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  #21  
Old 06.12.2018, 17:32
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Re: Ripped off by multiple taxis in Neuchatel

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And 60 CHF for a 5 minute ride is about right for you too? I personally donít have the finances to continue being screwed financially enough to build up a rapport.
Why would you think that?
If 55chf for a 20 minute ride is about right then 60chf for 5 minutes is clearly extortionate.
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Old 06.12.2018, 17:41
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Re: Ripped off by multiple taxis in Neuchatel

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I lived in CH for 20 years & never took a taxa as they were a rip off, I use UBER all the time as a visitor as it's reasonably priced. In ZH the Uber's were normal taxi's so some taxi drivers have benefited as they are always booked rather than sitting outside the main station for an hour waiting for a victim tourist.
So did you walk the first 15 years after midnight?
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Old 06.12.2018, 17:44
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Re: Ripped off by multiple taxis in Neuchatel

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As I’ve said before, I’m a new hire and left the office late. For once I wasn’t paying attention and in my fatigue, trusted my employers chosen taxi company.
From the OP it seems you say you were ripped off multiple times? A meter is a meter... whatever price it gives is the standard rate of the taxi at that time.

You would have to be crazy to actually give 60chf to someone for a 5 minute ride. I would have threatened to call the police.
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Old 06.12.2018, 18:41
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Re: Ripped off by multiple taxis in Neuchatel

It is not uncommon for the drivers to turn their meters on while they are waiting in the queue. Geneva airport is renowned for this scam. You can easily pay 60 for a 5minute ride. Particularly if you dint know the value of a franc.
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Old 06.12.2018, 20:06
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Re: Ripped off by multiple taxis in Neuchatel

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I once tried to take the taxi waiting at the taxi stop from the train stationwhere I live. A short ride that costs 15 CHF. The taxi driver made some lame excuse about waiting for someone else. It turns out he found the distance too short for his liking. I use Uber now.I call one on the train and it is there when I arrive. I rode in a Tesla the other day for 9 CHF. He was polite too.
I took a taxi 1.4 kilometers from the station to my house. It was 15f (with no excuse for waiting for anyone). He added 2f per bag for my very heavy bags. It was well worth the money to have to deal with the bus after a very long overnight flight and two oversized bags!
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  #26  
Old 07.12.2018, 08:57
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Re: Ripped off by multiple taxis in Neuchatel

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It is not uncommon for the drivers to turn their meters on while they are waiting in the queue. Geneva airport is renowned for this scam. You can easily pay 60 for a 5minute ride. Particularly if you dint know the value of a franc.
Meters are ALWAYS on... that is the point of a meter! Of course you cannot "easily" pay 60chf for a 5 min ride... that has never happened in all my 10 years in Zurich.
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  #27  
Old 07.12.2018, 09:22
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Re: Ripped off by multiple taxis in Neuchatel

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From the OP it seems you say you were ripped off multiple times? A meter is a meter... whatever price it gives is the standard rate of the taxi at that time.

You would have to be crazy to actually give 60chf to someone for a 5 minute ride. I would have threatened to call the police.
This forum was set up to help vulnerable and unfamiliar people in this foreign country. No point in chastising myself and others as I now regularly see on this forum. Save your bullying for Reddit.

You don’t know my back story, I have just left my family behind and began a new job in a new language. I am here on my own. I was tired, I was stressed, I was lonely and I trusted my company. I came here to see if this was a norm in this canton. I am not calling the police after a 12 hour day in a remote village where I don’t speak the language.i cut my losses, I seek advice and I go to sleep.

I’ve lived in this country for a decade and taken hundreds of taxis with no issue until now.
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  #28  
Old 07.12.2018, 09:47
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Re: Ripped off by multiple taxis in Neuchatel

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This forum was set up to help vulnerable and unfamiliar people in this foreign country. No point in chastising myself and others as I now regularly see on this forum. Save your bullying for Reddit.

You don’t know my back story, I have just left my family behind and began a new job in a new language. I am here on my own. I was tired, I was stressed, I was lonely and I trusted my company. I came here to see if this was a norm in this canton. I am not calling the police after a 12 hour day in a remote village where I don’t speak the language.i cut my losses, I seek advice and I go to sleep.

I’ve lived in this country for a decade and taken hundreds of taxis with no issue until now.
To be honest I really don't care about your back story, we all left family behind when we moved here, and being critical about a story you post to a public forum is not the same as 'bullying'. Chill out, snowflake.

And no, this forum was not set up to help "vulnerable" people, it was set up as a platform of information about life in Switzerland to help both new and experienced people alike.

