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  #21  
Old 02.11.2010, 20:15
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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A friend of mine had the same thing happen at Hooters last night..
Ah ha.. so that's how they get big tits tips there...!
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  #22  
Old 02.11.2010, 20:33
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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It's Swiss tradition. Does anybody bother to check their supermarket receipt? It's been mentioned on EF before, but I would say that almost every time, the price charged on at least one item in a basket of shopping will be higher than the shelf or "Aktion/Action" price. A few rappen/centimes per customer adds up to a tidy sum each day ...

Both Migros and Co-Op have been guilty of this, in my experience.
Sometimes it's in your favour though...

Last week I got an extra case of beer delivered from LeShop, and also at the supermarket the weekend before I noticed later on that the cashier hadn't rung up a pack of crispy bread crackers
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  #23  
Old 04.11.2010, 16:01
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

Not only restaurants: many supermarkets too. Bills need to be checked AT ALL TIMES. There is one supermarket hereabouts which gets the addition wrong ca. 90% of the time [even on ONE item]! When we complained after the umpteenth mistake, the store manager told us "it's the fault of the computer". Yeh......... we said to ourselves. Eventually she admitted they had had other customers complaining and gave us a bottle of Champers - not the real stuff, but a bubbly substitute. But we could live with that. Since then, we always, but always check the bills and have found many mistakes, and, of course, always in their favour. Sorry to sound so disillusioned, but once bitten and all that...............
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  #24  
Old 04.11.2010, 16:20
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

how does a migros or coop get the bill wrong anyways? things are simply scanned and bagged, there's no adding nor counting
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  #25  
Old 04.11.2010, 16:25
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

That's just the point............ the prices are put wrongly into the computer
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  #26  
Old 06.11.2010, 05:20
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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It's Swiss tradition. Does anybody bother to check their supermarket receipt? It's been mentioned on EF before, but I would say that almost every time, the price charged on at least one item in a basket of shopping will be higher than the shelf or "Aktion/Action" price. A few rappen/centimes per customer adds up to a tidy sum each day ...

Both Migros and Co-Op have been guilty of this, in my experience.
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Hear, hear!
It is tedious, especially with a whiny toddler in tow, but do glance through your supermarket receipt. The idiots / cunning scammers at Volketswil COOP stuck an extra pack of beer onto my tab on two separate occasions.
The first time they did it they really c0cked up by trying to get me to pay for an invisible pack of Feldschlössen Alkoholfrei. It took me about 1/2 a second to spot that one. The check-out girl didn't even look at me as she re-calculated my bill.

Cheers

Jim
Do Swiss supermarkets have UPC scanners or are items totalled by hand? In the U.S., supermarket cashiers can and do make mistakes, but it's almost impossible to run this sort of a scam. If somebody did try something like this and got caught, I'm pretty sure it would result in termination.

(I'm not trying to be holier-than-thou. There are a million ways stores here try to rip you off by selling you junk you don't need, but I don't think this sort of scam would work in most mainstream stores.)
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  #27  
Old 06.11.2010, 11:17
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

Wow, thanks for the info... I never bothered to check my supermarket receipts because I always trusted the Swiss system. For sure, will be more careful now.
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  #28  
Old 06.11.2010, 14:12
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Not only restaurants: many supermarkets too. Bills need to be checked AT ALL TIMES. There is one supermarket hereabouts which gets the addition wrong ca. 90% of the time [even on ONE item]! When we complained after the umpteenth mistake, the store manager told us "it's the fault of the computer". Yeh......... we said to ourselves. Eventually she admitted they had had other customers complaining and gave us a bottle of Champers - not the real stuff, but a bubbly substitute. But we could live with that. Since then, we always, but always check the bills and have found many mistakes, and, of course, always in their favour. Sorry to sound so disillusioned, but once bitten and all that...............
All absolutely correct, except of course, Evian is NOT YET in Switzerland
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  #29  
Old 06.11.2010, 15:38
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Do Swiss supermarkets have UPC scanners or are items totalled by hand? In the U.S., supermarket cashiers can and do make mistakes, but it's almost impossible to run this sort of a scam.
On the contrary, it would be easy as pie in either country. Cut the barcode off the 'extra' item, keep it handy and add it with your handheld scanner while the customer is not looking. All other groceries (the customer's actual order) go over the normal scanner.

Of course your 'take' in this scenario is free goods (they've already been paid for, so inventory levels won't show any fiddling), not cash.
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  #30  
Old 06.11.2010, 16:19
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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A friend of mine had the same thing happen at Hooters last night...
These are sure charge for eider ,size ,real ,fake ,exposure,shape and nipples.Which of course every individual server has to ad on
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  #31  
Old 06.11.2010, 16:25
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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All absolutely correct, except of course, Evian is NOT YET in Switzerland


Quite true.......... but then I don't think anybody actually said it is. Same rules apply though
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  #32  
Old 06.11.2010, 16:41
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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It's Swiss tradition. Does anybody bother to check their supermarket receipt? It's been mentioned on EF before, but I would say that almost every time, the price charged on at least one item in a basket of shopping will be higher than the shelf or "Aktion/Action" price. A few rappen/centimes per customer adds up to a tidy sum each day ...

