I am sure he moved here for our amazing bank service!

Name one banking feature available in other countries not available here.

Cheques!!!

More seriously, it took me a year to find out I need to opt out in the bank website to stop receiving everything in paper every month.

And thank goodness for that 😀

Instant payments between banks - i.e. if I transfer money from my Natwest account to my HSBC account (or your HSBC account), to have that appear instantly...

Banks open on Saturdays and Sundays...

The real issue in CH isn't that the banks don't offer all the features (in my opinion), it's that most people don't use them...

Same-day payments are available, but you have to pay for them. Free same day is I think only a UK thing?

Open on Saturdays would be useful it's true.

UBS in Basel is open Saturdays.

Me neither.
Credit Suisse (and therefore I) did "Telebanking" in the early 90-ies (based on ASCII) Those were the days!
Next was ebanking. Now it's ebill and my invoices come in directly there. AfaIk you can even set it so people can find you in there (I establish those connections myself still, I'm a control-freak).

So, what exactly is the problem with OP?!

Depends, if I do a UBS same-day payment before 10:30 or so, it's free.

Tom

Depending upon the entities involved, I’d hazard the guess same day remittance cut off is before 12:00. Was recently surprized that a credit from my bank to another person’s PostFinance account was visible there within minutes.

I work in architecture here, and there are very good Swiss architects here that is my main reason + the pay is decent (not as amazing as everyone makes it to be). I mean its quite clear that everyone gets defensive about Switzerland when it gets criticized which is exactly the reason why Switzerland is the way it is (again for the better for the worse).

About me being "new", I was new in London and NYC when I moved there. It was a breeze setting my things up, and most services and commodities are actually optimized to be user friendly, and not just "get used to it". That is literally because competition exists in those economies and competition doesn't exist in Switzerland.

I partailly agree with you, I still believe the health and the bank systems in the US are less user-friendly than in CH. Yes, they are very reactive, no, they are not very friendly to the user in the long-term.

You can get cheques from your bank. It will cost you but TIS.

I do agree with you, I can see how the Swiss banking system probably is a lot more friendly/personal with Swiss people. Its just funny how I am in complaints corner on a expat forum, but I seemingly got it all wrong because I'm not used to the swiss system. (I thought this was the complains corner, not the corner where I get juried whether or not if my complaint is valid )

Well its because the system simply is not friendly towards people who did not grow up here!

If you think you don't get judged on whatever complaint you make, then I guess you have no prior experience with public forums. Obviously if people don't agree that your complaint is factually accurate then they are going to exercise their right to say so and why.

If you are just looking to whine without any judgement or disagreement then just talk to yourself in a mirror.

Well, it is a FWP. Ever did any banking in China? Or getting used to ABA codesor ACH payments that bounce, check21 or bounced checks? Give me my online banking here. And same day value is normal as long as you are within the. Ut off times. Transfers here are executed even before my TMS gets the protocol files.

Yes, some things can be improved but it is not backwards that much

Funny post.

When you complain, people will either set you straight (because with your complaint you proved being badly informed) or they will whine along with you. In the first case you can only gain, no?

Btw. most answers you got here were by people who did not grow up here.

You: rant about the outdated Swiss banking system
Others: point out your rant is not fully justified
You: rant about how not everybody agrees with you
I: applaud your standing up for your own not fully justified ranting and hope you’re happy now

I have no problem with them adding new features; what I object to is them removing the other options so you can only use them via a mobile phone.

I used to set up my post hold on PostFinance online, but now can't do it because it requires a phone; e-mail isn't good enough any more. If I did it early enough it was free. Now I have to go into the post office in person and pay CHF22 because I don't have/want a mobile phone.

Can't make some payments via credit card now because you must have a phone so I'm locked out of shopping that way or have to use PayPal which I'm not that keen on.

I get that they say it's extra security, though I've yet to be convinced of that since every time I query why they can't keep the old options the answer is "it's on a separate device so it's more secure". Well hello Authy desktop which happily sits on my PC and gets round that problem a lot of the time.

Don't remove the other options for people who don't want to have to get a phone just to continue to do their day to day stuff as they did before. Keep all the options and simply make it part of the T&C that if you don't go for 2FA then if you lose money/goods you can't get a refund. Us boomers will die off eventually, but please let us continue to have access to other ways to do stuff in our daily lives than restrict everything to mobile phone use.

I mean sure, if that's what you want to think. Everyone who has a negative experience is badly informed! I mean this forum is incredibly helpful with information, but when it comes to "Switzerland Bad" it is quite amusing how everyone gets so defensive. I would almost ask when was the last time you lived outside of Europe, because if you haven't done that in the last decade I would really like to know what perspective you are offering.