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Old 07.11.2016, 14:04
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Re: Heavy handed security at Coop in Zug train station

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I've had countless good experiences with reporting bad service incidents to COOP and Migros' customer service departments. Have you tried reporting the incident?
No, but perhaps the guy himself did.
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  #62  
Old 05.12.2016, 20:53
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Re: Heavy handed security at Coop in Zug train station

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There is a shop assistant in the self-service area in Baden, too, both in Coop and in Migros. I myself welcome it, because a couple of time the machine simply refused to work, and the assistant being available right there came in handy. One has to understand how the check-out machines work, and that the onus is on the customer with respect to the accuracy of the transaction, i.e double scanning or no scanning of a purchased item, etc. I only use it when I buy a few items as it's easier to keep track and catch the mistakes, but never the subito thing.
Amazon just opened a new brick and mortar store in the US that has no checkout. You just walk out and they automatically detect what you put in your bags!

Science fiction come true!
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Old 05.12.2016, 21:21
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Re: Heavy handed security at Coop in Zug train station

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Amazon just opened a new brick and mortar store in the US that has no checkout. You just walk out and they automatically detect what you put in your bags!

Science fiction come true!
There's an app for that.

http://www.bbc.com/news/technology-38212818

Otherwise, you'll be done for shoplifting.
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  #64  
Old 22.12.2016, 17:26
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Re: Heavy handed security at Coop in Zug train station

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Searching a bag is a very heavy privacy intrusion. Nobody except of the police is allowed to do so. And even then only if there is a suspicion.


What a shop can do is call the cops and you have to wait for them, soI have witnessed people voluntarily showing their bags instead of waiting for 30 mins till the cops come... But there is certainly no right to search you.


http://bazonline.ch/wirtschaft/recht...story/16463807
Thanks a lot for the link, it is very good information
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