Go Back   English Forum Switzerland > Living in Switzerland > Daily life  
Reply
 
Thread Tools Display Modes
  #1  
Old 03.03.2012, 11:30
lost_inbroad's Avatar
Unbridled Mod
 
Join Date: Dec 2009
Location: Town or region
Posts: 10,954
Groaned at 579 Times in 376 Posts
Thanked 14,522 Times in 5,732 Posts
lost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond reputelost_inbroad has a reputation beyond repute
Einzahlungsschein (payment slips at the post office)

I just came back from making a couple of payments at the post office and something has been on my mind for quite some time now. Before they take your money, count the total etc., the rip away the detachable part, stamp and sign it. What happens if a customer didn't bring enough money with them or maybe forgot their wallet at home? Are they able to issue a new payment slip, or would I have to fill in a new one by hand? Has this happened to anybody before? Should't they rip the detachable part after the payment has been made?
Reply With Quote
  #2  
Old 03.03.2012, 11:40
swisspea's Avatar
Forum Legend
 
Join Date: May 2008
Location: From one side of lake Zurich to the other...
Posts: 5,828
Groaned at 34 Times in 23 Posts
Thanked 5,503 Times in 2,619 Posts
swisspea has a reputation beyond reputeswisspea has a reputation beyond reputeswisspea has a reputation beyond reputeswisspea has a reputation beyond reputeswisspea has a reputation beyond reputeswisspea has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Obviously never happens...this is Switzerland
Reply With Quote
  #3  
Old 03.03.2012, 11:50
Sbrinz's Avatar
RIP
 
Join Date: Oct 2011
Location: Murten - Morat
Posts: 11,889
Groaned at 563 Times in 354 Posts
Thanked 11,548 Times in 5,941 Posts
Sbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond reputeSbrinz has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

They keep it behind the counter until you bring the money.
Reply With Quote
  #4  
Old 03.03.2012, 11:51
Nixi's Avatar
Senior Member
 
Join Date: Mar 2010
Location: GR & ZH
Posts: 376
Groaned at 1 Time in 1 Post
Thanked 260 Times in 148 Posts
Nixi is considered knowledgeableNixi is considered knowledgeableNixi is considered knowledgeable
Re: Einzahlungsschein (payment slips at the post office)

It happened to me once. I found I had forgotten my purse and they put the slip to one side and I went back later that day to pay. It was my local post office and they did know me. I didn't ask what would have happened if I didn't reappear.
Reply With Quote
  #5  
Old 21.02.2013, 11:03
3Wishes's Avatar
Moderately Amused
 
Join Date: Jul 2010
Location: Bern area
Posts: 9,708
Groaned at 66 Times in 63 Posts
Thanked 15,480 Times in 7,094 Posts
3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Sorry to bump an old thread, but I read this one and a few others and my question wasn't quite covered. Hopefully someone out there will have an answer.

I have some orange payment slips that I ordered from my bank when I set up the account, so that people can pay me for my jewelry. So far no one has asked for them as everything has been done in person with cash. However now I have an online buyer I need to ship to. Questions:

1. Can I just scan and email the orange payment slip? Would they be able to print and take to the post office to pay, even though the printout wouldn't be all nicely perforated for the tear-off section? How much does it cost when one pays at the post office, anyway?

2. Should I just send IBAN with name and address for bank transfer instead?

I asked OH but he wasn't much help as he always pays online even when he has an orange slip in hand. Finally,

3. What's your gut feeling on using registered vs. normal A-post? I have seen some unpleasant stories on here about people that sent goods only to have the customer claim they never arrived, or arrived damaged, etc. Is it worth the 5 chuffs to send registered? The stuff I make is literally one-of-a-kind, so I can't just replace if the post office loses it or the customer tries to take advantage.

Thanks for any advice!!

Edit: Forgot to ask - How long should I wait to see the money appear in my account after a person does an orange slip at the post office, or after a bank transfer?

Last edited by 3Wishes; 21.02.2013 at 11:15. Reason: Additional question, no point in making successive posts. :)
Reply With Quote
  #6  
Old 21.02.2013, 11:12
1SIX1's Avatar
Forum Veteran
 
Join Date: Dec 2012
Location: Howay Doon Sooth!
Posts: 626
Groaned at 24 Times in 11 Posts
Thanked 667 Times in 316 Posts
1SIX1 has earned the respect of many1SIX1 has earned the respect of many1SIX1 has earned the respect of many
Re: Einzahlungsschein (payment slips at the post office)

I'd do IBAN, that's also what most people do on Ricardo.

