Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner
Reply
 
Thread Tools Display Modes
  #1  
Old 09.10.2017, 10:34
azncandycow's Avatar
Newbie 1st class
 
Join Date: Mar 2016
Location: Zürich
Posts: 14
Groaned at 0 Times in 0 Posts
Thanked 14 Times in 4 Posts
azncandycow has no particular reputation at present
Kunsthaus Zürich toddler unfriendly?

Is it just me or is the Kunsthaus in Zürich a bit toddler unfriendly?

I tried taking my 2 year old this past weekend and before we could go into the collections, a staff member told us we couldn't take my kid's water bottle or snacks in. Also, the stroller was not allowed in unless it was empty, but it was made clear that they'd prefer it if it was left outside.

Ok, fine. The water and food, I guess I can sort of understand. It's just annoying when I have to leave the exhibition whenever my kid needs a sip of water. The stroller...well...I haven't cleaned it out for a while and I wasn't going to pay 2 chf to store trash in a locker so I just left it parked at the coat check. The real kicker was when we were in the galleries and a staff member approached us and told me that my son was technically not allowed his toy car because it has sharp corners. So apparently you aren't allowed snacks, water, strollers, OR toys?!

Of course, when I took the toy car away, my kid was on the verge of crying and the guy realized maybe it wasn't such a good idea and told me he could keep it. At that point, I really had enough and decided to leave. On the way out, I saw another mother with a toddler getting a lecture by another museum staff member about her daughter who was sitting on the floor not disturbing anyone and how it would be better if she sat in a stroller. I heard the mom reply 'But I thought the stroller wasn't allowed....'

So basically, I paid 16 chf to figure out that the Kunsthaus is not a nice place to go to with toddlers, which was quite a surprise to me given how kid-friendly other aspects of Zürich are. I used to regularly visit art museums with my kid when we lived in New York with no problems. In fact, it was a really nice thing to do when the weather was not so great outside. Maybe I'll have better luck with other art museums in Zürich.

I guess I'm just writing this to let other parents know what to expect when you go to Kunsthaus with small kids.
Reply With Quote
The following 6 users would like to thank azncandycow for this useful post:
  #2  
Old 09.10.2017, 10:38
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 1,957
Groaned at 29 Times in 26 Posts
Thanked 2,172 Times in 1,011 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Is any major art gallery toddler friendly?

The Louvre is probably even more strict, same applies to the Tate.
Reply With Quote
The following 8 users would like to thank newtoswitz for this useful post:
  #3  
Old 09.10.2017, 10:42
Loz1983's Avatar
Forum Veteran
 
Join Date: Mar 2008
Location: Zürich
Posts: 1,495
Groaned at 437 Times in 260 Posts
Thanked 7,229 Times in 2,764 Posts
Loz1983 has a reputation beyond reputeLoz1983 has a reputation beyond reputeLoz1983 has a reputation beyond reputeLoz1983 has a reputation beyond reputeLoz1983 has a reputation beyond reputeLoz1983 has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Why would you take your toddler to an art gallery
Reply With Quote
The following 16 users would like to thank Loz1983 for this useful post:
  #4  
Old 09.10.2017, 10:43
gbn's Avatar
gbn gbn is offline
Forum Veteran
 
Join Date: Dec 2005
Location: Zollikon
Posts: 2,358
Groaned at 82 Times in 59 Posts
Thanked 1,619 Times in 812 Posts
gbn has a reputation beyond reputegbn has a reputation beyond reputegbn has a reputation beyond reputegbn has a reputation beyond reputegbn has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Do 2 year olds appreciate art that much?

Lordy, I'm such a philistine
Reply With Quote
The following 7 users would like to thank gbn for this useful post:
  #5  
Old 09.10.2017, 10:43
Sandgrounder's Avatar
Forum Legend
 
Join Date: Jul 2007
Location: ZH
Posts: 10,672
Groaned at 86 Times in 79 Posts
Thanked 17,712 Times in 6,803 Posts
Sandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

I think you'll probably find that most art galleries restrict what can and cannot be taken in to the exhibitions as a condition of the art insurance. It's nothing to do with being child-friendly.

Most museums and galleries operate this to a more or lesser degree depending on the type of installation.

As an short term solution, perhaps you should wait until your toddler can go more than a short time without having to chug on a bottle of water?

ETA - as a practical solution: there are loads of child-friendly venues for kids to fill up on culture which is pitched at their age-groups. There's the dinosaurs at the Sauriermuseum in Aathal, the Nordamerika Native Museum (NONAM) up near Zollikon, plus many which have been posted on here over the years.