I can already see you are going to be fun to watch on this forum.
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  #29  
Old 07.12.2018, 09:47
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Re: Ripped off by multiple taxis in Neuchatel

Seriously? A 9 point plan to take a taxi? No wonder Uber is a success.

To the OP, there are countries where you use taxis and countries where you donít. Switzerland is one of the countries where you donít. Too expensive for the crapy service you get. So Switzerland is a country where you make sure you have the SBB app on your phone and off you go on public transport. Usually faster anyways. For the times you have no option of using public transport you use your FFF.


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I'm sorry you were ripped off. Here are some tips to help make your taxi trips work better.

1. Inform yourself. Look up some fares online, for example here:
http://www.taxisroland.ch/tarifs/tarifs.html

2. Be punctual. Taxi drivers have a tariff for "waiting time". If you call them for 19h30, but you only come out of the building to the car at 19h40, then you owe them the 10 minutes during which their lives were ticking away waiting for you. This is sometimes an additional, separate part of the total charge, over and above the kilometres and the time, while some other taxis simply start the kilometer-and-time meter running from the minute you said they should be there.

3. Inform yourself. Know the route before hand. Put a gps on your own mobile phone. As soon as you see the driver deviating, question him/her, and decide whether to follow his/her or your gps.

4. Always specify your destination when you phone to call the taxi, and ask then what the approximate fare will be. Have that amount of cash available, plus a little more.

5. When the taxi arrives and before you get in, ask again what the approximate fare will be. Pay no more than was arranged, with a small exception, for example if you get stuck in traffic, because the tariff is a mix of "kilometres travelled" and "time spent", and the driver cannot predict unexpected waiting times, on account of traffic, but his/her meter will charge for that time, too.

6. As you fasten your seatbelt, check that the meter is switched on. If it is not, ask for it, politely. If the driver tries to tell you you don't need it, say that you do, because you need to hand in all the proper details to your bookkeeper (even if you are she).

7. Sit in the font seat, not at the back. It places you in better connection with the driver, and you can see the meter and the gps.

8. Do not be rude to taxi drivers. Unless a taxi driver harmed you, it is common to give a tip, by rounding up the amount. If you are unpleasant, and if you pay only the exact amount on the dot, if you arrive late, (see above) or if you place stress on the driver by urging him to drive too fast (to reach a plane, for example), your mobile number gets put on a blacklist, and this will quickly result in the nice drivers not wanting to drive for you at all. Or, for the dishonest ones among them, it will increase their willingness to try to rip you off, at least once each.

9. Remember that just as you would like to be able to trust them and rely on them, so they, too, appreciate having stable, trustworthy and polite guests. Therefore, try to build a good relationship with some taxi drivers who were polite and reasonable. Ask for and store their personal phone numbers, so you can call them directly without going through their central switchboard. Greet them by name. Tip them well. Be a loyal client, and you stand a high chance of getting consistently good service.
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  #30  
Old 07.12.2018, 10:06
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Re: Ripped off by multiple taxis in Neuchatel

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To be honest I really don't care about your back story, we all left family behind when we moved here, and being critical about a story you post to a public forum is not the same as 'bullying'. Chill out, snowflake.

And no, this forum was not set up to help "vulnerable" people, it was set up as a platform of information about life in Switzerland to help both new and experienced people alike.

I can already see you are going to be fun to watch on this forum.
Iíve been on this forum for awhile, and I have better things to do than be a troll & criticize people seeking advice.
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  #31  
Old 07.12.2018, 10:09
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Re: Ripped off by multiple taxis in Neuchatel

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I came here to see if this was a norm in this canton.
From my experience of living here and taking taxis here, no it is not the norm.
We have never been ripped off by a taxi driver in the 8 years weíve lived here.
They are not cheap, thatís for sure but taxi drivers have to make a living the same as everyone else.

The 55chf journey is about what I would expect, the 25chf is very cheap but possible if the company has a deal with that particular taxi company. The other two were taking the piss basically.
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  #32  
Old 07.12.2018, 10:12
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Re: Ripped off by multiple taxis in Neuchatel

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Iíve been on this forum for awhile, and I have better things to do than be a troll & criticize people seeking advice.
Yes, because anyone being critical of anything is clearly trolling. I guess 99% of the membership here are trolls then.
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Old 07.12.2018, 10:45
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Re: Ripped off by multiple taxis in Neuchatel

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To be honest I really don't care about your back story, we all left family behind when we moved here, and being critical about a story you post to a public forum is not the same as 'bullying'. Chill out, snowflake.

And no, this forum was not set up to help "vulnerable" people, it was set up as a platform of information about life in Switzerland to help both new and experienced people alike.

