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Old 28.04.2014, 19:32
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How does one pay for the Mobility abo?

Hi,

This is a bit of a lame question but hopefully someone can help. I have bought a Mobility abo and they have sent the card along with a bill.

After a couple of years living here, I've been conditioned to love the magic of orange payment slips and e-banking, but unfortunately there is no slip to be found and nothing that looks like a reference number either. How the heck does one pay this thing?
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Old 28.04.2014, 19:44
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Re: How does one pay for the Mobility abo?

We get bills from them (monthly, I think) and pay by e-banking.

If you have REKA cheques, you can also send them a bunch, and they will deduct the amounts you use from your "credit".
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Old 28.04.2014, 19:46
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Re: How does one pay for the Mobility abo?

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What about contacting them and asking? Novel idea
I wanted to save a call to an expensive number since I don't have a landline, especially when it's sonething a lot of people here probably have gone through.

Thank you for adressing this very important issue. Time well spent for both of us.
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Old 28.04.2014, 21:54
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Re: How does one pay for the Mobility abo?

Did they give you an IBAN?


Otherwise write them an email, it is for free....


K
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Old 28.04.2014, 22:04
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Re: How does one pay for the Mobility abo?

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Did they give you an IBAN?


Otherwise write them an email, it is for free....


K
They don't, sadly. I tried the email this morning, but I was thinking it might take them a while to answer
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Old 28.04.2014, 22:23
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Re: How does one pay for the Mobility abo?

You normally receive the bills via the e-mail address you gave them.
Otherwise you can log on on-line and download the invoice there that usually has a payment slip at the end.
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Old 29.04.2014, 09:46
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Re: How does one pay for the Mobility abo?

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I wanted to save a call to an expensive number since I don't have a landline, especially when it's sonething a lot of people here probably have gone through.

Thank you for adressing this very important issue. Time well spent for both of us.
It's a free number!
Telephone (link)


Call our 24h Service Center. We would be pleased to advise you.
from within Switzerland 0848 824 812

Edit: alright, maybe not free, but I don't want to spend my time searching for this info, when you can very well do it yourself, but for sure it's a normally taxed number, just like phoning a landline from your mobile.
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Old 29.04.2014, 10:53
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Re: How does one pay for the Mobility abo?

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They don't, sadly. I tried the email this morning, but I was thinking it might take them a while to answer
Their email service is good. I sent them an email a week ago and they replied the very next day. I used the email contact service on their website.
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Old 29.04.2014, 10:59
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Re: How does one pay for the Mobility abo?

After signing up and receiving the card I got the invoice as a PDF via email. I think the invoices are sent at regular intervals, 3 months maybe (check their FAQ). The PDF contains a payment slip you can scan/use to make the payment, etc.
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