I think the Kunsthaus sometimes does children's exhibitions, too. It's school hols now in Zurich so there will probably be some decent events going on.
__________________
“A hero is someone who understands the responsibility that comes with his freedom.” – Bob Dylan

Last edited by Sandgrounder; 09.10.2017 at 10:50. Reason: Added a helpful bit to counteract the negative.
Reply With Quote
The following 5 users would like to thank Sandgrounder for this useful post:
  #6  
Old 09.10.2017, 10:55
Treverus's Avatar
Forum Legend
 
Join Date: Dec 2007
Location: SZ
Posts: 10,117
Groaned at 237 Times in 199 Posts
Thanked 18,229 Times in 6,658 Posts
Treverus has a reputation beyond reputeTreverus has a reputation beyond reputeTreverus has a reputation beyond reputeTreverus has a reputation beyond reputeTreverus has a reputation beyond reputeTreverus has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

If you were looking for supportive messages have you come to the wrong place. Make an educated guess why the sharp toy car might not be allowed in a museum... Or the drinks. I cannot imagine American museums to allow the same either unless their art is displayed behind bullet proof glass.
Reply With Quote
The following 4 users would like to thank Treverus for this useful post:
  #7  
Old 09.10.2017, 10:58
Forum Legend
 
Join Date: Oct 2014
Location: Ostschweiz
Posts: 4,611
Groaned at 148 Times in 123 Posts
Thanked 5,944 Times in 3,024 Posts
Urs Max has a reputation beyond reputeUrs Max has a reputation beyond reputeUrs Max has a reputation beyond reputeUrs Max has a reputation beyond reputeUrs Max has a reputation beyond reputeUrs Max has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Just saying. Admittedly these kinds of incidents aren't limited to children let alone toddlers, but still.
Reply With Quote
  #8  
Old 09.10.2017, 11:01
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 4,188
Groaned at 48 Times in 45 Posts
Thanked 4,334 Times in 2,303 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
Do 2 year olds appreciate art that much?

Lordy, I'm such a philistine
Nope, that's why they need water, snaks and toy car.

Next thread will be "why do I have to pay for Michelangelo statue my kid knocked over, I'm being Switzerlanded"
Reply With Quote
The following 11 users would like to thank curley for this useful post:
  #9  
Old 09.10.2017, 11:23
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 1,957
Groaned at 29 Times in 26 Posts
Thanked 2,172 Times in 1,011 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

They specifically cover this in their "house rules".

Baby strollers or buggies are permitted in the museum galleries if they do not contain any other items as mentioned in §3 and §5

and

Food and beverages are not permitted in the galleries. However, they are permitted in the Café in the entrance area (this applies also to baby food and milk.)

and

Soft children’s toys without pointed corners or sharp edges are permitted (teddy bears, cloth dolls, etc.)
Reply With Quote
The following 8 users would like to thank newtoswitz for this useful post:
  #10  
Old 09.10.2017, 11:27
Forum Legend
 
Join Date: Jun 2008
Location: Zurich
Posts: 5,473
Groaned at 185 Times in 144 Posts
Thanked 11,433 Times in 3,854 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

but you cannot expect expats to read house rules or have common sense!
Reply With Quote
The following 9 users would like to thank k_and_e for this useful post:
  #11  
Old 09.10.2017, 11:45
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 4,188
Groaned at 48 Times in 45 Posts
Thanked 4,334 Times in 2,303 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Next excursion should be the federal parliament building in Bern to attend a session. You can't start political education early enough - after all you want your children naturalized quickly.
kunsthaus-z-rich-toddler-unfriendly-bundeshaus.jpg

Make sure the 2 year old voices it's opinion loud and clear from the balcony
Reply With Quote
  #12  
Old 09.10.2017, 11:49
olygirl's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: d' Innerschwiiz
Posts: 5,251
Groaned at 232 Times in 154 Posts
Thanked 11,513 Times in 3,500 Posts
olygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Snarky Monday, anyone?

To the OP, thanks for the heads up. It's not easy being a mother of a two-year old. It involves a lot of trial and error on the part of what can be done easily and what is just a hassle. Sorry about the negative incident but maybe your experience will warn other parents of young children to avoid art galleries for awhile.
Reply With Quote
The following 8 users would like to thank olygirl for this useful post:
  #13  
Old 09.10.2017, 11:53
tildaoz's Avatar
Forum Veteran
 
Join Date: Feb 2007
Location: Meilen
Posts: 590
Groaned at 0 Times in 0 Posts
Thanked 525 Times in 264 Posts
tildaoz has earned the respect of manytildaoz has earned the respect of manytildaoz has earned the respect of many
Re: Kunsthaus Zürich toddler unfriendly?

I think the secret to going to the Kunsthaus with a toddler is only going on Wednesday afternoons when it's free. I used to take my toddler then, sometimes for half an hour, sometimes for longer.

We'd always go and visit the same couple of paintings first, a couple with animals that my daughter liked, and then maybe go to one or two other sections, and then that was it!
Reply With Quote
The following 12 users would like to thank tildaoz for this useful post:
  #14  
Old 09.10.2017, 11:55
Samaire13's Avatar
Forum Legend
 
Join Date: Apr 2014
Location: CH
Posts: 3,162
Groaned at 76 Times in 61 Posts
Thanked 5,005 Times in 1,903 Posts
Samaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
I think the secret to going to the Kunsthaus with a toddler is only going on Wednesday afternoons when it's free. I used to take my toddler then, sometimes for half an hour, sometimes for longer.

