Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner  
Reply
 
Thread Tools Display Modes
  #121  
Old 26.04.2017, 09:12
raju's Avatar
Junior Member
 
Join Date: Sep 2006
Location: Zurich
Posts: 42
Groaned at 7 Times in 6 Posts
Thanked 6 Times in 5 Posts
raju is considered unworthyraju is considered unworthyraju is considered unworthyraju is considered unworthy
Re: Digitec: Order amount change after delivery

Quote:
View Post
You should have just written to ricardo's customer support, they would have cancelled it. But now they'd probably want to charge you 40 Fr for that auction as you've sold it to your friend from their point of view.
Dear Sir if one make error then due to that all can not make error. Ricardo has it T&C and by that once biding has been started it can not be canceled. And in case if they cancel then what was fault of those two persons who bid on this for 1 and 2 CHF. Why they suffer due to stupid error by Digitec and why ricardo goes against its T&C due to some error by Digitec. So to reduce my risk in case I have absorbed this 40 CHF loss. This is way of doing any business in civil word. If one do mistake and does not correct in proper time then he is to absorb loss.
Reply With Quote
  #122  
Old 26.04.2017, 09:19
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,501
Groaned at 978 Times in 687 Posts
Thanked 17,499 Times in 6,856 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
Dear Sir it was not immediate but after I destroyed one. Please check my old post.
1) How did you destroy it due to a "misconfiguration"? Details please.

2) Why would you put one up for auction after destroying your old one? Didn't you still need an SSD drive, especially as the old one was no longer working?
Reply With Quote
The following 2 users would like to thank Chuff for this useful post:
  #123  
Old 26.04.2017, 09:27
Forum Veteran
 
Join Date: Feb 2012
Location: CH
Posts: 2,304
Groaned at 87 Times in 73 Posts
Thanked 2,002 Times in 1,123 Posts
ivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
Dear Sir if one make error then due to that all can not make error. Ricardo has it T&C and by that once biding has been started it can not be canceled.
Your loss. In my experience, they'd likely have it cancelled free of charge to you if you explained the situation

Quote:
And in case if they cancel then what was fault of those two persons who bid on this for 1 and 2 CHF. Why they suffer due to stupid error by Digitec and why ricardo goes against its T&C due to some error by Digitec
No fault. But they didn't suffer any damage either. They stood no chance to buy it at that price (I, for one, would have bid higher, I happen to be looking for some cheap ssds at the moment and had actually bookmarked that auction before this thread started)
Reply With Quote
  #124  
Old 26.04.2017, 09:42
raju's Avatar
Junior Member
 
Join Date: Sep 2006
Location: Zurich
Posts: 42
Groaned at 7 Times in 6 Posts
Thanked 6 Times in 5 Posts
raju is considered unworthyraju is considered unworthyraju is considered unworthyraju is considered unworthy
Re: Digitec: Order amount change after delivery

Quote:
View Post
1) How did you destroy it due to a "misconfiguration"? Details please.

2) Why would you put one up for auction after destroying your old one? Didn't you still need an SSD drive, especially as the old one was no longer working?
1. By dropping cup of tee while assembling it where it has naked board at time of assembly. Hope you know what kind of SSD it is.

2. No more after going through first SSD

Actually now I have to stop posting on this topic as I think now we are not discussing this topic but arguing on this topic. Arguing is more efficient if it is one-to-one. In group it never brings good result. So I will make my strategy at what point and when I have to stop case with Digitec and from my side I think I have already put all points here and you all are free to make your thinking on this.

As finial note life is not black and white. It has lot of gray area where one has to fight if he thinks he is right. So at end either he will win or he will learn. For whose who have time now I give you link of my old blog which I found on net where 6 years back I had one dispute with Digitec. And end result of that dispute was that Digitec even offered 50 CHF to not make that blog public which I rejected. http://digitec-review.blogspot.de/

Sorry to say this is my last post in this thread with hope that some day it will help someone else to fight back.
Reply With Quote
This user would like to thank raju for this useful post:
  #125  
Old 26.04.2017, 09:50
Forum Veteran
 
