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Old 08.04.2019, 12:51
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[Bad experience with] iRugs

My wife and I recently purchased a rug from iRugs.ch and are quite unhappy with the company. Never buy from these people

Here is where things went sideways.

With our diplomatic status, I should have been able to purchase the rug free from VAT. I sent them the proper paperwork, but they refused to accept it. I will have to file for a refund at the end of the year.

And their 24/7 customer service does not exist.

So yeah, don't buy from them.

Last edited by Dan M; 08.04.2019 at 13:08.
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  #2  
Old 08.04.2019, 12:56
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Re: Do not buy from iRugs

I used them multiple times and am very happy with it.
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Old 08.04.2019, 13:02
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Re: Do not buy from iRugs

Maybe your diplomatic status is not as diplomatic as you think it is.
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Old 08.04.2019, 13:57
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Re: Do not buy from iRugs

wow - thanks for pointing the site out! I've been looking for a place to order rugs online!

Thanks!
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Old 08.04.2019, 14:43
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Re: [Bad experience with] iRugs

Ricardo..............dozens and dozens for sale at reasonable prices.
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Old 08.04.2019, 14:44
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Re: [Bad experience with] iRugs

you don't share an apartment with Amanda Portman do you op?
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Old 08.04.2019, 14:50
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Re: [Bad experience with] iRugs

So for the average Joe who pays MwSt, it looks like for them iRugs is no problem.
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Old 08.04.2019, 16:15
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Re: [Bad experience with] iRugs

Sorry you've had an issue. By VAT, do you mean mwst?

The last rug I bought from them, I placed the order and then realised I would be away on the designated delivery date. I emailed them and the woman managing customer service for Switzerland (or at least Zurich) called me back on a Saturday and we were able to rearrange the delivery.

I've just never had a problem, but they may not deal with a lot of diplomatic service customers - I think the company is located in North or South Carolina. Guess you had crap luck.
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Old 08.04.2019, 16:45
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Re: [Bad experience with] iRugs

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Sorry you've had an issue. By VAT, do you mean mwst?

The last rug I bought from them, I placed the order and then realised I would be away on the designated delivery date. I emailed them and the woman managing customer service for Switzerland (or at least Zurich) called me back on a Saturday and we were able to rearrange the delivery.

I've just never had a problem, but they may not deal with a lot of diplomatic service customers - I think the company is located in North or South Carolina. Guess you had crap luck.
Or they don't give a flying stuff about the OPs diplomatic status. Anyway, why should a diplomat be exempt from paying VAT/MwSt? Nice trolling though Just claim it back when you declare your taxes you cheating bum.
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Old 08.04.2019, 16:54
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Re: [Bad experience with] iRugs

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Or they don't give a flying stuff about the OPs diplomatic status. Anyway, why should a diplomat be exempt from paying VAT/MwSt? Nice trolling though Just claim it back when you declare your taxes you cheating bum.
Because they are exempt?


Actually I used to claim that on a monthly basis (those were the days....) so always paid VAT
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Old 08.04.2019, 20:04
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Re: Do not buy from iRugs

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wow - thanks for pointing the site out! I've been looking for a place to order rugs online!

Thanks!

So because some newbie who has some form of minor diplo status couldn't manage to get his rug without VAT and throws his toys out of the pram in a hissy fit, you're ready to accept this at face value and refuse to deal withn the supplier ?


It's a fairly special case diplo status and VAT, maybe the retailer didn't want to bother and diplo got a bit pissed off his high status wasn't give the due respect he thought it merited.


Lets be honest, there are a whole lot of very minor diplo's in Geneva with the UN to start with....
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Old 08.04.2019, 21:20
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Re: Do not buy from iRugs

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So because some newbie who has some form of minor diplo status couldn't manage to get his rug without VAT and throws his toys out of the pram in a hissy fit, you're ready to accept this at face value and refuse to deal withn the supplier ?

i think you missed the implied This forum isn't nearly as English as people think it is
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Old 09.04.2019, 01:18
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Re: [Bad experience with] iRugs

I used them once more than 5 years ago, was a very good deal, actually they don’t have that good carpets as they used to. Anyways did not have any problems and if I recall correctly the shipment was from within Switzerland and hence to customs.
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Old 09.04.2019, 02:06
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Re: Do not buy from iRugs

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So because some newbie who has some form of minor diplo status couldn't manage to get his rug without VAT and throws his toys out of the pram in a hissy fit, you're ready to accept this at face value and refuse to deal withn the supplier ?
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i think you missed the implied This forum isn't nearly as English as people think it is
Yep, I read BostonToZurich's post as "Great, thanks for introducing me to that shop, I'm going to order a rug from them now", i.e. "Grow up, OP, get a life (and stop bragging about your minor diplomatic status, nobody cares)".
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Old 09.04.2019, 02:46
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Re: Do not buy from iRugs

I was wondering whether the whole thread was intended to drive traffic tp iRugs.
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