We'd always go and visit the same couple of paintings first, a couple with animals that my daughter liked, and then maybe go to one or two other sections, and then that was it!
But then you'd still not be able to bring the stroller, toys, food and drinks
Reply With Quote
The following 3 users would like to thank Samaire13 for this useful post:
  #15  
Old 09.10.2017, 12:05
Simeon's Avatar
Member
 
Join Date: Jan 2012
Location: Zürisee
Posts: 228
Groaned at 2 Times in 1 Post
Thanked 304 Times in 149 Posts
Simeon has an excellent reputationSimeon has an excellent reputationSimeon has an excellent reputationSimeon has an excellent reputation
Re: Kunsthaus Zürich toddler unfriendly?

" and I wasn't going to pay 2 chf to store trash in a locker"

For clariffication purposes, the 2 Fr. are returned upon unlocking the locker. Don't forget to take it with you
Reply With Quote
The following 11 users would like to thank Simeon for this useful post:
  #16  
Old 09.10.2017, 12:06
Dougal's Breakfast's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: GL
Posts: 16,309
Groaned at 1,030 Times in 796 Posts
Thanked 43,017 Times in 13,316 Posts
Dougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond reputeDougal's Breakfast has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

I have taken groups of preschoolers and young school-age children to lots of different museums and galleries.

I would not recommend Zurich Kunsthaus for either group. The house rules are fair enough, but I found the staff rude, unfriendly and unhelpful on both occasions I took (well behaved) groups there.

I have never experienced similar at any other establishment.

So I'm with the OP.
Reply With Quote
The following 9 users would like to thank Dougal's Breakfast for this useful post:
  #17  
Old 09.10.2017, 12:11
tildaoz's Avatar
Forum Veteran
 
Join Date: Feb 2007
Location: Meilen
Posts: 590
Groaned at 0 Times in 0 Posts
Thanked 525 Times in 264 Posts
tildaoz has earned the respect of manytildaoz has earned the respect of manytildaoz has earned the respect of many
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
But then you'd still not be able to bring the stroller, toys, food and drinks
Very true, but what a perfect opportunity to start weaning them off getting absolutely everything they want whenever they want it ;-)
Reply With Quote
The following 5 users would like to thank tildaoz for this useful post:
  #18  
Old 09.10.2017, 12:39
Samaire13's Avatar
Forum Legend
 
Join Date: Apr 2014
Location: CH
Posts: 3,162
Groaned at 76 Times in 61 Posts
Thanked 5,005 Times in 1,903 Posts
Samaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond reputeSamaire13 has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
Very true, but what a perfect opportunity to start weaning them off getting absolutely everything they want whenever they want it ;-)
Fair point
Reply With Quote
  #19  
Old 09.10.2017, 12:43
Forum Veteran
 
Join Date: Mar 2016
Location: Leimbach, Zürich
Posts: 1,258
Groaned at 70 Times in 55 Posts
Thanked 1,156 Times in 612 Posts
EdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond repute
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
I guess I'm just writing this to let other parents know what to expect when you go to Kunsthaus with small kids.
When doing such things, we always have a carrier along, also when going places we only take soft toys along since we like it when our kid does not scratch things wether it be the bus, a work of art or a table at a friends place.

I find their rules very normal and to be expected and tend to think most parents just expect this.
Reply With Quote
  #20  
Old 09.10.2017, 13:02
Senior Member
 
Join Date: Jul 2014
Location: Zürich
Posts: 376
Groaned at 10 Times in 8 Posts
Thanked 455 Times in 211 Posts
scipio has an excellent reputationscipio has an excellent reputationscipio has an excellent reputationscipio has an excellent reputation
Re: Kunsthaus Zürich toddler unfriendly?

Quote:
View Post
I have taken groups of preschoolers and young school-age children to lots of different museums and galleries.

I would not recommend Zurich Kunsthaus for either group. The house rules are fair enough, but I found the staff rude, unfriendly and unhelpful on both occasions I took (well behaved) groups there.

I have never experienced similar at any other establishment.

So I'm with the OP.
Interesting. We did (almost) yearly trips to the Kunsthaus starting from primary school until end of high school. Never had any problems.
Reply With Quote
This user would like to thank scipio for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Family unfriendly places to visit in Switzerland Noth Travel/day trips/free time 20 12.05.2016 18:25
A Lead for a toddler (Zürich) gerisherk Items for sale 5 22.10.2012 18:06
Practical tours at the Kunsthaus Zürich cas Commercial 4 12.01.2009 14:05
Villette minigolf unfriendly place Nyfiken Complaints corner 8 17.06.2008 19:14
Fashion Photography and Europop exhibition (Zürich Kunsthaus) DaveA Travel/day trips/free time 4 24.03.2008 01:47


All times are GMT +2. The time now is 00:13.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0