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  #41  
Old 16.02.2020, 22:02
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Re: Consumer protection bureau

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No I'm definitely talking about you, top left hand corner of your post or your profile!



Enough said.
Join date doesn't necessarily mean that's how long they've been in Switzerland. It's just the date they joined the forum. Lots of people join up here before they even move.
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  #42  
Old 17.02.2020, 01:16
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Re: Consumer protection bureau

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No I'm definitely talking about you, top left hand corner of your post or your profile!



Enough said.
You are not very well-versed in matters of a slightly higher-tech kind, right? The guy obviously joined the Forum before he arrived here to live.

Besides, you don't know if his wife has been here long enough.

Just because you think enough is said, does not mean there is not anything more left to say.

Last edited by DerDieDas; 17.02.2020 at 03:44.
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  #43  
Old 17.02.2020, 08:10
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Re: Consumer protection bureau

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The window company should not be doing any work that was not specifically agreed with the landlord as the contract was with him. If they had doubts they should have called the landlord. Sounds to me like they purposefully tried to do additional work, like many tradesmen do n CH.

If I were the OP I would be fighting and not be paying this and would say that I did not knowingly agree to anything in addition to what the landlord had agreed.
Well, good luck with not paying something in CH (or elsewhere, as a matter of fact).

The tradesman treated OP's wife as a part in this agreement, not as a child who needed approval from an all-mighty-landlord or husband or whatever. What if the landlord mentioned there might be something to be fixed but he's not sure if the tenants want that done or the tradesmen should ask them? We don't know.

Let's be realistic one second. OP, you are a foreigner here. If I were you, I would choose my battles more carefully. Just saying.
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  #44  
Old 17.02.2020, 08:21
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Re: Consumer protection bureau

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Well, good luck with not paying something in CH (or elsewhere, as a matter of fact).

The tradesman treated OP's wife as a part in this agreement, not as a child who needed approval from an all-mighty-landlord or husband or whatever. What if the landlord mentioned there might be something to be fixed but he's not sure if the tenants want that done or the tradesmen should ask them? We don't know.

Let's be realistic one second. OP, you are a foreigner here. If I were you, I would choose my battles more carefully. Just saying.
You can fight anything up to a point, if you don't agree with it and feel it's worth countering. If at the end of the discussions the ONLY choice was paying, then fine... but you can be damn sure that until then I will explore every avenue not to if I don't feel like I should (whether I am in the end right or not).

Many people give up way too easily because they don't like "conflict" (it's amazing how the word conflict has been expanded to mean any interaction with another human that is not some happy clappy experience) and many people such as landlords and tradesmen rely on people caving in quickly. When it comes to money and principle I don't fold easily and in my years here I have had a few situations where it needed doing.

Last edited by Chuff; 17.02.2020 at 08:45. Reason: Typos
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Old 17.02.2020, 16:41
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Re: Consumer protection bureau

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At best, you could ask the landlord to split half ot the kids room with you as it is his flat after all but that would remain with his good will to do so or not.
Just want to double down on this suggestion. This is probably the best scenario you may expect if you try to talk nicely to your landlord. Most landlords are perfectly reasonable, in particular if you explain the situation to them.

Otherwise, I don't think it's bad practise from the company to ask whether they should do any other work while they are already there.
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  #46  
Old 17.02.2020, 16:51
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Re: Consumer protection bureau

you can tell your LL that if he didn't agree to the works, then not to pay. if you didn't agree to them, you don't pay either.
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  #47  
Old 17.02.2020, 16:53
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Re: Consumer protection bureau

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you can tell your LL that if he didn't agree to the works, then not to pay. if you didn't agree to them, you don't pay either.
Well clearly his wife agreed to them.
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  #48  
Old 17.02.2020, 16:58
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Re: Consumer protection bureau

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Well clearly his wife agreed to them.
She didn't even know what they were talking about... so no she did not in fact "agree to them" with any intent. The workmen are at fault as they should have known what needed fixing and if they were in any doubt should have made a quick call to the landlord, who likely knows the OP's wife doesn't speak German. Added to that the workmen should have been able to accurately judge if some additional work was unnecessary.

They will not be the first or last workmen trying to take advantage of people who don't speak the local language by doing unnecessary work.

Last edited by Chuff; 17.02.2020 at 17:09.
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  #49  
Old 17.02.2020, 17:30
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Re: Consumer protection bureau

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She didn't even know what they were talking about... so no she did not in fact "agree to them" with any intent. The workmen are at fault as they should have known what needed fixing and if they were in any doubt should have made a quick call to the landlord, who likely knows the OP's wife doesn't speak German. Added to that the workmen should have been able to accurately judge if some additional work was unnecessary.

They will not be the first or last workmen trying to take advantage of people who don't speak the local language by doing unnecessary work.
OP and his wife knew that the landlord only would pay for the master bedroom since that is what they agreed upon.

Yet:

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They asked my wife 'something in german' about the kids bedroom. My wife understood that this had to be also repaired and shown them the kids bedroom. They repaired the seals there,

Extra complication here is that nobody here (not even OP or his wife) know what the repairmen actually said or asked.

However if you want a job not done you should not let people do the work. If you do you have to pay for it. However it was his wife who showed them the kids bedroom, it was his wife who let them do the extra work without consulting the landlord of whom she knew they would not pay for it, without asking her husband what to do with this, or simply without sending them away.

She agreed, she allowed, thus she pays.
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  #50  
Old 17.02.2020, 19:57
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Re: Consumer protection bureau

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you can tell your LL that if he didn't agree to the works, then not to pay. if you didn't agree to them, you don't pay either.
The wife showed them the kid's bedroom and watched them doing the job. How much more agreement do you want?
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  #51  
Old 18.02.2020, 08:36
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Re: Consumer protection bureau

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OP and his wife knew that the landlord only would pay for the master bedroom since that is what they agreed upon.

Yet:




Extra complication here is that nobody here (not even OP or his wife) know what the repairmen actually said or asked.

However if you want a job not done you should not let people do the work. If you do you have to pay for it. However it was his wife who showed them the kids bedroom, it was his wife who let them do the extra work without consulting the landlord of whom she knew they would not pay for it, without asking her husband what to do with this, or simply without sending them away.

She agreed, she allowed, thus she pays.
But was any contract legally formed?
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Old 18.02.2020, 09:02
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Re: Consumer protection bureau

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She didn't even know what they were talking about... so no she did not in fact "agree to them" with any intent. The workmen are at fault as they should have known what needed fixing and if they were in any doubt should have made a quick call to the landlord, who likely knows the OP's wife doesn't speak German. Added to that the workmen should have been able to accurately judge if some additional work was unnecessary.

They will not be the first or last workmen trying to take advantage of people who don't speak the local language by doing unnecessary work.
In contrast we could also look at this from the other side: the workmen were interested to ensure that the customer gets all the work done that they wanted to get done. After all that is cheaper than returning for a second round of repairs (which most likely would include charges for the commute again). Hence, the workers asked if there is any other work to do/if they shall also do the other bedrooms, which was verbally agreed to by one party (the wife of OP).

Without knowing what was discussed and agreed to between the different parties, we can't evaluate that fairly. It would neither be the first nor the last time that people use the "I do not speak the local language" as an excuse to not pay up for their own decisions/"mistakes".
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