Join Date: Feb 2012
Location: CH
Posts: 2,304
Groaned at 87 Times in 73 Posts
Thanked 2,002 Times in 1,123 Posts
ivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
Actually now I have to stop posting on this topic as I think now we are not discussing this topic but arguing on this topic.
Noone's really arguing besides you. The case is clear from my point of view - it's completely analogous to that 1979's case settled in federal court. You can fight Digitec, noone can forbid you to try, but the odds are not in your favor and it's just not worth it considering legal costs. Just go to the acceptance stage already and cut your losses.
Reply With Quote
The following 2 users would like to thank ivank for this useful post:
  #126  
Old 26.04.2017, 09:58
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,501
Groaned at 978 Times in 687 Posts
Thanked 17,499 Times in 6,856 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
1. By dropping cup of tee while assembling it where it has naked board at time of assembly. Hope you know what kind of SSD it is.

2. No more after going through first SSD

Actually now I have to stop posting on this topic as I think now we are not discussing this topic but arguing on this topic. Arguing is more efficient if it is one-to-one. In group it never brings good result. So I will make my strategy at what point and when I have to stop case with Digitec and from my side I think I have already put all points here and you all are free to make your thinking on this.

As finial note life is not black and white. It has lot of gray area where one has to fight if he thinks he is right. So at end either he will win or he will learn. For whose who have time now I give you link of my old blog which I found on net where 6 years back I had one dispute with Digitec. And end result of that dispute was that Digitec even offered 50 CHF to not make that blog public which I rejected. http://digitec-review.blogspot.de/

Sorry to say this is my last post in this thread with hope that some day it will help someone else to fight back.
Nothing about your posts makes logical sense. You destroyed one with tea, and then instead of using the other one that you know you also got super cheap as a spare, you say that you suddenly feel you have no need for it and put it immediately to auction? What absolute crap.

You tried to take advantage of a clear pricing error and make money at an auction, and are now panicking because Digitec have realised their mistake and corrected it and are demanding the money.

I don't blame you for trying to take advantage of a pricing error, it is common to do so in the UK on some deal websites and I have also tried once or twice. But, if you are going to do something so obvious at least don't then stick to this stupid story where you are denying it beyond all point of common sense.

Please update us with the final result of this, because I think it is going to be a very expensive screw up on your side.
Reply With Quote
The following 3 users would like to thank Chuff for this useful post:
  #127  
Old 26.04.2017, 10:45
Forum Legend
 
Join Date: Jun 2008
Location: Zurich
Posts: 7,886
Groaned at 285 Times in 214 Posts
Thanked 17,652 Times in 6,199 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
As finial note life is not black and white. It has lot of gray area where one has to fight if he thinks he is right. So at end either he will win or he will learn. For whose who have time now I give you link of my old blog which I found on net where 6 years back I had one dispute with Digitec. And end result of that dispute was that Digitec even offered 50 CHF to not make that blog public which I rejected. http://digitec-review.blogspot.de/
why did you buy from them again?
Reply With Quote
The following 2 users would like to thank k_and_e for this useful post:
  #128  
Old 26.04.2017, 11:40
Forum Veteran
 
Join Date: Mar 2014
Location: Neuchatel
Posts: 723
Groaned at 2 Times in 2 Posts
Thanked 304 Times in 198 Posts
Enohzee has earned the respect of manyEnohzee has earned the respect of manyEnohzee has earned the respect of many
Re: Digitec: Order amount change after delivery

I like how the 'misconfiguration' was actually just dropping a cup of tea on it
Reply With Quote
The following 7 users would like to thank Enohzee for this useful post:
  #129  
Old 26.04.2017, 11:57
NotAllThere's Avatar
Forum Legend
 
Join Date: Oct 2008
Location: Baselland
Posts: 12,533
Groaned at 193 Times in 170 Posts
Thanked 18,075 Times in 7,365 Posts
NotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond repute
Re: Digitec: Order amount change after delivery

TL;DR. Got a defective camera, after a little argument was given a credit for the full amount, but for some reason the defective camera meant having to cancel a trip to legoland for his kids.
Reply With Quote
  #130  
Old 26.04.2017, 12:32
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,501
Groaned at 978 Times in 687 Posts
Thanked 17,499 Times in 6,856 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
TL;DR. Got a defective camera, after a little argument was given a credit for the full amount, but for some reason the defective camera meant having to cancel a trip to legoland for his kids.
Oh my God, reading that blog hurt my head in so many ways and fully shows the OP is a complete chancer and borderline idiot. There is no evidence whatsoever that the Canon 230 had any technical fault (there was no specific explanation of what is wrong with the pictures, which is very unusual for an actual camera fault), just his subjective and vague opinion that the photos "weren't as good" as his old camera" and he was pushing immediately for a new camera despite having opened the packet and used it.

