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  #61  
Old 26.01.2011, 07:40
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Re: Packing in Supermarkets

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I totally agree with most of what's been said. But, I'm curious to know if anyone else has witnessed something that I see quite a lot. Somebody will roll up to the checkout with a handful of items but then separate them in to two or three piles (each with their own divider) and pay for them individually and usually with different forms of payment.

The only explanation I can think of is that I am surrounded by good samaritans who are shopping for a bunch of elderly neighbours and making sure that they all have an individual receipt. Then I wake up and realise where I am and realise that it's probably something to do with tax deductible items versus normal household goods.

Weird.
Is that the explanation? I find it extremely annoying. It's as if there are extra people cutting in line.

I prefer to get behind one person with a somewhat full cart that three people with baskets. Usually it will be quicker.
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  #62  
Old 26.01.2011, 08:48
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Re: Packing in Supermarkets

All this unloading onto the conveyor in order and funny packing rituals sounds more Swiss to me than anything else.
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  #63  
Old 26.01.2011, 09:12
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Re: Packing in Supermarkets

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Here's the secret -- go shopping at 6pm when all the 'proper Swiss' are at home eating their dinner -- no waiting!
Likewise, if I have to shop on a Saturday, I try to go at about 12.00 when the natives are eating lunch .... 'cos, you know what? -- I can be flexible with my eating habits, and my world wont end if I eat at 1.00.

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However, it didn't take me long to figure out the best thing to do is to simply reload everything back to the basket or cart and take it elsewhere (out of the way) to pack.
What? .... double-handling? You'll have the time and motion people after you, for poor productivity. I hope all the cream cakes don't end up squashed.
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  #64  
Old 26.01.2011, 09:27
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Re: Packing in Supermarkets

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All this unloading onto the conveyor in order and funny packing rituals sounds more Swiss to me than anything else.
Nope, my dad also taught me to put items in a certain order (heavy things first, bread last etc) on the conveyor belt to make packing at the other end easier and more efficient and he's as Yorkshire as they come!
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Old 26.01.2011, 10:57
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Re: Packing in Supermarkets

I must admit the weirdest thing I've ever seen was a person at COOP who loaded all her items onto the conveyor belt in a single file. She couldn't even get all her stuff on the conveyor belt in one go as a result... Complete OCD as far as I could make out.

Me, I chuck it all on the belt and have a load of bags open that I roughly put in some sort of packing order as the items fly through the scanner.
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Old 26.01.2011, 11:03
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Re: Packing in Supermarkets

Sorting them into alphabetical order is quite fun. It makes it easier to find stuff on the receipt afterwards.
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  #67  
Old 26.01.2011, 11:09
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Re: Packing in Supermarkets

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I totally agree with most of what's been said. But, I'm curious to know if anyone else has witnessed something that I see quite a lot. Somebody will roll up to the checkout with a handful of items but then separate them in to two or three piles (each with their own divider) and pay for them individually and usually with different forms of payment.

The only explanation I can think of is that I am surrounded by good samaritans who are shopping for a bunch of elderly neighbours and making sure that they all have an individual receipt. Then I wake up and realise where I am and realise that it's probably something to do with tax deductible items versus normal household goods.

Weird.
I have a friend in Holland and in the local supermarket they refuse to deal with coins smaller than 5 cents, but the items are not priced in multiples of five so they will round up or round down the sum to whatever is closer. He sometimes split his items into seprate piles so that they all get rounded down. It's not that he's skint. He's just a pedant. He says other people do it too.
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  #68  
Old 26.01.2011, 11:35
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Re: Packing in Supermarkets

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Me, I chuck it all on the belt and have a load of bags open that I roughly put in some sort of packing order as the items fly through the scanner.
I once suffered a withering stare from someone because I just tipped the contents of my basket onto the conveyer belt.

This was in England. Must have been a Swiss on holiday.

It worked though. I've not done it since.
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Old 26.01.2011, 11:39
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Re: Packing in Supermarkets

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I must admit the weirdest thing I've ever seen was a person at COOP who loaded all her items onto the conveyor belt in a single file. She couldn't even get all her stuff on the conveyor belt in one go as a result... Complete OCD as far as I could make out.

Me, I chuck it all on the belt and have a load of bags open that I roughly put in some sort of packing order as the items fly through the scanner.

I used to love to use as little space as possible. In doing so I would attempt to create the tallest, top heavy grocery tower possible. Always drove the wife crazy
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Old 26.01.2011, 12:20
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Re: Packing in Supermarkets

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I used to love to use as little space as possible. In doing so I would attempt to create the tallest, top heavy grocery tower possible. Always drove the wife crazy




Doesn't everyone...

<checks back through thread>

OK, clearly, that's just you and me Chemmie.

The trick being making sure you're ready to catch the yoghurt pack as the belt starts moving...

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Old 26.01.2011, 13:10
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Re: Packing in Supermarkets

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Given the time of the post, you must have the most boring job in the world if you can post such an analysis
Partially.

