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Old 19.03.2019, 22:42
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Delayed cancelation schemes

It seems a common practice in Switzerland to not let you suddenly back out of a service you haven't even paid for yet.

Examples:

If you buy a SBB GA then you pay for one year up front, you get the card, and then every year you're automatically renewed and sent a bill for the next year (side note: the Swiss method of giving you something and then demanding money with threat of a Betreibung, ugh). If you want to cancel it, you have to do so at least 30 days before the expiration date.

With Salt, after your locked-in two-year contract, you must cancel at least 60 days before you wish to end your service - at least, but up to 90 days before, since the cancelation must be at least 60 days before the 5th of the month or something.


In both cases, it's literally a simply flip of a few bytes on a computer server that turns on/off service. So the time you spent figuring this out with the operator has already been sunk, so I don't want to hear their excuse that it's not that simple. Because it is.

Small thing to complain about, but watch out cause the GA is several thousand CHF!
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  #2  
Old 19.03.2019, 23:04
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Re: Delayed cancelation schemes

Very normal in Europe, You sign up for a service which you'll be paying for unless you cancel it within the agreed upon time which normally is one or two months before the new extension would start.

So I take it you did not come from an European country to Switzerland.
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Old 19.03.2019, 23:07
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Re: Delayed cancelation schemes

It's fairly simple, put a reminder in your phone


Oh, and by the way, SBB/CFF advise you 60 days in advance that you need to cancel or renew.......
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Old 20.03.2019, 00:55
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Re: Delayed cancelation schemes

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It seems a common practice in Switzerland to not let you suddenly back out of a service you haven't even paid for yet.
Nope you are totally wrong! But what is common practice in Switzerland and in most of Europe for that matter, is that we assume you are an adult capable of managing your own affairs.

Next time around try claiming incapacity to enter into a contract..
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Old 20.03.2019, 08:57
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Re: Delayed cancelation schemes

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Next time around try claiming incapacity to enter into a contract..

Shouldn't be too difficult......
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Old 20.03.2019, 11:00
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Re: Delayed cancelation schemes

At least in their T&C Salt has no "can't give notice before xy date" clause. So how difficult can it be to cancel at the same time you subscribe.
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Old 24.03.2019, 02:36
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Re: Delayed cancelation schemes

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The betreibung method has been used on me more than once, ugh. It's extortionary.
Now why does that not surprise me.
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Old 24.03.2019, 05:03
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Re: Delayed cancelation schemes

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EFers really are friendly folk.
Yes we are, we just don't like people blaming others for their own stupidity.
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Old 24.03.2019, 07:41
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Re: Delayed cancelation schemes

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You're Swiss, aren't you? I can tell.
Your spidey senses are so far off the mark that it beggars belief, but... if you do claim to have psychic powers, can we have the next lotto numbers please?
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