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Old 11.11.2016, 21:59
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Broken tv

Accidently cracked my television , only a hairline crack, but it makes it difficult to watch, its out of warrenty now as its 1.5 years old but cost 4,000chf so upset, pay insurance, but they said unless it was somebody else that did it they wont help 😚 Anybody know of a TV expert screensaver person that would pop round as i can not move it as its 4 foot long giant tele
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Old 11.11.2016, 22:09
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Re: Broken tv

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pay insurance, but they said unless it was somebody else that did it they wont help
What? Surely home contents insurance is for exactly that kind of thing?
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Old 11.11.2016, 22:20
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Re: Broken tv

I know, ive been in the office for Zurich insurance in Wetzikon and they say absolutly no chance, tried to explain it was an accident it got banged and the said whos in the flat? I said myself my kid and my fella, they said basically tough shit, insurance is for somebody else breaking your things or if you break somebody elses property so peed off, can hairline breaks be fixed on a tele, where to go to ??? 😨
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Old 11.11.2016, 22:24
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Re: Broken tv

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I know, ive been in the office for Zurich insurance in Wetzikon and they say absolutly no chance, tried to explain it was an accident it got banged and the said whos in the flat? I said myself my kid and my fella, they said basically tough shit, insurance is for somebody else breaking your things or if you break somebody elses property so peed off, can hairline breaks be fixed on a tele, where to go to ??? ��
Sorry kid, almost certainly not. Definitely not cost effectively.
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Old 11.11.2016, 22:30
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Re: Broken tv

Oh😨 The tele itself is in full working order just a ing annoying crack maybe just needs a new screen
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Old 11.11.2016, 22:35
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Re: Broken tv

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Oh�� The tele itself is in full working order just a ing annoying crack maybe just needs a new screen
The screen is most of the cost of the TV.

4000 CHF TV? Wow.

Anyway, if the crack has gone deeper than the thin glass and damaged the LCD behind then it's pretty much scrap. If it's just the glass it may be fixable.

How on earth did you crack it? If it cracked by itself then it's under guarantee. Assuming this isn't one of your weird trolls, then there's a 2 year warranty on goods here.

If it were mine then it's either a manufacturing defect (fixed for free under the 2 year guarantee) or the kid did it (insurance claim).
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Old 11.11.2016, 22:37
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Re: Broken tv

How do you crack a tv??
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Old 11.11.2016, 22:38
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Re: Broken tv

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Oh�� The tele itself is in full working order just a ing annoying crack maybe just needs a new screen
We're talking about a flat screen TV, right? The glass is usually very thin, much thinner than normally available for windows or pictureframes. If you could find someone to take the casing apart they might be able to remove the glass and put the casing back together without it.

Even if you could order a replacement glass from Asia, how much do you think it would cost to have it delivered, unbroken?
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Old 11.11.2016, 22:40
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Re: Broken tv

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How do you crack a tv??
I suspect it involves either a vacuum cleaner, or a combination of Boney M, rings, and wild abandon - MTV is more dangerous than you think.
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Old 11.11.2016, 22:41
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Re: Broken tv

Yes i told them the kid did it, total accident they say nooo bloody buggers, yes 4,000chf but they not budging, im no tele expert so not sure how deep the crack is or whether its penetrated the rest of the equipment but looks like im screwed, got a spare tele up n running but just a big waste
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Old 12.11.2016, 02:29
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Re: Broken tv

Get in touch with the manufacturer, and ask if / how it's fixable.
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Old 12.11.2016, 02:40
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Re: Broken tv

Lesson learnt is that you should fix the TV securely and buy a cheaper TV when one has kids. 4k for a TV is just way too much to spend
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Old 12.11.2016, 02:45
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Re: Broken tv

Switch insurance companies. die Mobiliar has an option for coverage for these kinds of things.

https://www.mobiliar.ch/versicherung...koversicherung

In fact they give as an example damaging your tv with a vaccuum!
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Old 12.11.2016, 03:28
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Re: Broken tv

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Switch insurance companies. die Mobiliar has an option for coverage for these kinds of things.

https://www.mobiliar.ch/versicherung...koversicherung

In fact they give as an example damaging your tv with a vaccuum!
Might work for the next TV but switching and then claiming is fraud
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Old 12.11.2016, 05:25
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Re: Broken tv

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Might work for the next TV but switching and then claiming is fraud
I did not intend to imply that the OP should switch insurance providers and then make a claim for the TV which is already cracked.

My post was simply to make the OP and others aware that there are companies like die Mobiliar who offer coverage if you damage your own property. Accidents happen. We don't know that the TV was not secured.
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Old 12.11.2016, 05:41
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Re: Broken tv

rub vaseline in the crack, you won´t notice it then.
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Old 12.11.2016, 08:26
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Re: Broken tv

It's the telly that's cracked Slammer....
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Old 12.11.2016, 10:24
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Re: Broken tv

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Might work for the next TV but switching and then claiming is fraud
Still talk to a Mobilliar agent. Might repair the TV if you sign up. Its a long shot but may be worth the time to inquire. They repaired my iphone this way but that was a bit cheaper.
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Old 12.11.2016, 10:37
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Re: Broken tv

If you can't fix it, Hayley, take up the offer of a second hand tv and change your insurance company. Have you threatened the company you are going to leave and want to complain? It does't sound right that you're not fully covered for accidents in the home. That's Insurance companies for you: if you don't read the details/ t&c, you end up not being covered.
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Old 12.11.2016, 12:46
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Re: Broken tv

Insurance policies here normally have quite long contract periods, say 5 years or 10 years so it may not be so easy to change at short notice and threats to take your business elsewhere may not be very intimidating. Of course, you may be able to upgrade the cover with the same insurance company.

The other thing, already mentioned, is that Fr 4000 would seem a remarkable amount of money to pay for a TV. Unless you have special requirements (like it is on 24 hours a day, 7 days a week) or really want to impress your guests, something less than a quarter of that price should do (IMHO) when it comes to replacing it.
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