Then despite Digitec's less than ideal handling of the initial responses he gets a full refund as he wanted, and then says: "But now instead of money, status of camera was important for me". Utter bull****.

The fact he says he had to cancel his trip to Eurodisney because of the camera simply beggars belief, and I would say it is almost certainly a complete fabrication that he simply made up in order to pressure Digitec into responding more quickly. Then later in emails he keeps pushing and talks about "compensation", which was imo clearly his angle from the very start. He tried a product, didn't like it, and then wanted to get something additional out of them. Then he gets 50chf compensation, and says the figure is "low" and gets another 50chf after threatening the blog. Basically... Extortion Lite.

The OP is any retailers worst nightmare, and I would say a complete liar and untrustworthy person on top of that. Remind me never to consider anything he sells in the For Sale section of this forum.

Last edited by Chuff; 26.04.2017 at 14:45.
Reply With Quote
The following 2 users would like to thank Chuff for this useful post:
  #131  
Old 26.04.2017, 12:43
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 11,473
Groaned at 183 Times in 151 Posts
Thanked 12,882 Times in 6,737 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
1. By dropping cup of tee while assembling it where it has naked board at time of assembly. Hope you know what kind of SSD it is.

2. No more after going through first SSD

Actually now I have to stop posting on this topic as I think now we are not discussing this topic but arguing on this topic. Arguing is more efficient if it is one-to-one. In group it never brings good result. So I will make my strategy at what point and when I have to stop case with Digitec and from my side I think I have already put all points here and you all are free to make your thinking on this.

As finial note life is not black and white. It has lot of gray area where one has to fight if he thinks he is right. So at end either he will win or he will learn. For whose who have time now I give you link of my old blog which I found on net where 6 years back I had one dispute with Digitec. And end result of that dispute was that Digitec even offered 50 CHF to not make that blog public which I rejected. http://digitec-review.blogspot.de/

Sorry to say this is my last post in this thread with hope that some day it will help someone else to fight back.
It's a wild story but I agree, if you truly believe you're right you should fight. As you said, you either win or learn. Please post the result (in this thread, it will still be here in xy years )

Quote:
View Post
Noone's really arguing besides you. The case is clear from my point of view
love that one
Reply With Quote
This user would like to thank curley for this useful post:
  #132  
Old 26.04.2017, 12:52
Forum Veteran
 
Join Date: Mar 2010
Location: Lyss
Posts: 910
Groaned at 38 Times in 30 Posts
Thanked 881 Times in 433 Posts
glinaa has a reputation beyond reputeglinaa has a reputation beyond reputeglinaa has a reputation beyond reputeglinaa has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
I give you link of my old blog which I found on net where 6 years back I had one dispute with Digitec. And end result of that dispute was that Digitec even offered 50 CHF to not make that blog public which I rejected. http://digitec-review.blogspot.de/
.
Digitec should have banned you 6 years ago to stop you buying anything ever again from them.
Reply With Quote
The following 2 users would like to thank glinaa for this useful post:
  #133  
Old 26.04.2017, 12:59
Forum Veteran
 
Join Date: Feb 2012
Location: CH
Posts: 2,304
Groaned at 87 Times in 73 Posts
Thanked 2,002 Times in 1,123 Posts
ivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond reputeivank has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
It's a wild story but I agree, if you truly believe you're right you should fight. As you said, you either win or learn
It's going to be a very expensive lesson. Perhaps you'd be willing to put your money where your mouth is and contribute to OP's legal costs?
Reply With Quote
  #134  
Old 26.04.2017, 13:01
bigblue2's Avatar
Forum Legend
 