I can already see you are going to be fun to watch on this forum.
I see your comment as being threatening. Is that what you intended? Is it really necessary to try and insult other posters because you donít share their views, and then to threaten to troll all their future posts.

Donít bother to reply as Iíve added you to my ignore list.
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Old 07.12.2018, 10:47
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Re: Ripped off by multiple taxis in Neuchatel

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I see your comment as being threatening. Is that what you intended? Is it really necessary to try and insult other posters because you don’t share their views, and then to threaten to troll all their future posts.

Don’t bother to reply as I’ve added you to my ignore list.
'Threaten to troll all their future posts', are you even serious? Goodness grief, that is one impressive mis-intepretation and leap of logic.

As for the ignore list, I think that registers 0.0005/10 on the care-o-meter, but thanks for the info.

PS: we both know you are going to read this reply.
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Old 07.12.2018, 15:18
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Re: Ripped off by multiple taxis in Neuchatel

Neuchatel-specific, if you are taking a taxi heading up (as is 50% the case being that Neuch is on a hill ) the meter ticks up very quickly! 1km - 16chf or so. Other than this negative experience, welcome to Neuch and hope you settle in well! It's the best place in Switzerland
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Old 07.12.2018, 21:44
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Re: Ripped off by multiple taxis in Neuchatel

I take a taxi only when I have no alternative. So almost all my taxi rides were from the train station to my home in Areuse in the night. The fares were consistently around 50-55 CHF, although I just I took the first taxi outside of the station.

Moved from Basel to Neuchatel about five years ago, I find a cup of coffee here (and eating out) is much cheaper than in Basel, but the taxi is not.
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Old 07.12.2018, 23:07
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Re: Ripped off by multiple taxis in Neuchatel

Areuse is a lovely place, many great holidays there in an old mansion, with its own beach - but from the station, it is a fair ride, and 55CHF seems fair- especially if in the evening.
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Old 07.12.2018, 23:10
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Re: Ripped off by multiple taxis in Neuchatel

I live in Neuchatel and I can confirm that the taxi prices are all over the place. As a passenger it is your responsibility to make sure that they turn on the meter (based on that non meter ride you had, also night time has different tariffs), the only time a taxi driver is not required to turn on the meter is when both parties have agreed on a fixed price, other wise "Taxi tariffs are generally based on a flat fee plus a rate per kilometre".

Also since Uber is taking a lot of work away from taxi drivers it is no surprise that they are upping their scam game, this is nothing new, this happens all over the world, you should see Italy. Most just take the long way round. The only thing you can really do is take note of the Taxi number and the driver, and report them, because taxi drivers in CH are required to have a clean record (previous 3 years) to be eligible to work as a driver, if you report them, then they get in all kinds of trouble even possibly leading to their termination.

The ones you need to be reporting are the ones that end up with extremely high price at the end of the ride, these tend to be the ones who have manipulated their meters to count double even sometimes x3 of the tariff per kilometre.

Lets end this with a taxi joke...

A German man arrives in Tokyo and enters a taxi
he says hello to the taxi driver as he enters, telling the driver where he would like to go.
as they sped off to their destination a BMW flies right past them over taking them in an instant.
The German man very proudly tells the driver, "look at that! German made, great car! very fast!"
The driver respectfully nods and smiles saying "yes, yes"
and just moments later a second car flies past them, this time a Mercedes Benz, the German man again says very proudly "look at that! German made! Very fast, best quality!"

The taxi driver again smiles and nods, only for a brief moment as a third car comes flying past them, and yet again its another German made car, an Audi this time.

The German man again very proudly makes this clear to the driver, and the taxi driver still nodding and smiling...

Finally they arrive at their destination, and the driver turns around to face the German man and says "that will be 13ī000 YEN please (a little over 110 CHF)

The German man jerks his head back in shock of how much the ride has cost.

The taxi driver now with a big smile on his face gently taps on his Meter machine and tells the German man, "made in Japan, very fast! excellent quality!"

i hope that lightens your mood a bit, have a great evening and weekend...
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  #39  
Old 08.12.2018, 10:49
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Re: Ripped off by multiple taxis in Neuchatel

It does, thanks mate. I hope you have a great weekend too!
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Old 08.12.2018, 12:38
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Re: Ripped off by multiple taxis in Neuchatel

OP, high time to reconsider your transportation options. I guess it will be cheaper to use your own car. If you're commuting to a different town and have to catch the train and rely only on one bus line to get you to the train station....it's tough. Especially if you can't be sure you'll finish your work precisely at the same time each day. You're gonna have more "incidents" like this for sure...
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