Go Back   English Forum Switzerland > Living in Switzerland > Daily life  
Reply
 
Thread Tools Display Modes
  #1  
Old 02.11.2012, 12:46
TidakApa's Avatar
Forum Legend
 
Join Date: Jun 2009
Location: Top of a Triangle
Posts: 2,992
Groaned at 38 Times in 29 Posts
Thanked 5,673 Times in 2,039 Posts
TidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond repute
Overheating problem - what to do?

There are a lot of threads on here about different heating systems, and what to do if the system doesn't work (eg. cold), but in this case, my place feel dangerously HOT, and I think (given the flashing alarm) that the Wohnung is not taking this seriously enough.

So this is the deal in short:
  • The Wohnung people have been contacted 4 times this week, and never reply.
  • I've contacted the repair people and they don't reply.The house feels like it will burn up.... I mean sleeping with the windows open FFS !!!
  • There is a flashing "ALARM" on the heating system that can't be deactivated - seems pretty damned serious to me.

    So what options do I have left?

    I know (in other countries) if you have contacted the landlord and their recommended repair man, and nothing can be done, you can deduct your own repair costs from your rent and simply send them a copy of the bill.

    What are my rights as a tennant here in Switzerland?
    How do I otherwise resolve this problem given that I've followed the 'usual' channels?
Reply With Quote
  #2  
Old 02.11.2012, 12:58
Vlh22's Avatar
Forum Veteran
 
Join Date: Mar 2009
Location: UK, formerly Vaud
Posts: 1,319
Groaned at 3 Times in 3 Posts
Thanked 1,983 Times in 642 Posts
Vlh22 has a reputation beyond reputeVlh22 has a reputation beyond reputeVlh22 has a reputation beyond reputeVlh22 has a reputation beyond reputeVlh22 has a reputation beyond reputeVlh22 has a reputation beyond repute
Re: Overheating problem - what to do?

I don't know what your rights are... but are you a member of the tenant's association? (Mieterverband)

I would imagine they would be able to give you the best advice on your rights and on how to handle the situation.

Do you have a concierge (sorry I don't know the German) in your block? Can you talk to them?
Reply With Quote
This user would like to thank Vlh22 for this useful post:
  #3  
Old 02.11.2012, 13:12
Guest
 
Posts: n/a
Re: Overheating problem - what to do?

hya


What kind of heating do you have in your flat?
Underfloor? Radiators?
Whatever the system is, you should have regulators/thermostats, where you can adjust the heat, respectively the temperature.
Have you tried this already?
Does it affect the entire flat or just one room?

The janitor ( HAUSWART in german),if you got one responsible for your building,should also be contacted. More often than not they will be able to rectify the problem ( I am a landlady/janitor myself) and if not, they will be able ( coz they know the heating system in your building) to notify the letting agency with more details about the problem, some janitors even have the right to call out handymen/order repairs themselves and the bill will, thus be paid by the letting agency.

I am afraid if you are contacting a handyman etc on your own to look at it, you will have to pay that bill yourself.$


HTH

EE
Reply With Quote
This user would like to thank for this useful post:
  #4  
Old 02.11.2012, 13:19
Sean Connery's Avatar
Forum Legend
 
Join Date: Nov 2011
Location: Zurich
Posts: 5,565
Groaned at 58 Times in 54 Posts
Thanked 7,554 Times in 3,388 Posts
Sean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond repute
Re: Overheating problem - what to do?

are you phoning or emailing? I recommend phoning.

As a workaround, manually turn off the heating.

If you initiate repairs yourself, you may end up with the cost.

Consider also quickly putting together a letter stating the issues and that you simply need someone to fix it and sending it registered today - it should arrive tomorrow. Keep a copy of the letter and the registered receipt.
Reply With Quote
The following 2 users would like to thank Sean Connery for this useful post:
  #5  
Old 02.11.2012, 13:33
Roestigraben's Avatar
Forum Veteran
 
Join Date: Oct 2012
Location: Canada
Posts: 538
Groaned at 21 Times in 18 Posts
Thanked 363 Times in 201 Posts
Roestigraben has earned some respectRoestigraben has earned some respect
Re: Overheating problem - what to do?

Quote:
View Post
There are a lot of threads on here about different heating systems, and what to do if the system doesn't work (eg. cold), but in this case, my place feel dangerously HOT, and I think (given the flashing alarm) that the Wohnung is not taking this seriously enough.