Well, my job could be more interesting and it is currently pretty demotivating, otherwise I would not hang out here so much. But I did not need to think about this to write the post at all: My office is close to a COOP, so I go there daily to buy a handful of stuff - typically in the lunch break. As this is a rush hour for the supermarket, I love the Passabene system. You can simply jump the long waiting line and go to the counter where one employee is bored and waiting for you. As a bonus do I in 90% of the time have another guy trying to jump in front of me only to be told of with a rude "THIS IS PASSABENE!" "What?" "PASSABENE!" "Sorry, what?" "You need to have one of those things here..."

Highly entertaining. But I see these process flaws every day and maybe it is because process design is part of my job that they annoy me more than others - whoever designed the process at COOP did a very sloppy job. That's quite unusual for supermarkets, they are normally very good at it.
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  #72  
Old 26.01.2011, 13:38
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Re: Packing in Supermarkets

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I totally agree with most of what's been said. But, I'm curious to know if anyone else has witnessed something that I see quite a lot. Somebody will roll up to the checkout with a handful of items but then separate them in to two or three piles (each with their own divider) and pay for them individually and usually with different forms of payment.

The only explanation I can think of is that I am surrounded by good samaritans who are shopping for a bunch of elderly neighbours and making sure that they all have an individual receipt. Then I wake up and realise where I am and realise that it's probably something to do with tax deductible items versus normal household goods.

Weird.
I did!!! At Migros Glatt! It was the most bizzare thing. He only had three items and asked if he could go first. Out of the goodness of my heart, I smiled and said "bitte".

He then paid in coins for his eggs, and tried to use Maestro for his wash items. It didnt work, and he had to take out his credit card to pay for them.

FML I swear smoke was spouting out from my ears by then.
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  #73  
Old 26.01.2011, 13:45
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Re: Packing in Supermarkets

I see many times people buying thins in two or three seperate bills. Most cases are obvious: The guy buys himself lunch and the big pile of coffee supplies is for the office to share, so he wants a seperate receipe. Or guys buying two times some sandwiches and drinks - they obviously buy the lunch for their colleague to get the money back from him. Washing powder is easy as well: Am I the only one who has lived in a "WG" before? You share some bills, so you want a seperate receipe...
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Old 26.01.2011, 14:10
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Re: Packing in Supermarkets

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I see many times people buying thins in two or three seperate bills. Most cases are obvious: The guy buys himself lunch and the big pile of coffee supplies is for the office to share, so he wants a seperate receipe. Or guys buying two times some sandwiches and drinks - they obviously buy the lunch for their colleague to get the money back from him. Washing powder is easy as well: Am I the only one who has lived in a "WG" before? You share some bills, so you want a seperate receipe...
I dont see the problem with telling everyone else to ignore everything else on the receipt and just focus on the price of the item that is to be split Circle or highlight it out if need be.

The cost will be the same on every receipt.
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Old 26.01.2011, 14:17
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Re: Packing in Supermarkets

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I dont see the problem with telling everyone else to ignore everything else on the receipt and just focus on the price of the item that is to be split Circle or highlight it out if need be.

The cost will be the same on every receipt.
If you'd be one of the manic receipe collectors that are pretty common here you'd get my point. I still keep on shocking supermarket employees when saying "no, I don't need that". At the Migros they even try to stick the receipe with tape on my goods... but I usually manage to pull them away fast enough that the woman sticks it on her counter instead.
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  #76  
Old 26.01.2011, 14:21
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Re: Packing in Supermarkets

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I dont see the problem with telling everyone else to ignore everything else on the receipt and just focus on the price of the item that is to be split Circle or highlight it out if need be.

The cost will be the same on every receipt.
Ah yes, but then they will see what ELSE I bought. To be honest, I just buy/pay stuff for other people and forget to ask for the money, probably why I am always broke. I recently realised that I paid nine months' worth of Cablecome plus Billag and never asked for the money. At least I have the payment confirmations for this, all the other stuff I organised, well, I just don't remember... Should really become more particular about this stuff, it's not like I earn enough for such an attitude.

But anyway, back on topic.

Paid special attention to the packing thing in Coop Lochergut and everyone packed as the stuff came sliding down from the cashier. Maybe I just had a particularly smart sample...
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  #77  
Old 26.01.2011, 14:40
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Re: Packing in Supermarkets

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Maybe I just had a particularly smart sample...
It's demographics. There are hardly any ethnically Swiss people living in the area... and the local drug pushers surely know how to pack stuff quickly.
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  #78  
Old 26.01.2011, 14:51
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Re: Packing in Supermarkets

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It's demographics. There are hardly any ethnically Swiss people living in the area... and the local drug pushers surely know how to pack stuff quickly.
Maybe. But then I observe the same behaviour at Migros Rigiblick / Coop Universitätstrasse and you definitely hear mostly Swiss German in there...
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  #79  
Old 26.01.2011, 18:39
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Re: Packing in Supermarkets

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Is that the explanation? I find it extremely annoying. It's as if there are extra people cutting in line.

I prefer to get behind one person with a somewhat full cart that three people with baskets. Usually it will be quicker.
It doesnt matter what people in front of you have. The other line always moves faster
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Old 26.01.2011, 18:55
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Re: Packing in Supermarkets

What I hate is the way they crush all your newly bought shopping with that divider thing so they can start serving the next person!!!

My tactic now is to start packing as the items go through the scanner, and (this is the important bit)I only pay when I have finished packing! They dont like that

Or I send the wife, less likley to be any trouble that way!!!!
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