Go Back   English Forum Switzerland > Living in Switzerland > Daily life  
Reply
 
Thread Tools Display Modes
  #61  
Old 28.10.2017, 08:11
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,509
Groaned at 979 Times in 688 Posts
Thanked 17,516 Times in 6,865 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
I think you'll find building goodwill between clients and companies is part of what doing business is all about. What type of business is largely irrelevant.

However, we have managed to establish that for me 60 CHFs in an accident is not a problem, if it's a one-off, but for some people is a big deal worth getting all stressed out over.

Let's hope the OP can recover his 60 CHFs without getting the lawyers in.
Nigel, you simply lack the ability to think rationally with a cool and objective head. It's ok, not everyone can.

Quote:
View Post
So if you go out for a restaurant meal and you get food poisoning, you're half to blame too as you should have stayed at home and cooked your own meal?

Would you like a thousand more examples to show how ridiculous your statement is?
We all know omtstat is a neurotic basket case who in real life probably walks around shaking from nervousness. Don't take his posts seriously.
Reply With Quote
The following 2 users would like to thank Chuff for this useful post:
  #62  
Old 28.10.2017, 13:43
Banned
 
Join Date: Oct 2007
Location: CH
Posts: 10,918
Groaned at 2,041 Times in 1,124 Posts
Thanked 5,139 Times in 3,246 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Cleaning lady broke a lamp, what to do next?

Found a replacement set in the "Secondhand shop" so nobody knew the difference
Quote:
View Post
Well I once threw away by mistake the false teeth of a person I was looking after in the elderly people's home
Reply With Quote
  #63  
Old 28.10.2017, 14:23
Forum Veteran
 
Join Date: Apr 2012
Location: Sion/VS, Fribourg/FR, Bern/BE
Posts: 966
Groaned at 20 Times in 17 Posts
Thanked 513 Times in 259 Posts
happyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputation
Re: Cleaning lady broke a lamp, what to do next?

Just another qiestion: it is normal that clean lady uses your own vacuum to clean your apartment, or they are supposed to bring their own? I would imagine the latter, as maybe not every one has a vacuum at home? Or it is OK that they use the client's if better (we do have the top model which we could found in shops...)?

It's just because I found that our vacuum has been used, either by the clean ladies, or a ghost. :-)
Reply With Quote
  #64  
Old 28.10.2017, 14:31
me.anon's Avatar
Forum Veteran
 
Join Date: Jan 2012
Location: thun
Posts: 2,095
Groaned at 40 Times in 29 Posts
Thanked 2,734 Times in 1,324 Posts
me.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Check the necks of your spirit bottles for red lipstick marks. She's probably been at those as well.
Reply With Quote
This user would like to thank me.anon for this useful post:
  #65  
Old 28.10.2017, 14:33
Banned
 
Join Date: Oct 2007
Location: CH
Posts: 10,918
Groaned at 2,041 Times in 1,124 Posts
Thanked 5,139 Times in 3,246 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Cleaning lady broke a lamp, what to do next?

Well if she's professional she would have cleaned the lipstick away
Quote:
View Post
Check the necks of your spirit bottles for red lipstick marks. She's probably been at those as well.
Reply With Quote
  #66  
Old 28.10.2017, 14:35
MusicChick's Avatar
modified, reprogrammed and doctoredČ
 
Join Date: Feb 2008
Location: La Cote
Posts: 15,517
Groaned at 314 Times in 222 Posts
Thanked 17,968 Times in 9,324 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
Check the necks of your spirit bottles for red lipstick marks. She's probably been at those as well.
And whatever naughty things you are keeping in your night stand!

Ok, maybe it is better to not know.


OP - all my neighbors offer their cleaners their own vacuum cleaners. And anyone else I know, who has a cleaner. I don't have one so cannot chip in with personal experience.

For the broken lamp - insurance would pay, but I would let the cleaner know that there is a protocol that is being followed.
Reply With Quote
  #67  
Old 28.10.2017, 14:36
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,509
Groaned at 979 Times in 688 Posts
Thanked 17,516 Times in 6,865 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
Just another qiestion: it is normal that clean lady uses your own vacuum to clean your apartment, or they are supposed to bring their own? I would imagine the latter, as maybe not every one has a vacuum at home? Or it is OK that they use the client's if better (we do have the top model which we could found in shops...)?

