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  #161  
Old 28.02.2021, 21:16
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Re: Amazon Prime [delivery] coming to Switzerland

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Well depends of what you call ridiculous, but I think they tell you up to 24 €.
I want to be able to return for free for stuff that is advertised as such. A package to Germany is often quite expensive....
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  #162  
Old 28.02.2021, 21:23
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Re: Amazon Prime [delivery] coming to Switzerland

I could return for free to Amazon. Worked pretty smooth.
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  #163  
Old 28.02.2021, 22:19
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Re: Amazon Prime [delivery] coming to Switzerland

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It should arrive ok, amazon should have already taken the Swiss VAT but the TV will be German and I'd expect it to be expensive to return if you needed to.
I noticed that it was shipped by "AmazobGlobal" so am confident that they should know what they're doing.

No thought about returning it, unless it's actually broken on arrival, but certainly something to bear in mind in the future.
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  #164  
Old 01.03.2021, 11:27
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Re: Amazon Prime [delivery] coming to Switzerland

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They tell you up to 24 but I've never received the full postage without having to get in touch with them after they issued the refund. Actually last time I got the usual half postage refund and then later the full amount of the postage i.e. about 1.5 times what it cost.
I really don't know what you really expect, but I've always received the full postage and even sometimes more. I just returned something because it was damage and the postage was CHF 12 and they returned to me almost CHF 14.

Of course you have to get in contact with them to show them the postage receipt or how do you think they are going to know how much was the cost?

Even if you have prime and live in the US, it's like that, unless you drop the parcel on a designated like a UPS store or something like that. Yeah, of course it could be like Zalando, that you only have signal what are you returning on the web—you already have the return label and the box is ready to be reused— but I guess on amazon you have a low ratio of returns since you don't try on your shopping goods.

I'm not saying that amazon is wonderful —and there is room for improvement— but is not bad either.
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  #165  
Old 01.03.2021, 11:49
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Re: Amazon Prime [delivery] coming to Switzerland

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I really don't know what you really expect, but I've always received the full postage and even sometimes more. I just returned something because it was damage and the postage was CHF 12 and they returned to me almost CHF 14.

Of course you have to get in contact with them to show them the postage receipt or how do you think they are going to know how much was the cost?

Even if you have prime and live in the US, it's like that, unless you drop the parcel on a designated like a UPS store or something like that. Yeah, of course it could be like Zalando, that you only have signal what are you returning on the web—you already have the return label and the box is ready to be reused— but I guess on amazon you have a low ratio of returns since you don't try on your shopping goods.

I'm not saying that amazon is wonderful —and there is room for improvement— but is not bad either.
I expect them to pay the full cost of return for items advertised as free return without trying to first fob me off with a lower max amount than the return would cost?

Indeed, I also always got my money back, but had to contact them etc and I suppose they count on the fact that a lot of people will not go through the hassle.
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  #166  
Old 01.03.2021, 11:50
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Re: Amazon Prime [delivery] coming to Switzerland

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I noticed that it was shipped by "AmazobGlobal" so am confident that they should know what they're doing.

No thought about returning it, unless it's actually broken on arrival, but certainly something to bear in mind in the future.
Not in CH but I have had this issue in other countries and in this situation (i.e. item broken/damaged), when contacting Amazon, they always told me to just dispose of item and reimbursed me.

But it happens rarely so hopefully your TV will be delivered intact
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  #167  
Old 08.04.2021, 17:07
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Re: Amazon Prime [delivery] coming to Switzerland

Wow Amazon UK have now put a flat rate of 14.99 GBP on items shipped to CH, even for something as small as a shoelace https://www.amazon.co.uk/LOCK-LACES-...7894366&sr=8-5

Sad times.
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  #168  
Old 08.04.2021, 17:48
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Re: Amazon Prime [delivery] coming to Switzerland

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Wow Amazon UK have now put a flat rate of 14.99 GBP on items shipped to CH
I had similar experience couple of days ago with Amazon DE.

They charged 9.99 EUR for windshield wipers (I tried with two so the total amount was above minimum qualified for free delivery). However for different model of windshield wipers the shipping was for free.

The only difference was that for the first windshield wipers they offered only premium shipping while for the second one there was one more option.
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  #169  
Old 08.04.2021, 18:25
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Re: Amazon Prime [delivery] coming to Switzerland

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But it happens rarely so hopefully your TV will be delivered intact
It was. Delivered by Swiss Post, which I always much prefer.

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Wow Amazon UK have now put a flat rate of 14.99 GBP on items shipped to CH, even for something as small as a shoelace https://www.amazon.co.uk/LOCK-LACES-...7894366&sr=8-5
I've seen with some French and German shippers that shipping charges vary depending on the country, and that the same product by bought from different vendors may be charged differently, or even be unavailable in CH. The .DE site seems better set up for Swiss deliveries in general, but we often use the .FR one to get deliveries to a Point Relais just across the border in Chatel.