Once the payment is showing in your account, you send the item.

For your protection, go registered. And more than that, charge this cost to the purchaser. Why not - it's for them and for you and it gets rid of disputes and insures the contents.
Reply With Quote
The following 5 users would like to thank 1SIX1 for this useful post:
  #7  
Old 21.02.2013, 12:14
Senior Member
 
Join Date: Aug 2008
Location: Baar
Posts: 258
Groaned at 2 Times in 2 Posts
Thanked 171 Times in 120 Posts
rachael8816 is considered knowledgeablerachael8816 is considered knowledgeablerachael8816 is considered knowledgeable
Re: Einzahlungsschein (payment slips at the post office)

Or couldn't you email them a copy of the orange slip if they are going to use online banking to pay. I use UBS online banking and with every orange slip copy the details off the slip to the online version. Doesn't matter about the perforation or anything.

So far as sending things, there is an option to pay CHF 2 for signature on delivery. It means your buyer has to sign that they did receive it and you are covered for damage, loss or inappropriate delivery by Swisspost up to CHF1500.
Reply With Quote
The following 2 users would like to thank rachael8816 for this useful post:
  #8  
Old 21.02.2013, 13:55
MsWorWoo's Avatar
Forum Veteran
 
Join Date: May 2011
Location: Zürich Nord
Posts: 1,809
Groaned at 48 Times in 28 Posts
Thanked 2,925 Times in 1,103 Posts
MsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Once I accidentally handed over two months of rental slips... which would've been fine on that day (payday) but would've meant I had no money for the last three weeks until I got paid again. I explained and apologised and the girl behind the counter found the matching big bit, wrote and signed something on the stub and stapled them together. The next month I took the 'cancelled' payment slip and paid the rent with no problems.
Basically, you look like an idiot and it involves a lot of eye rolling but it can be cancelled....

By the way, a few months ago, twice I get asked the total (I tend to save all my slips and pay together on payday) and get eye rolled when I don't have it. Last two times I dutifully added up the total and gave it only to be eye-rolled again and them calculate it anyway.... (Just as well, because I was CHF10 out last time). This never happened the first year I was here. What do others do?
Reply With Quote
  #9  
Old 21.02.2013, 14:50
Jumping Captain's Avatar
Forum Veteran
 
Join Date: Sep 2012
Location: CH
Posts: 1,123
Groaned at 76 Times in 59 Posts
Thanked 1,048 Times in 536 Posts
Jumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Quote:
View Post
Or couldn't you email them a copy of the orange slip if they are going to use online banking to pay. I use UBS online banking and with every orange slip copy the details off the slip to the online version. Doesn't matter about the perforation or anything.

So far as sending things, there is an option to pay CHF 2 for signature on delivery. It means your buyer has to sign that they did receive it and you are covered for damage, loss or inappropriate delivery by Swisspost up to CHF1500.
An orange payment slip has a reference number on it. Normally this reference number is combined with an invoice number in the accounting. If you reuse orange slips, the accounting could not recognize your payment. Orange payment slips are made for companies that accept hundreds of payments every day.

Simple, when asking for payments, use the IBAN and BIC. Watch your account or (if possible) set up e-mail notification when a payment arrives on your account (PF has this).
JC
Reply With Quote
  #10  
Old 21.02.2013, 15:12
3Wishes's Avatar
Moderately Amused
 
Join Date: Jul 2010
Location: Bern area
Posts: 9,708
Groaned at 66 Times in 63 Posts
Thanked 15,480 Times in 7,094 Posts
3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Quote:
View Post
Or couldn't you email them a copy of the orange slip if they are going to use online banking to pay. I use UBS online banking and with every orange slip copy the details off the slip to the online version. Doesn't matter about the perforation or anything...
Yes, I was thinking that as well, but wondered if they DID want to pay at the Post, would it be "allowed" since it would not be perforated.

Quote:
View Post
So far as sending things, there is an option to pay CHF 2 for signature on delivery. It means your buyer has to sign that they did receive it and you are covered for damage, loss or inappropriate delivery by Swisspost up to CHF1500.
I was on the Post website today and didn't see that option. I see registered mail (5 CHF) and A-Mail plus (3.50 CHF). Almost all my stuff is small enough and light enough it can be sent as a letter (1 CHF). So minimum I'd be looking at 4.50 just for the postage and then I still need to recoup the packaging cost. Sigh. I don't want people to freak out over postage costs. But maybe they're used to it here?

