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  #21  
Old 16.11.2020, 16:55
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Re: coop delivery charges

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Under these current conditions, please be grateful that we have an option for delivery and that there are essential workers out there working hard to make sure we have food in our homes.
Yes, I agree.
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About 10 days ago I noticed coop@home.hardly had any slots left for delivery. I think with the Covid case increase a lot of people are (rightly) staying home and using this option.

So perhaps they took this promo away as needed to slow down the orders.

I know these things are annoying but it's crazy times and businesses are also under a lot of pressure and mess ups may happen.
Yes, exactly.

This article, dated 23 October 2020, explains (in German, so a case for deepl if need be) that both Migros and Coop are working under high pressure to cope with the greatly increased demand. The orders at Coop at home doubled during the First Wave, and have stayed at that high level.
https://www.pilatustoday.ch/schweiz/...zeit-139572907

An entire branch of a business, doubled, within a matter of days or weeks? The logistics must be formidable. Actually getting the shopping delivered to the customer is one of the last steps after what must be massive changes to every part of the process before then: the way they buy in supplies (not just food but packaging), storare, refrigeration in their warehouses and the materials to keep food cool in the trucks, hiring staff, training, quality control, customer services, etc.

Last edited by doropfiz; 18.11.2020 at 04:24.
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  #22  
Old 03.12.2020, 16:58
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Re: coop delivery charges

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So on Sunday it was written that delivery is free until 1st of November but than on Monday or Tuesday they removed this (I was waiting to order as I wanted it delivered next week). Then today when I wanted to place my order they cancelled the 3fr discount for repeat orders (I had placed my last order just last week).

I am annoyed by this attitude. I don't think I will be reordering soon, switching to Leshop!
Isn't Leshop also charging for deliveries? Coop barely has free slots lately (when it's convenient for you at least), delivery charges are totally worth it if your order is substantial.
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  #23  
Old 04.12.2020, 01:59
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Re: coop delivery charges

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Isn't Leshop also charging for deliveries? Coop barely has free slots lately (when it's convenient for you at least), delivery charges are totally worth it if your order is substantial.
Firstly, both Leshop and Coop have plenty of delivery slots.

Leshop is charging less (approx. half of coop) + you can buy subscription for a year for 99 (there was an offer, I think they are back to 119fr now). But as suggested in some posts above the hellofamily code would make coop delivery cheaper than Leshop.
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  #24  
Old 04.12.2020, 14:01
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Re: coop delivery charges

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Firstly, both Leshop and Coop have plenty of delivery slots.

Leshop is charging less (approx. half of coop) + you can buy subscription for a year for 99 (there was an offer, I think they are back to 119fr now). But as suggested in some posts above the hellofamily code would make coop delivery cheaper than Leshop.
Thanks minimimi, I'll check Leshop again. Coop was very busy a few weeks ago so we decided to make an order that would come in 3 weeks and in the meantime shop at Denner... What I didn't like is the fact that some products that I would have been interested in were not available for my area/not available online.
I guess we have been spoiled by Farmy lately, you can usually have them delivered the next day if you wish. The only problem is they're a tad expensive...
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  #25  
Old 17.12.2020, 07:52
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Re: coop delivery charges

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Thanks minimimi, I'll check Leshop again. Coop was very busy a few weeks ago so we decided to make an order that would come in 3 weeks and in the meantime shop at Denner... What I didn't like is the fact that some products that I would have been interested in were not available for my area/not available online.
I guess we have been spoiled by Farmy lately, you can usually have them delivered the next day if you wish. The only problem is they're a tad expensive...
Recently I've been also been ordering from farmy.ch. Still need to use coop/leshop from time to time but have been happy so far.

Maybe coop/leshop slots depend on the area, but they are pretty free in Zurich nowadays... I have been fearing changes due to recent restrictions but all fine for the time being...
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  #26  
Old 17.12.2020, 22:53
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Re: coop delivery charges

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Recently I've been also been ordering from farmy.ch. Still need to use coop/leshop from time to time but have been happy so far.

Maybe coop/leshop slots depend on the area, but they are pretty free in Zurich nowadays... I have been fearing changes due to recent restrictions but all fine for the time being...
Just received a delivery from Coop for non-fresh foods, in anticipation of another Zurich lockdown from tomorrow. Always pay with my Supercard points, so the delivery is free.
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  #27  
Old 18.12.2020, 10:32
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Re: coop delivery charges

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Recently I've been also been ordering from farmy.ch. Still need to use coop/leshop from time to time but have been happy so far.
Same here. Order nearly weekly from Farmy (no delivery charge above 50CHF in my area). Great fresh quality products. Buy some basics I still from Coop.
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  #28  
Old 18.12.2020, 10:54
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Re: coop delivery charges

I just received another Coop delivery, but I guess this was my last one. Ordered quite some meat and it all expires in the next 2-3 days. I'd rather go and pick it myself in the store then.
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  #29  
Old 18.12.2020, 13:34
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Re: coop delivery charges

In the US, Aldi and Lidl have online groceries.
It is coming to Europe. The UK uses deliveroo as agent.

It would be a dream to have that in CH. Convenience of online and fair price.
Not the ludicrous overcharging of the big 2.
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