Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner  
Reply
 
Thread Tools Display Modes
  #1  
Old 22.12.2009, 17:21
FriesianCatRider's Avatar
Newbie 1st class
 
Join Date: Aug 2008
Location: Züri
Posts: 25
Groaned at 0 Times in 0 Posts
Thanked 13 Times in 11 Posts
FriesianCatRider has no particular reputation at present
Swiss equivalent of the "Better Business Bureau"?

Hi all:

I am looking for the Swiss equivalent (if there is one) of something called the "Better Business Bureau" in the States.

With the Better Business Bureau, anyone can file a complaint against a company where it will be registered for all to see if a report of the company is requested.

There is a small "business" legal matter that I am looking into that I do not wish to have a lawyer for (or even the authorities involved) as of yet. I am already aware that it will probably end up costing alot for me with no solution since there is not much that I can do being a foreigner here.

It is more of just lodging the complaint (somewhere) in principal then seeing what happens.

Any help or tips you can provide would be greatly appreciated including telling me to just "let it go".

Thanks!
Reply With Quote
  #2  
Old 22.12.2009, 18:21
Forum Veteran
 
Join Date: Jun 2009
Location: Yes, right there
Posts: 858
Groaned at 42 Times in 20 Posts
Thanked 194 Times in 145 Posts
zürihegel has slipped a little
Re: Swiss equivalent of the "Better Business Bureau"?

There is no such thing like a Better Business Bureau in this country (unless you consider Konsumentenschutz as an equivalent). Neither the legal nor the cultural situation would allow such a bureau. If you want to rant, just do it here - I'm sure the other EFers will listen to you and probably also give some advice.
Reply With Quote
This user would like to thank zürihegel for this useful post:
  #3  
Old 28.12.2011, 20:24
Newbie
 
Join Date: Dec 2011
Location: USA
Posts: 1
Groaned at 7 Times in 4 Posts
Thanked 0 Times in 0 Posts
kaylaartist has no particular reputation at present
Re: Swiss equivalent of the "Better Business Bureau"? Bravofly

Well, that must be the reason that Bravofly.com is located in Switzerland...to avoid any consequenses.

They are a skyscraping company that continually rips off consumers. Their website made an error in booking a flight, which they refused to acknowledge, and charged me over 400USD for a flight I never booked. That is more than the cost of the flight because any customer service phone calls are chaged by the minute! And they 'sold' me flight insurance I did not want.

Their 'customer service' people are rude and blame the customer. They refused to accept my credit card company's block.

Unfortunate there is no way to investigate them as a quick perusal of the internet will find many such complaints against this company.
Reply With Quote
The following 2 users groan at kaylaartist for this post:
  #4  
Old 28.12.2011, 22:47
jrspet's Avatar
Forum Legend
 
Join Date: Jul 2007
Location: Quaint Wädenswil, Zürich, CH
Posts: 8,149
Groaned at 27 Times in 20 Posts
Thanked 7,036 Times in 3,912 Posts
jrspet has a reputation beyond reputejrspet has a reputation beyond reputejrspet has a reputation beyond reputejrspet has a reputation beyond reputejrspet has a reputation beyond reputejrspet has a reputation beyond repute
Re: Swiss equivalent of the "Better Business Bureau"?

Try the links in this post as well:

better business bureau,geneva
Reply With Quote
  #5  
Old 15.10.2019, 12:17
Newbie
 
Join Date: Feb 2019
Location: Giubiasco
Posts: 1
Groaned at 0 Times in 0 Posts
Thanked 1 Time in 1 Post
votefor has no particular reputation at present
Re: Swiss equivalent of the "Better Business Bureau"?

check here:
https://www.ch.ch/en/purchasing-consuming/

Government authorities/consumer protection associations receiving complaints
CH Switzerland
State Secretariat for Economic Affairs SECO: e-mail: fair-business@seco.admin.ch
Federal Consumer Affairs Bureau: e-mail: konsum@gs-evd.admin.ch

http://www.businessreporter.org/country/switzerland
Reply With Quote
This user would like to thank votefor for this useful post:
  #6  
Old 15.10.2019, 13:05
Forum Veteran
 
Join Date: Oct 2014
Location: Nyon
Posts: 1,856
Groaned at 67 Times in 46 Posts
Thanked 1,846 Times in 945 Posts
bowlie has a reputation beyond reputebowlie has a reputation beyond reputebowlie has a reputation beyond reputebowlie has a reputation beyond repute
Re: Swiss equivalent of the "Better Business Bureau"?

They appear to be British based (+44 help number). Perhaps try there as well.
Reply With Quote
  #7  
Old 09.11.2019, 11:20
Senior Member
 
Join Date: Jun 2009
Location: Zurich
Posts: 433
Groaned at 14 Times in 12 Posts
Thanked 208 Times in 124 Posts
poot is considered knowledgeablepoot is considered knowledgeablepoot is considered knowledgeable
Re: Swiss equivalent of the "Better Business Bureau"?

Quote:
View Post
They appear to be British based (+44 help number). Perhaps try there as well.
Thanks, he's probably had a rough last 8yrs waiting for a reply
Reply With Quote
The following 2 users would like to thank poot for this useful post:
Reply

Tags
business, complaint, legal




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Is there a TUMS (antacid) equivalent at Swiss apotheke? lunamakes3 Family matters/health 8 27.04.2012 22:20
Swiss equivalent of Canadian SIN? flitt Permits/visas/government 3 12.10.2009 11:03
Swiss Moss Bros equivalent? summerrain Daily life 3 13.11.2008 13:24
swiss Better Business Bureau john_semour Business & entrepreneur 6 27.06.2008 15:02
Equivalent Swiss Shops stumeikle Other/general 10 18.05.2008 08:54


All times are GMT +2. The time now is 11:48.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0