Quote:
View Post
An orange payment slip has a reference number on it. Normally this reference number is combined with an invoice number in the accounting. If you reuse orange slips, the accounting could not recognize your payment. Orange payment slips are made for companies that accept hundreds of payments every day.

Simple, when asking for payments, use the IBAN and BIC. Watch your account or (if possible) set up e-mail notification when a payment arrives on your account (PF has this).
JC
This is handy info. I would not re-use the orange slips. I would use a different one for each person, so the numbers and payments correspond correctly. As I said, I haven't even needed them yet. What is BIC?
Reply With Quote
  #11  
Old 21.02.2013, 15:20
Jumping Captain's Avatar
Forum Veteran
 
Join Date: Sep 2012
Location: CH
Posts: 1,123
Groaned at 76 Times in 59 Posts
Thanked 1,048 Times in 536 Posts
Jumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond reputeJumping Captain has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

BIC is the bank identification number - sometimes knows as SWIFT. Post Finance is: POFICHBEXXX

You can use a copy of the payment slip at the post office window... they must enter the numbers by hand and that costs (I believe) CHF 1.50, normally paid for by the account being paid into.

Yes, you can add all postage costs and the cost for the packaging too. When I send a package up to 5 kg, I charge CHF 10.85. It is sent via Priority, the rest is packaging costs (new boxes, new packing material).

If you send numerous packages, you can have an account with the Post. You will receive bar-code stickers. Place the sticker in the correct position and drop it off. Payment is monthly and removed from a given account, you receive a list for your accounting.

Over the last 12 years, my business has sent out over 600 packages. The Post is usually quite good with me Only once have I had to complain about a package that was lost, then found.
JC
Reply With Quote
This user would like to thank Jumping Captain for this useful post:
  #12  
Old 21.02.2013, 15:49
3Wishes's Avatar
Moderately Amused
 
Join Date: Jul 2010
Location: Bern area
Posts: 9,708
Groaned at 66 Times in 63 Posts
Thanked 15,480 Times in 7,094 Posts
3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute3Wishes has a reputation beyond repute
Re: Einzahlungsschein (payment slips at the post office)

Quote:
View Post
Over the last 12 years, my business has sent out over 600 packages.
Impressive. I'd have to design and make my jewelry a LOT faster than I currently do to ever get near that number!!

Thanks, everyone for the helpful responses! It sounds like people are not as paranoid about postage costs here as they are in the U.S. Over there if you ask 6.50 for postage they tell you to take a hike.
Reply With Quote
This user would like to thank 3Wishes for this useful post:
  #13  
Old 21.02.2013, 16:05
Senior Member
 
Join Date: Aug 2008
Location: Baar
Posts: 258
Groaned at 2 Times in 2 Posts
Thanked 171 Times in 120 Posts
rachael8816 is considered knowledgeablerachael8816 is considered knowledgeablerachael8816 is considered knowledgeable
Re: Einzahlungsschein (payment slips at the post office)

Quote:
View Post

I was on the Post website today and didn't see that option. I see registered mail (5 CHF) and A-Mail plus (3.50 CHF). Almost all my stuff is small enough and light enough it can be sent as a letter (1 CHF). So minimum I'd be looking at 4.50 just for the postage and then I still need to recoup the packaging cost. Sigh. I don't want people to freak out over postage costs. But maybe they're used to it here?
Oops sorry, I was looking at parcels. The stuff I was looking to send was too big for letterpost. I just assumed it would be the same for letters and parcels. One day I'll learn to assume nothing in Switzerland until I've seen it in writing!

Last edited by lost_inbroad; 21.02.2013 at 16:08. Reason: fixed quote
Reply With Quote
The following 2 users would like to thank rachael8816 for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paying for a Shipping Label at the Post Office Mrs. Doolittle Complaints corner 12 26.11.2014 13:53
Help!! do the post office keep records of paid orange bill slips r4chel Daily life 10 19.10.2010 19:01
Ignorant behavior at the Post Office gnartyuh Complaints corner 174 11.07.2008 11:08
I'm upset at the Post Office Aussie Complaints corner 8 18.02.2008 13:40
Making Giro payments at the Post Office VaudBrit Finance/banking/taxation 4 12.11.2007 01:16


All times are GMT +2. The time now is 23:04.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0