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Old 19.12.2008, 21:11
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Location: Lugano, Switzerland
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Cablecom- Dirty Fraud on Customers

Hi everyone,

I had a very ..very bad experience with Cablecom when I was deceived by a Cablecom Staff inside Interdiscount shop in Stauffacher, Zurich. She told me to give her my information to fill in the form to win a TV set, which is a promotion program from Cablecom for Christmas.

However, it turns out to be a dirty trap because I got the letter the next day to indicate that I already signed in the contract for telephone and Television ( eventhough I told her before that I don't want to use the services), instead of the information form as she said. We had a very clear conversation and there is no misunderstanding at all. It turns out that not only me but also some other people were fooled in this trap.

I guess that it must be the Cablecom seller's idea. If it is the case, she deserves to be kicked out of the company. Anyway, Cablecom's image is really bad to have the seller to trap customers, a dirty game !
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Tags
billing, cablecom, deception, payment




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