But the .uk site seems to be doing it differently, with this £14.99 being added to many, but not all, products. Confusing, and although I haven't bought anything, some items do now/still seem to be able to ship here without the additional charge.

Of course it may be that in some cases it's worth paying the extra if the price is right, but more experimentation would be needed...
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  #170  
Old 11.04.2021, 20:29
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Re: Amazon Prime [delivery] coming to Switzerland

Any idea on when (or if) the streaming side of Prime is coming to CH? I've been juggling between Netflix and USTVNow for watching things but there's quite a few things on Prime that I'd like to have access to.
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  #171  
Old 11.04.2021, 21:00
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Re: Amazon Prime [delivery] coming to Switzerland

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Any idea on when (or if) the streaming side of Prime is coming to CH? I've been juggling between Netflix and USTVNow for watching things but there's quite a few things on Prime that I'd like to have access to.
Eh? It's been here for ages via Amazon DE, I use it on my TV since ages.
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  #172  
Old 12.04.2021, 07:47
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Re: Amazon Prime [delivery] coming to Switzerland

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Any idea on when (or if) the streaming side of Prime is coming to CH? I've been juggling between Netflix and USTVNow for watching things but there's quite a few things on Prime that I'd like to have access to.
Yeah, you can sign up at Amazon.de, Amazon.it or Amazon.fr
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  #173  
Old 12.04.2021, 08:18
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Re: Amazon Prime [delivery] coming to Switzerland

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Any idea on when (or if) the streaming side of Prime is coming to CH? I've been juggling between Netflix and USTVNow for watching things but there's quite a few things on Prime that I'd like to have access to.

It's not legal - but using NordVPN or similar will bypass region locks.


The legal alternative is torrents with uploading disabled... also tends to be higher quality than netflix
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  #174  
Old 12.04.2021, 08:33
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Re: Amazon Prime [delivery] coming to Switzerland

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It's not legal - but using NordVPN or similar will bypass region locks.


The legal alternative is torrents with uploading disabled... also tends to be higher quality than netflix
There is no need for a regional lock bypass, Prime is available in CH via Amazon DE and has been for some time.
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  #175  
Old 12.04.2021, 11:15
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Re: Amazon Prime [delivery] coming to Switzerland

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There is no need for a regional lock bypass, Prime is available in CH via Amazon DE and has been for some time.
Sure, and a French subscription works as well (my wife has one, much to my chagrine) but there are loads of things (apparently) that are available in the US versions but blocked on the European offerings.
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  #176  
Old 12.04.2021, 11:17
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Re: Amazon Prime [delivery] coming to Switzerland

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Sure, but there are loads of things (apparently) that are available on the US versions but blocked on the European offerings.
Sure from the context of what he wrote "Any idea on when (or if) the streaming side of Prime is coming to CH?" we are talking about basic access to Prime, not access to specific US shows.
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  #177  
Old 12.04.2021, 11:51
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Re: Amazon Prime [delivery] coming to Switzerland

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There is no need for a regional lock bypass, Prime is available in CH via Amazon DE and has been for some time.
The swiss content is heavily limited... even prime UK has a lot more...
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  #178  
Old 12.04.2021, 12:19
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Re: Amazon Prime [delivery] coming to Switzerland

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Any idea on when (or if) the streaming side of Prime is coming to CH? I've been juggling between Netflix and USTVNow for watching things but there's quite a few things on Prime that I'd like to have access to.
I'm not fully clear on how Prime works from country to country in terms of available titles. We have Amazon Prime through a TV app and most content is in English (US titles) but quite a bit of foreign titles (Mostly German). When visiting the US recently I noticed that the content on my ipad via the Amazon Prime app was indeed more inclusive of US titles than when I am in CH. I recall similar when we were in Spain prior to confinement last year with mostly Spanish titles

Even our Netflix account (Without VPN) seems to pick up more US titles than a colleague of mine here in Switzerland - not sure why that is
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  #179  
Old 23.05.2021, 18:21
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Re: Amazon Prime [delivery] coming to Switzerland

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Doubt it given they are going up against the well established and superior Digitec/Galaxus
This made me giggle as my last parcel from Galaxus was a completely empty box. They are very expensive and not very good.
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  #180  
Old 23.05.2021, 20:27
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Re: Amazon Prime [delivery] coming to Switzerland

Digitec/Galaxus are basically the best of the worst for me. Not only do you have to pay for the return shipping if a products does not perform up to spec (happened to us) also they charge a restocking fee.
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