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Old 30.05.2011, 18:21
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Exact Change

I was at Migros on my way home to buy some staples. I paid my grocery bill of 23.90CHF with change in my pocket (I really needed to get rid of it) four 5CHF coins, two 1CHF coins, two 1/2 CHF coins, four 20r and two 5r.

Then I stopped at the Gourmesa and bought some Gipfeli for the sum total of 7.80CHF (paid in three 2s, one 1, and four 20r). Both times my payment was met with an eye-roll and a groan.

Do the Swiss have something against paying in exact change? or was the eye-rolling and audible sighing the standard international sign of "do you really have to dig for change? can't you just just pull a 50 out of your wallet like everyone else? Why are you making me count all these coins? You stupid Auslander, why are you flipping them all over to look at them first?"
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Old 30.05.2011, 18:25
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Re: Exact Change

I'm surprised at the eye rolls. I wish I had a rappen for every time I've waited in line whilst folks (usually older) rummage around in their purses for the exact change. Now if you'd paid the bill in a handful of 5 rappen bits, then I could understand it. Usually I find shops here are happy to accept change in reasonable denominations.

On the other hand I did try to pay CHF 149 bill with a CHF 1000 note the cash machine spewed out. Now that was an eye roll to behold!
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Old 30.05.2011, 18:27
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Re: Exact Change

Conversely, I got a "Herrummph, haven't you got anything smaller?" yesterday trying to pay for four takeaway coffees (CHF 16.80) with a CHF 100 note.

Guess it depends on the shop assistant, his or her mood on the day, the contents of the till and how long it is to cashing up time.
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Old 30.05.2011, 18:28
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Re: Exact Change

I am currently in the process of clearing out the vast quantities of shrapnel that I have collected over a longer period.

Sometimes people laugh or make some comment but I've never heard groans or anything negative.
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Old 30.05.2011, 18:34
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Re: Exact Change

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I was at Migros on my way home to buy some staples. I paid my grocery bill of 23.90CHF with change in my pocket (I really needed to get rid of it) four 5CHF coins, two 1CHF coins, two 1/2 CHF coins, four 20r and two 5r.

Then I stopped at the Gourmesa and bought some Gipfeli for the sum total of 7.80CHF (paid in three 2s, one 1, and four 20r). Both times my payment was met with an eye-roll and a groan.

Do the Swiss have something against paying in exact change? or was the eye-rolling and audible sighing the standard international sign of "do you really have to dig for change? can't you just just pull a 50 out of your wallet like everyone else? Why are you making me count all these coins? You stupid Auslander, why are you flipping them all over to look at them first?"
It's because they have to count all the given change, down to the last 5 rappen to make sure it's all there - a single distraction and they have to start over again (or risk their till being out) - all a little bit too complicated and time consuming.

If you just give a note, they key this into the machine and it magically calculates the return change - much less brain power and time required.
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Old 30.05.2011, 19:03
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Re: Exact Change

Shouldnt be a problem. I wont mind getting the eyeroll if i wanted to get rid of my half kilo burden in coins. Not all at one time though!
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Old 30.05.2011, 19:25
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Re: Exact Change

i put all my 50 ct, and lower in a box and go to the bank when acquired enough. much easier. dont bother anyone and It goes straight on my account. and the amounts are usually quit high
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Old 30.05.2011, 19:35
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Re: Exact Change

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i put all my 50 ct, and lower in a box and go to the bank when acquired enough. much easier. dont bother anyone and It goes straight on my account. and the amounts are usually quit high
Do you bring them sorted or they do it?
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Old 30.05.2011, 19:49
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Re: Exact Change

Cash is cash, let them roll their eyes...I have had some serious evil eyes and actually was refused when I wanted to pay with bigger bills, so I don't mind getting rid of change and give people exact amount, no matter what grimases are going to go my way. So, at least they have change to give to people.

Actually recently found out that if you take your jar of pennies to the local post and you have an account with them, they will take it without you having to pay for this. Yay!
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Old 30.05.2011, 19:50
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Re: Exact Change

Loose change is just a ploy by Levis, Wrangler and co to ruin my pockets, thereby forcing me to buy more product. This is clearly working.
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Old 30.05.2011, 19:50
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Re: Exact Change

no sorting required.
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Old 30.05.2011, 19:55
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Re: Exact Change

Back in the US I dropped all my coins and even some small bills into a jar. But here, the friggin' coins are worth so much! I couldn't afford to drop everything in a jar. But I like the idea of dropping the 1/2Fr and less into the jar.
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Old 30.05.2011, 20:00
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Re: Exact Change