Join Date: Mar 2009
Location: Glarus
Posts: 8,086
Groaned at 486 Times in 405 Posts
Thanked 14,715 Times in 5,780 Posts
bigblue2 has a reputation beyond reputebigblue2 has a reputation beyond reputebigblue2 has a reputation beyond reputebigblue2 has a reputation beyond reputebigblue2 has a reputation beyond reputebigblue2 has a reputation beyond repute
Re: Digitec: Order amount change after delivery

I hope digitec take you to the cleaners

eta every post you make just paints you in an even worse light
Reply With Quote
This user would like to thank bigblue2 for this useful post:
  #135  
Old 26.04.2017, 13:01
NotAllThere's Avatar
Forum Legend
 
Join Date: Oct 2008
Location: Baselland
Posts: 12,533
Groaned at 193 Times in 170 Posts
Thanked 18,075 Times in 7,365 Posts
NotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond reputeNotAllThere has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
...He tried a product, didn't like it, and then wanted to get something additional out of them...
Possibly the scenario went like this.

1. Daddy, daddy, we want to go to Legoland.
2. Hmm. Well I'd love to take you, but we don't have the money.
3. I know, I'll buy a camera from an online store, pretend it's no good and then demand money as compensation. That'll pay for the trip!

Reply With Quote
  #136  
Old 26.04.2017, 13:15
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 11,473
Groaned at 183 Times in 151 Posts
Thanked 12,882 Times in 6,737 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
Noone's really arguing besides you. The case is clear from my point of view ......
Quote:
View Post
It's going to be a very expensive lesson. Perhaps you'd be willing to put your money where your mouth is and contribute to OP's legal costs?
xxxxxxxxxxx
Reply With Quote
  #137  
Old 26.04.2017, 13:35
aSwissInTheUS's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: Zurich area
Posts: 12,267
Groaned at 93 Times in 84 Posts
Thanked 18,738 Times in 8,309 Posts
aSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
I like how the 'misconfiguration' was actually just dropping a cup of tea on it
A cup of tee
OP is a complete goofer, aehm sorry golfer.
Reply With Quote
The following 2 users would like to thank aSwissInTheUS for this useful post:
  #138  
Old 26.04.2017, 14:22
Newbie 1st class
 
Join Date: Jun 2014
Location: Luzern
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 9 Times in 3 Posts
Spicy has no particular reputation at present
Re: Digitec: Order amount change after delivery

Quote:
View Post
Oh my God, reading that blog hurt my head in so many ways and fully shows the OP is a complete chancer...
Hurt my head too after reading it. He is just an opportunist who happens to have gotten away with his doings in the past. In my previous job in the retail industry at my home country, I have come across numerous of such characters. Well it's a matter of time justice will catch up with them!
Reply With Quote
  #139  
Old 26.04.2017, 14:41
Jim2007's Avatar
Forum Legend
 
Join Date: Jun 2006
Location: Kt. Bern
Posts: 4,163
Groaned at 168 Times in 143 Posts
Thanked 6,567 Times in 2,976 Posts
Jim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
The fact he says he had to cancel his trip to Eurodisney because of the camera simply beggars belief, and I would say it is almost certainly a complete fabrication that he simply made up in order to pressure Digitec into responding more quickly.
Poor kids.
Reply With Quote
  #140  
Old 26.04.2017, 14:44
dodgyken's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Democratic Republic Kenistan
Posts: 10,690
Groaned at 281 Times in 232 Posts
Thanked 19,403 Times in 7,402 Posts
dodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond repute
Re: Digitec: Order amount change after delivery

Quote:
View Post
Hurt my head too after reading it. He is just an opportunist who happens to have gotten away with his doings in the past. In my previous job in the retail industry at my home country, I have come across numerous of such characters. Well it's a matter of time justice will catch up with them!
You mean like now
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Quellensteuer after job change (in other canton) but no address change arduino Finance/banking/taxation 9 26.03.2014 01:56
Health Insurance Question: If I change my Franchise amount.... cowism Insurance 0 24.10.2010 18:22
Cash on Delivery (COD) for online order pratyushonline Other/general 7 03.05.2010 02:54
Cancel online order before payment and delivery? MaZo Other/general 16 23.02.2009 18:19
Digitec - Free delivery peachy Other/general 6 08.07.2008 17:03


All times are GMT +2. The time now is 00:50.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0