It's just because I found that our vacuum has been used, either by the clean ladies, or a ghost. :-)
Why would a cleaner bring their own vacuum when you have one? Does that really bother you?

Now that would be a petty complaint...
Reply With Quote
  #68  
Old 28.10.2017, 14:41
me.anon's Avatar
Forum Veteran
 
Join Date: Jan 2012
Location: thun
Posts: 2,095
Groaned at 40 Times in 29 Posts
Thanked 2,734 Times in 1,324 Posts
me.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond reputeme.anon has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Of course she should bring her own vacuum cleaner, and to avoid using the clients electricity, an adequately dimensioned diesel generator to power it.
Reply With Quote
This user would like to thank me.anon for this useful post:
  #69  
Old 28.10.2017, 14:47
MusicChick's Avatar
modified, reprogrammed and doctoredČ
 
Join Date: Feb 2008
Location: La Cote
Posts: 15,517
Groaned at 314 Times in 222 Posts
Thanked 17,968 Times in 9,324 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
Of course she should bring her own vacuum cleaner, and to avoid using the clients electricity, an adequately dimensioned diesel generator to power it.
Or, cycle a little bit, first.

Reply With Quote
This user would like to thank MusicChick for this useful post:
  #70  
Old 28.10.2017, 15:03
Forum Veteran
 
Join Date: Apr 2012
Location: Sion/VS, Fribourg/FR, Bern/BE
Posts: 966
Groaned at 20 Times in 17 Posts
Thanked 513 Times in 259 Posts
happyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputation
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
Why would a cleaner bring their own vacuum when you have one? Does that really bother you?

Now that would be a petty complaint...
It was a question, as I did not know the general protocol / assumption when using the cleaning service.
And, they did not ask me if I have a vacuum. So I assume they brought their own but just did not use it.
Reply With Quote
  #71  
Old 28.10.2017, 15:06
MusicChick's Avatar
modified, reprogrammed and doctoredČ
 
Join Date: Feb 2008
Location: La Cote
Posts: 15,517
Groaned at 314 Times in 222 Posts
Thanked 17,968 Times in 9,324 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

They might not have asked because most people just have a vacuum cleaner. I do not know any household without one.
Reply With Quote
  #72  
Old 28.10.2017, 15:07
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 12,509
Groaned at 979 Times in 688 Posts
Thanked 17,516 Times in 6,865 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
It was a question, as I did not know the general protocol / assumption when using the cleaning service.
And, they did not ask me if I have a vacuum. So I assume they brought their own but just did not use it.
I would say that ideally should have asked if you had a vacuum rather than assume, but at the same time it was a safe assumption that you had a vacuum cleaner.
Reply With Quote
  #73  
Old 28.10.2017, 15:12
Banned
 
Join Date: Oct 2007
Location: CH
Posts: 10,918
Groaned at 2,041 Times in 1,124 Posts
Thanked 5,139 Times in 3,246 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Cleaning lady broke a lamp, what to do next?

I prefer using this and simply blow the dust out of the house

Last edited by omtatsat; 06.12.2017 at 09:52.
Reply With Quote
  #74  
Old 28.10.2017, 15:54
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 10,494
Groaned at 29 Times in 25 Posts
Thanked 24,191 Times in 7,606 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
It was a question, as I did not know the general protocol / assumption when using the cleaning service.
And, they did not ask me if I have a vacuum. So I assume they brought their own but just did not use it.
Who provides cleaning products and appliances should be discussed prior to signing the contract.

Some professional firms prefer to use their own, often a professional product line, some prefer the client to supply products and appliances. And some clients prefer that specific products are used, or wish to ensure that certain products are not used.

Certainly if your cleaning person is coming via public transportation it is unlikely that he or she will be able to lug a vacuum and heavy barrel of cleaning products around. Some professional firms have their people drive cars or vans kitted out with everything needed.

I don't think there is a norm, but rather this is something best discussed upfront.
Reply With Quote
  #75  
Old 28.10.2017, 15:57
Guest
 
Posts: n/a
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
Just another qiestion: it is normal that clean lady uses your own vacuum to clean your apartment, or they are supposed to bring their own? I would imagine the latter, as maybe not every one has a vacuum at home? Or it is OK that they use the client's if better (we do have the top model which we could found in shops...)?