So this is the deal in short:
  • The Wohnung people have been contacted 4 times this week, and never reply.
  • I've contacted the repair people and they don't reply.The house feels like it will burn up.... I mean sleeping with the windows open FFS !!!
  • There is a flashing "ALARM" on the heating system that can't be deactivated - seems pretty damned serious to me.
Ummm....Call the Feuerpolizei (aka Fire Inspector) non-emerg number and see if they will send a Fire Inspector, overheating of the furnance is a fire hazard, especially if it runs on a fuel of any kind and an alarm is sounding.



www.stadt-zuerich.ch/srz-feuerpolizei



Phone 044 411 26 66








Reply With Quote
The following 4 users would like to thank Roestigraben for this useful post:
  #6  
Old 02.11.2012, 17:57
TidakApa's Avatar
Forum Legend
 
Join Date: Jun 2009
Location: Top of a Triangle
Posts: 2,992
Groaned at 38 Times in 29 Posts
Thanked 5,673 Times in 2,039 Posts
TidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond repute
Re: Overheating problem - what to do?

Thanks for everyone's help.

I sincerely do appreciate it.

As it turns out, my blood boiled well before the heating system did and.....

Quote:
View Post
are you phoning or emailing? I recommend phoning.
I let them have both barrels over the phone. Listed how many times I'd called. Asked for the names, who the people are to call directly.

I also pointed out that this is more than serious and how will they explain to the insurance when the house burns down that they were warned 4 TIMES, and no action?

When Suddenly.....
..... A call appeared on my phone and the maitenance bloke was ready to show up on the door step.

A quick change of the valve heads, and the receivers for the thermostat control, and I'm back in business.

This story ends well, but I thank everyone who posted here. All your advice was useful, it's only luck that I didn't need it.
Reply With Quote
The following 5 users would like to thank TidakApa for this useful post:
  #7  
Old 02.11.2012, 18:07
MusicChick's Avatar
Forum Legend
 
Join Date: Feb 2008
Location: La Cote
Posts: 17,488
Groaned at 414 Times in 275 Posts
Thanked 20,428 Times in 10,577 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Overheating problem - what to do?

Thanks for bringing this up, I am dealing with the same situ. Cold place is unfriendly, but constantly overheated place might actually be worse. And I hate to have windows open night and day in order to control the high temps at least a bit.
Reply With Quote
This user would like to thank MusicChick for this useful post:
  #8  
Old 02.11.2012, 18:34
Phil_MCR's Avatar
Forum Legend
 
Join Date: Oct 2009
Location: Basel
Posts: 14,743
Groaned at 284 Times in 189 Posts
Thanked 18,637 Times in 7,826 Posts
Phil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond repute
Re: Overheating problem - what to do?

i wish i had your problem. heating is not working in my place. this is the 3rd place i've lived in here in switzerland and it is now 3/3 for non-working heating... grrr.
Reply With Quote
  #9  
Old 02.11.2012, 18:40
TidakApa's Avatar
Forum Legend
 
Join Date: Jun 2009
Location: Top of a Triangle
Posts: 2,992
Groaned at 38 Times in 29 Posts
Thanked 5,673 Times in 2,039 Posts
TidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond reputeTidakApa has a reputation beyond repute
Re: Overheating problem - what to do?

Quote:
View Post
Cold place is unfriendly, but constantly overheated place might actually be worse.
Quote:
View Post
i wish i had your problem. heating is not working in my place. this is the 3rd place i've lived in here in switzerland and it is now 3/3 for non-working heating... grrr.
A cold place is also crap, and if you have small kids or an infant, then I think it's also a serious problem.

In the heating issue, the primary issue was the unknown... the red flashing alarm warning light.
I couldn't turn the heating off, and it was seriously hot.
The floor in the bathroom was uncomfortable, but the floors are a timber veneer, so I was risking perhaps long term damage to the floors as well.
The air at night was so dry you wake up with a sore throat, hence the open windows,
and don't forget how everyone loves to get "SWITZERLANDED" with unexpectedly high bills.

Too Hot, Too Cold = both bad in my opinion.
(at least cold is cheap)
Reply With Quote
This user would like to thank TidakApa for this useful post:
  #10  
Old 02.11.2012, 19:51
dannyt986's Avatar
Forum Veteran
 
Join Date: May 2005
Location: Wollerau, Schwyz
Posts: 1,843
Groaned at 26 Times in 19 Posts
Thanked 733 Times in 491 Posts
dannyt986 has a reputation beyond reputedannyt986 has a reputation beyond reputedannyt986 has a reputation beyond reputedannyt986 has a reputation beyond repute
Re: Overheating problem - what to do?

Quote:
View Post
Too Hot, Too Cold = both bad in my opinion.
@tidakapa I think goldilocks has stolen your login!

Mind out for the bears
Reply With Quote
This user would like to thank dannyt986 for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
what do i have to do to make a real friend ktschabold Complaints corner 45 06.10.2011 14:18
When in Bern - what to do and what to see? De Brit Entertainment & dining 27 18.09.2011 21:14
Swiss National Day - what do you like to do? M. Ploymi Travel/day trips/free time 40 01.08.2011 19:25


All times are GMT +2. The time now is 07:13.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0