lot smoother.
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Old 03.04.2016, 23:04
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Re: Review of Moving Company

I always find it dangerous to do "naming and shaming" on sites like this, there's no way for the staff to verify info and to check if the claims are indeed correct. And even if so i wonder if this is the place to be for such things. And not to doubt TS being honoust and having good intentions often these stories are one-sided and a follow up in where problems eventually might be solved in a satisfying way are lacking.

Besides that, this is without doubt the main source of info for a lot of subjects for expats in Switzerland (Including myself) and i am currently myself looking for a cleaning company and a moving company in Zürich, so experiences are welcome, and i'd love a warning for the bad rats in the business.

So yeah, yes and no.
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Old 09.04.2016, 02:40
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Re: Review of Moving Company

Actually in Turkey there is a website where you can complain about any company (e.g. restaurant, carpenter, etc.) and they forward your complain and the company in question contacts you back to try to resolve the issue, etc.

Is there anything like that in Switzerland?
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Old 09.04.2016, 03:35
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Re: Review of Moving Company

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Actually in Turkey there is a website where you can complain about any company (e.g. restaurant, carpenter, etc.) and they forward your complain and the company in question contacts you back to try to resolve the issue, etc.

Is there anything like that in Switzerland?
K-Tipp, a consumer magazine, runs a website where one may publish consumer complaints.

https://www.reklamation.ch

I don't know if the site forwards complaints, or simply if smart customer-focused companies keep an eye on the site - but you can see that some companies have answered the posted complaints.
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Old 19.04.2016, 10:33
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Re: Review of Moving Company

I am in the process of arranging our relocation to CH so feel free to message me your personal experiences

Thanks
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Old 19.04.2016, 16:25
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Re: Review of Moving Company

I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.
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Old 19.04.2016, 21:30
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Re: Review of Moving Company

The moving company we used has recently settled substantial claim with us for items that were damaged and went "missing" on our move.


They were chosen by my wife's employer but they will no longer deal with the company for any subsequent moves.
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Old 31.07.2018, 16:36
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Re: Review of Moving Company

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I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.
Same here
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Old 01.08.2018, 17:44
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Re: Review of Moving Company

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I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.


Me too! Any information you could send by PM would be gratefully received... Thanks, Angus

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Old 14.09.2020, 14:20
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Re: Review of Moving Company

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I'm in the process of getting quotes from removal companies as I type... if you could PM me the name that would be appreciated.
Me too. Please. I have already used moving services in other countries but i am feeling that here in Switzerland its a very tricky field. All feedback will be much appreciated.
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