It's just because I found that our vacuum has been used, either by the clean ladies, or a ghost. :-)
We've had both types of cleaner. Cleaners that bring the whole shebang with them (as we have now) and cleaners for whom you have to provide all the cleaning materials and equipment and they leave you a note when something runs out.

What is contained in your agreement? Ours stated each time what was provided and what we had to provide.

Although, as you have only had this cleaning company once (or at least it seems an ad hoc basis?), I guess it's not a like for like comparison with a regular cleaner.
Reply With Quote
  #76  
Old 28.10.2017, 17:01
Forum Legend
 
Join Date: Feb 2010
Location: CH
Posts: 9,548
Groaned at 326 Times in 266 Posts
Thanked 13,819 Times in 7,135 Posts
greenmount has a reputation beyond reputegreenmount has a reputation beyond reputegreenmount has a reputation beyond reputegreenmount has a reputation beyond reputegreenmount has a reputation beyond reputegreenmount has a reputation beyond repute
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
It was a question, as I did not know the general protocol / assumption when using the cleaning service.
And, they did not ask me if I have a vacuum. So I assume they brought their own but just did not use it.
So many "companies" and companies out there, you wouldn't know for sure. Better ask in advance. Ups, too late now.
The only one time I hired a cleaning company they brought in all the cleaning products and the vacuum cleaner. A cleaning lady though - someone you know from someone and you employ her for a few hours per week - does use your vacuum cleaner and other cleaning stuff.

But really....you checked if they used your vacuum cleaner? Who does that? Anyway, I hope that company has a good insurance policy because they're gonna need it..
Reply With Quote
  #77  
Old 28.10.2017, 17:16
Banned
 
Join Date: Oct 2007
Location: CH
Posts: 10,918
Groaned at 2,041 Times in 1,124 Posts
Thanked 5,139 Times in 3,246 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Cleaning lady broke a lamp, what to do next?

And why go to a cleaning company. They just exploit their workers and take 70%
from what you pay for themselves. Plus they employ alot of "
black " labour and pay shit wages to clean your mess away.
There are so many private people looking for such work and at reasonable prices
Quote:
View Post
We called a local cleaning company to come and clean the apartment this afternoon (when we were absent). When we returned this evening we found a lamp is broken and they left a note to say sorry.
The price of the lamp was 60 francs and it seems irreparable. Now what is the correct way to solve this? Asking them to simply remove 60 francs from the bill?
Do they (as a cleaning company, albeit local and small) have some insurance for this kind of accidents?
Reply With Quote
  #78  
Old 28.10.2017, 17:27
Guest
 
Posts: n/a
Re: Cleaning lady broke a lamp, what to do next?

Quote:
View Post
And why go to a cleaning company. They just exploit their workers and take 70%
from what you pay for themselves. Plus they employ alot of "
black " labour and pay shit wages to clean your mess away.
There are so many private people looking for such work and at reasonable prices
Why is this even relevant?

There are plenty of cleaning companies that are reputable and treat their employees well, and are transparent about it.

Just because it's a cleaning company doesn't mean it's above the law, same as any other employer, in the same way other employers may potentially be less than whiter than white in their practices.

This is about the fourth dumb post you've made on the subject and on none of them have you managed to back up your allegations with any kind of proof.

We get it. You are not in favour of farming out your cleaning and that's your own choice but for the rest of us who don't have the time or inclination to clean when we're working more than 100% of the week and try to fit in a family life, a cleaner is pretty essential service.

So unless you have some back up info for all these huge numbers of dodgy cleaning companies ripping off customers and employees alike, I suggest you find another thread to haunt.
Reply With Quote
This user would like to thank for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Permit returned by postal - what to do next? catking2003 Permits/visas/government 9 30.09.2014 18:19
Pregnant for the first time.. what to do next? BinaVL Family matters/health 43 16.09.2013 14:42
Proselytizing next to school -- what do you think? Kutuzov Daily life 48 25.04.2013 10:13
2-months old juicer broke - what to do? russiangeneva Complaints corner 1 10.05.2011 15:12
House keys and cleaning lady - how do you do it ? side Housing in general 16 15.04.2011 19:09


All times are GMT +2. The time now is 19:31.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0