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Old 14.11.2017, 19:29
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Kinderkrippe not refunding deposit

Dear All,

My child had been to a Kinderkrippe in Adliswil for more than a year and a half and we recently withdraw her due to a permanent move to Austria with an agreed 3 months prior notice by the contract.

The owner is kept saying that she will transfer the money but it's been more than a month and now she is ignoring my email. (evident by email exchange).

What is the proper procedure to sue this Krippe for fraud.

I have also some other critical clear evident issues around their behaviour/miscare on my child which I'd been patient about.

Any suggestion from your experience would highly be appreciated.

I am also willing to disclose the name of the Krippe.
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Old 14.11.2017, 19:35
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Re: Kinderkrippe not refunding deposit

First, don't rely on email.

Send a registered letter detailing what you believe is owed, and give a reasonable deadline for payment.

If the payment is not made by that date, start the Betriebung process.

Do not mention the name of the Krippe here, as that can lead to a legal squabble that could backfire on you.

Similarly, in your letter keep to the point about non-payment, do not cloud your mail with emotive language.

Good luck with the process.
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