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Old 28.04.2017, 21:16
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Verzollungsunterlagen

I don't understand why Die Post is sending me a letter about Verzollungsunterlagen. I ordered some stuff online for $54. As far as I know, I don't have to pay anything to the customs??

Für die Sendung besitzen wir keine oder nur ungenügende Wertangaben:

Wir bitten Sie:

- uns fur die Verzollung die Lieferantenrechnung oder die Zahlungsbelege wie Post oder Bankuberweisungen, oder die Kaufbestatigung aus dem Internet zu senden. Der effektive Warenwert ist auch bei Gratislieferungen anzugeben.
- Inskunftig Ihre Lieferanten zu veranlassen, den Begleitpapieren zu Postsendungen jeweils eine Rechnung beizulegen, unter Angabe Ihrer Wohnadresse.
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Old 28.04.2017, 21:22
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Re: Verzollungsunterlagen

Products USD44.46
Discounts USD0.00
Gift-wrapping USD0.00
Shipping USD10.00
Total paid USD54.46
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Old 28.04.2017, 21:29
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Re: Verzollungsunterlagen

Edit: i got the item with discount.

My Order Confirmation:

Base price
(Tax excl.) = USD68.40

Unit price
(Tax excl.) = USD 44.46

Total products = USD44.46
Shipping cost = USD10.00

Total
(Tax excl) = USD54.46

So i have to pay tax for this??????? Wtf is wrong with Die Post
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Old 28.04.2017, 21:36
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Re: Verzollungsunterlagen

They are missing the documentation. Send them a copy of what you posted here and they'll let your parcel go tax-free.
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Old 28.04.2017, 21:45
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Re: Verzollungsunterlagen

You shipper did not supply the needed paperwork or they doubt the declared value.

Just send them the invoice as requested. Important that shipping charges are stated on it or they use some pre set value. From the onvoice it should also be clear what it actually is.

They may charge you CHF 13 for the work done, which means the total value will be above CHF 62.5, which means they may have to levy VAT if the normal 8% VAT rate applies for your goods. This additionally means you will have to pay even more charges.

And all that because your sender failed to fill in the CN23 correctly.
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