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Old 23.03.2011, 11:26
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Quick Q: Returning Something To MediaMarkt

I need to return an item that has gone wrong within the 1 yr guarantee - can I return it to any MM, or does it have to be the same store as purchased from?
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Old 23.03.2011, 11:30
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Re: Quick Q: Returning Something To MediaMarkt

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I need to return an item that has gone wrong within the 1 yr guarantee - can I return it to any MM, or does it have to be the same store as purchased from?

they have a centralized repair centre, so any shop should be ok.

Be really careful though, we had to return something and it came back without the battery, fortunately I made them write exactly what they where taking from us, including the battery, and after a couple of week they sent us a battery back, not ours, some manky old 2nd hand one they must have found floating around the place

oh and the repair looked like a 5yr old had been let loose with a tube of glue.

really not impressed
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Old 23.03.2011, 11:40
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Re: Quick Q: Returning Something To MediaMarkt

Cheers.

It's a food mixer with about a million pieces, so I'll quickly photograph it all.
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Old 23.03.2011, 11:44
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Re: Quick Q: Returning Something To MediaMarkt

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I need to return an item that has gone wrong within the 1 yr guarantee - can I return it to any MM, or does it have to be the same store as purchased from?
Try the Media Markt at the "Sihl City" shopping centre.

I have returned a couple of things there and found them quite helpful.


The returns desk is actually right downstairs near the carpark area, but if you ask in the shop they will direct you where to go.

I can't see why they wouldn't cooperate within their own chain of stores for you.
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