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Back in the US I dropped all my coins and even some small bills into a jar. But here, the friggin' coins are worth so much! I couldn't afford to drop everything in a jar. But I like the idea of dropping the 1/2Fr and less into the jar.
I know what you mean. I actually only learned about the little moneys jar over in the US, since us poor people, hahaha, don't know such concept and just use the coins as normal money. But here, we only have a jar for the little moneys, clearly, the 5fr, 2fr and 1fr have been fished out a long time ago, damn parking, candy, bread and milk. And ice cream.
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Old 30.05.2011, 21:08
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Re: Exact Change

Coming from the service side of the industry, I have to say that the Swiss, especially the older generations, often pay with exact change for coffees etc. Though it all has to be accounted for at the end of the night, we'd prefer that than someone coming in with a 1000 chf note and wiping out our till. I generally only bite my tongue and grimace when I'm working alone, ten customers deep waiting to buy their bread at the counter, and some sweet old lady wants me to stand at her table and wait while she digs through her tiny coin purse. She usually passes over several acceptable coin combinations in order to get to the magic amount which she deems acceptable to cover the libation. This is of course after she asks me to tell her if it's a one frank or a twenty-rappen coin she's holding. Lather, rinse, repeat for every other coin she whips out .

On the other hand, grocery store employees shouldn't have a reason to discourage the practice as their change reserves turn over so often. I'd rather wait for someone to pay with change than to have to order rolls of coins from the service desk- unless waiting for and counting small piles of change affects their sales productivity numbers. Bonuses are sometimes given based on how quickly you complete each transaction.

Not to be forgotten: at least five times a day I get someone who hands over a whole pile of change and says that it's four franks, for example, when it's actually three. Rubbish mathematicians or sly attempts to capitalize on a server's trust/laziness?
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Old 30.05.2011, 21:25
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Re: Exact Change

The other side of the story:
I'm really arthritic and it's difficult for me to fish out coins from my purse, even though the purse is large.
I'm also easily embarrassed so, like a good old duck, if I'm part of a queue, and not wanting to hold all you young things up, I hand over yet another note, and receive even more coins.
I usually then empty out my purse when it's too heavy, and 'im indoors does the eye-rolling, not believing how much change I've accumulated.
He's always quite happy to take it off my hands though.
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Old 30.05.2011, 22:48
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Re: Exact Change

There's 1000 CHF notes?? I'm clearly dirt poor...

On topic, I always try to give exact change, and I'm always given a big excited grin ("Perfekt !").
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Old 30.05.2011, 23:08
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Re: Exact Change

I am sad enough that I have different parts of my purse for different coins.

I save the 20 centimes for the washing machine, 10s and 50s for the machines in the car park. The 5s I hate and find that I have so many sometimes that I just give them to charity.
I save the 5chfs till it gets too heavy and then when another bill arrives it goes a long way to clearing it - so when I go to the post office they don't have a problem with loads of small coins ...
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Old 30.05.2011, 23:12
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Re: Exact Change

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The other side of the story:
I'm really arthritic and it's difficult for me to fish out coins from my purse, even though the purse is large.
I'm also easily embarrassed so, like a good old duck, if I'm part of a queue, and not wanting to hold all you young things up, I hand over yet another note, and receive even more coins.
I usually then empty out my purse when it's too heavy, and 'im indoors does the eye-rolling, not believing how much change I've accumulated.
He's always quite happy to take it off my hands though.

Working in Retail, I often had the experience of people handing over their purse and telling me to take out what I need. I don't know if that would be an option for you but I allways liked doing it, when I knew it helped the customer...


And in Retail it is normal to take small coins up to say, 3.-, bigger coins for any amount and one even should be able to pay with a 200.- note, buying something small, if he feels like it.
But no one is obligated to take 1000.- notes, so please don't try...
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Old 31.05.2011, 15:42
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Re: Exact Change

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Do you bring them sorted or they do it?

throw em all at the same time in a machine at the bank. it sorts it for me
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Old 31.05.2011, 15:51
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Re: Exact Change

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I was at Migros on my way home to buy some staples. I paid my grocery bill of 23.90CHF with change in my pocket (I really needed to get rid of it) four 5CHF coins, two 1CHF coins, two 1/2 CHF coins, four 20r and two 5r.

Then I stopped at the Gourmesa and bought some Gipfeli for the sum total of 7.80CHF (paid in three 2s, one 1, and four 20r). Both times my payment was met with an eye-roll and a groan.
Because, having managed to accumulate 4x5CHF and 3x2CHF coins, you're clearly an amateur. A true local would never have more than a few coins in their purse.
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