Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner  
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 25.08.2019, 23:48
Newbie 1st class
Join Date: Oct 2012
Location: Zurich
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 18 Times in 8 Posts
mattino has no particular reputation at present
Auto Notruf Zürich - SCAM?

Hi There,

I think I am a victim of a scam growing in popularity in Zurich.

The story is covered already by local media:


Long story short, after shopping in Lidl one day we have realized that we forgot to buy one additional item and my wife drove back to pick it up. As the whole Lidl parking was already occupied and, as it was a quick business, she stopped the car on a side of the Lidl parking, which was neither someone else parking spot nor the car was blocking the passage. After few minutes, when she came back, the car was gone. After a call to the police it turned out that the vehicle was towed away (abgeschleppt) by a private company called "Auto Notruf Zürich".

We have managed to get the auto back, but they try to extort from us now >650CHF. My Rechtsschutz insurance said they cannot officially help me as "there is no contract" (?), but advised me about some possible reply to the apparently scam company. Finally I have decided to pay about a third of the bill just to have the topic off my head. Recently I have received a letter from the Debt Agency (Betreibungsamt) for the whole amount, which I have of course objected (Rechtsvorschlag). I guess soon I will get an invitation for the pre-court hearing.

I believe they are abusing existing law to extort money because:
- the applied means were not appropriate to the situation (no blocking any existing spot or a passage and a short parking time)
- the requested amount does not correspond to fees by the police (they could demand 10k CHF, why not?)
- they claim to have some sort of arrangement with the land owner (Zession), but from what I understood from some police leaflets there should be a towing request from the parking owner.

Has anyone had also such a story?
Can you recommend any lawyer as I am not going to be bullied by some criminal like activity?
Maybe we could combine our cases and share the costs of the lawyer?
Btw. does it make any sense that the Rechtsschutz and Privathaftpflicht insurance denies support in this case?

Reply With Quote

abgeschleppt, car, towed away

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Auto show Zürich omtatsat Transportation/driving 4 09.11.2018 18:48
For Sale: Auto / Saab 93 Kombi (Zürich) Fcolosso Items for sale 7 31.03.2017 23:46
Phone enquiries from France: scam or no scam? PaddyG Housing in general 1 22.04.2015 18:27
Ricardo Scam [watch out for scam artists sending fake emails] omtatsat Daily life 24 02.12.2014 17:11
Auto Scam alfred007 Daily life 2 28.04.2012 19:44

All times are GMT +2. The time now is 00:57.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0