Both Migros and Co-Op have been guilty of this, in my experience.
..... this makes me mad as hell.... also frustrated having to abide by forum rules and refrain from the use of profanity to express how I really feel(but this is the lesser of the two)

Thanks for bringing that up 22yards, although aptly named, Theft and Deceit are not tradition, It's just disgraceful.

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Make it en EF event, we can mob them...
I am well up for a bit of passive agressive fun !!! (as long as it is in the spirit of 'humiliation' to achieve a better long term result for everyone... to teach them a lesson)
Although I suggest the approach should remain as a single event, yet we all arrive seperately.
Much more fun if it appears that a bunch of random 'guests' all begin to chat to each other out load and draw the attention to the other patrons.
Who knows what other people may join in.... and the word of mouth gossip from everyone else listening would be priceless
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  #33  
Old 06.11.2010, 17:15
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Do Swiss supermarkets have UPC scanners or are items totalled by hand? In the U.S., supermarket cashiers can and do make mistakes, but it's almost impossible to run this sort of a scam.
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On the contrary, it would be easy as pie in either country. Cut the barcode off the 'extra' item, keep it handy and add it with your handheld scanner while the customer is not looking. All other groceries (the customer's actual order) go over the normal scanner.

Of course your 'take' in this scenario is free goods (they've already been paid for, so inventory levels won't show any fiddling), not cash.
If an American cashier at a grocery store were to secretly scan an extra item while the customer wasn't looking, there would be no way for that person to profit from this UNLESS she was being paid by management, because more than 90% of transactions are done by credit card. If the customer were to catch the cashier in the act, we aren't talking about just a checkout clerk getting fired, but a major lawsuit and tons of bad publicity for said supermarket. So I don't see this type of scan happening at a big grocery chain in America.
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  #34  
Old 07.11.2010, 01:48
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Quite true.......... but then I don't think anybody actually said it is. Same rules apply though
True, no one said it IS, but I said it WILL BE
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  #35  
Old 07.11.2010, 09:38
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

Coop must have its computer systems in check (or at least the larger shops) at least since they introduced the Passabene system where the customer scans his own items as he puts them in the trolley. I use this a lot and have never found that the price of the scanned item differed from the price on the shelf and the "Aktion" prices are already loaded on the scanner.

It's a pain in the bum when they do their random check at the till when you go to the checkout but even there we've never found a discrepancy.
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  #36  
Old 07.11.2010, 11:43
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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If an American cashier at a grocery store were to secretly scan an extra item while the customer wasn't looking, there would be no way for that person to profit from this UNLESS she was being paid by management, because more than 90% of transactions are done by credit card. If the customer were to catch the cashier in the act, we aren't talking about just a checkout clerk getting fired, but a major lawsuit and tons of bad publicity for said supermarket. So I don't see this type of scan happening at a big grocery chain in America.
Like I said, the take is free goods, not cash. You scan an extra loaf of bread, customer pays for the extra loaf of bread (by cash, card, doesn't matter) and then you grab the loaf of bread yourself when you head out on your break.

As for what happens if/when a cashier gets caught, you saw how it played out earlier: the customer took it up with the cashier, she corrected the 'error' and that was the end of it. At worst, management will have to get involved, fire the cashier, apologize to the customer, and that will be the end of it. Either way if management isn't complicit there will be no major lawsuit, no publicity stink.
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  #37  
Old 07.11.2010, 13:08
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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True, no one said it IS, but I said it WILL BE

Do you know something we don't???
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  #38  
Old 07.11.2010, 13:11
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Do you know something we don't???
You really don't want to be asking that question...
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  #39  
Old 07.11.2010, 13:14
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Do you know something we don't???
please start another thread for that
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  #40  
Old 07.11.2010, 13:27
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Re: Mandarin Cafe, ZH Stadelhofen: Check your bill!

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Do you know something we don't???
No, I just saw it in the coffee-grounds


back to the topic, there are two things YOU can do to make things easier for both the cashier and for you :
A) always right at the start place that bar between the stuff of the customer in front of you and do not
place your first item too close
B) do not put different things upon each other and do not stock different stuff in double- or triple-lines. You share on the moving desk may be longer, but things are under control. I have made the experience that the cashiers prefer my way.

And let's not forget that all cashiers in supermarkets fear not to have sufficient money in the till at the end, and so in case of doubt rather put in an article again. A surplus in the till is something the cashier can take away, but a deficit is something the cashier has to pay for !
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