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Old 22.11.2012, 11:04
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Shipping a package to Moscow, Russian Federation

hi everyone,

i wanted to ask the forum if anyone has any experience shipping things to russia. I have heard mixed things about the quality of the Russian post. Is it reliable to just use CH post to Russia? Will things even get there, or is it one of those countries where you basically have to use a courier service to guarantee delivery?

greetings from hochnebely zürich
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Old 22.11.2012, 12:08
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Re: Shipping a package to Moscow, Russian Federation

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hi everyone,

i wanted to ask the forum if anyone has any experience shipping things to russia. I have heard mixed things about the quality of the Russian post. Is it reliable to just use CH post to Russia? Will things even get there, or is it one of those countries where you basically have to use a courier service to guarantee delivery?

greetings from hochnebely zürich

We here sometimes sent both letters and parcels to Russia, and the stuff arrived. In case of parcels essential however is that you carefully record the tracking-number and also advise the consignee about this number. And do NOT forget the green CN-22 postal-customs-label, with a precise declaration of merchandise. If just personal effects, nevertheless insert a value of CHF 10.--, as there is nothing without value. You, depending on the weight of the parcel, will have to fill-out a postal-waybill, but you should use the CN22-label nevertheless. In case of the postal-waybill do not forget also to sign (separately) the two customs sheets inside.

The package should, on the inside be established in a way that nothing moves and nothing can be heard on the outside, and on the outside all open "slits" should be sealed by adhesive-tape, and of course, a strong enough cardbox is to be used.
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Old 22.11.2012, 12:16
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Re: Shipping a package to Moscow, Russian Federation

Russian post is absolutely not reliable. Use a courier
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Old 22.11.2012, 12:51
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Re: Shipping a package to Moscow, Russian Federation

If your sending something valuable make sure its insured by and tracked by the post though I would suggest to use a courier since they have offices in both locations rather then the post who will hand it over to the Russian partners !

Make sure it does not contain any anti Putin propaganda or else youl personally will have to pick it up from Siberia !!
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Old 22.11.2012, 22:05
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Re: Shipping a package to Moscow, Russian Federation

I would suggest to use a courier service because Russian Post is unreliable. That's how Russian Post handles parcels: http://ntv.livejournal.com/276669.html
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Old 22.11.2012, 22:43
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Re: Shipping a package to Moscow, Russian Federation

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I would suggest to use a courier service because Russian Post is unreliable. That's how Russian Post handles parcels: http://ntv.livejournal.com/276669.html

We over 20 years sent aviation-books and aircraft-models to Russia by registered mail-service and everything arrived. The two problems which occurred were due to some problems at the consignees which could be settled in due time.

Let's not forget that DHL-Russia, UPS-Russia and FedEx-Russia are Russian companies who are franchisees. So that, except overcharing you, they do not offer anything better.
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Old 22.11.2012, 23:04
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Re: Shipping a package to Moscow, Russian Federation

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We over 20 years sent aviation-books and aircraft-models to Russia by registered mail-service and everything arrived. The two problems which occurred were due to some problems at the consignees which could be settled in due time.

Let's not forget that DHL-Russia, UPS-Russia and FedEx-Russia are Russian companies who are franchisees. So that, except overcharing you, they do not offer anything better.
I used Russian Post two times and both of the times the delays were long. The first time, I received a letter from Switzerland with a 2 months delay. The second time, I sent a parcel from Switzerland which was delivered to the recipient 3 months later. Although, in both cases the destination was not Moscow (delivery times for Moscow are shorter than for the rest of Russia). There could be delays even when using a courier service like DHL, UPS, etc., but these delays usually occur due to slow custom clearance. Chances that a parcel sent by a courier would arrive in time are greater then for a parcel sent by Russian Post.
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Old 22.11.2012, 23:46
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Re: Shipping a package to Moscow, Russian Federation

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I used Russian Post two times and both of the times the delays were long. The first time, I received a letter from Switzerland with a 2 months delay. The second time, I sent a parcel from Switzerland which was delivered to the recipient 3 months later. Although, in both cases the destination was not Moscow (delivery times for Moscow are shorter than for the rest of Russia). There could be delays even when using a courier service like DHL, UPS, etc., but these delays usually occur due to slow custom clearance. Chances that a parcel sent by a courier would arrive in time are greater then for a parcel sent by Russian Post.
You mention customs-clearance. THIS is why I emphasized a good declaration on both the postal-waybill and on the CN22. And if you can declare the postal number (available over www.tares.ch), it will help. A proper paperwork also in Russia is appreciated.
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