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Old 07.07.2015, 15:23
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Is anyone who use this internet shop?l

Last week I bought a watch through this internet site : http://www.swiss-memories.ch/index.php?lang=en

But I did not get it yet and was not told about delivery information.
And When I called the owner of shop, he or she did not answer the phone.
Is this site doing business normally??
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Old 07.07.2015, 15:48
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Re: Is anyone who use this internet shop?l

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Last week I bought a watch through this internet site : http://www.swiss-memories.ch/index.php?lang=en

But I did not get it yet and was not told about delivery information.
And When I called the owner of shop, he or she did not answer the phone.
Is this site doing business normally??
Did the money leave your account? I would email the contact email and see if they respond. If not and the money has left your account I would try and find out where the money went and ask your bank to check out the fraudulent site. Postage can often take time, it sounds like you have given up on your order already but it could take a while. Otherwise try this:

Loosli Swiss Memories | Parkweg 16 | CH-4852 Rothrist | info@swiss-memories.ch

http://tel.local.ch/en/d/Rothrist/48...+4852+Rothrist

Last edited by TobiasM; 07.07.2015 at 15:50. Reason: more info to give.
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Old 07.07.2015, 15:51
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Re: Is anyone who use this internet shop?l

Established Sept. 30th 2008 https://ag.chregister.ch/cr-portal/a...HE-113.061.193
At least not a new thing.

Not on Toppreise http://www.toppreise.ch/shops.html


This PC DSS SAQ thingy says valid till April 2015.
Considering it is a simple self assessment questioner with out any real value for a costumer it seems to be a bit fishy.
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Old 13.07.2015, 21:01
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Re: Is anyone who use this internet shop?l

somehow the site looks a bit suspect
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Last week I bought a watch through this internet site : http://www.swiss-memories.ch/index.php?lang=en

But I did not get it yet and was not told about delivery information.
And When I called the owner of shop, he or she did not answer the phone.
Is this site doing business normally??
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Old 13.07.2015, 21:08
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Re: Is anyone who use this internet shop?l

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somehow the site looks a bit suspect
Selling the ultra-French brand Le Creuset kitchenware as Swiss is definitely suspect.
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Old 14.07.2015, 09:22
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Re: Is anyone who use this internet shop?l

Yes. As everyone think so, this shop is not normal.
I bought a watch on 1st July, but I did not receive it.
I've already paid for it via credit card.


Then, now what should I do? go police office?
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Old 14.07.2015, 09:36
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Re: Is anyone who use this internet shop?l

Did you check my reply? there is a link to Local.ch with the name and address of the person who set up the web site. Easy enough to find. So I doubt he is trying to rip you off, a bit more sleuthing and you can even find his FB account. Why don't you phone him up and ask.
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Old 14.07.2015, 09:49
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Re: Is anyone who use this internet shop?l

TobiasM, thanks a lot.
I ve already call him(or her) many times.
However there is no answer..
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Old 14.07.2015, 10:02
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Re: Is anyone who use this internet shop?l

Him.

Write a registered letter.

Additionaly you may go, personally, to Rothrist and have a look into the debt register. Bring evidence that you are doing business with the company.

http://www.rothrist.ch/index.cfm?rub...8&prub=8&id=79
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Old 14.07.2015, 10:51
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Re: Is anyone who use this internet shop?l

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Yes. As everyone think so, this shop is not normal.
I bought a watch on 1st July, but I did not receive it.
I've already paid for it via credit card.


Then, now what should I do? go police office?
Call your credit card issuer and report the transaction. You'll get your money back if it really is a fraud.
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