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  #41  
Old 18.01.2021, 16:52
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Re: Buying Stuff from Aliexpress/Banggood etc.

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Ordered my most expensive item from aliexpress today: LED lights for ~$600.
I haven't quite developed that courage. Have you any experience with returning an expensive item, say for a guarantee repair or replacement?

I've limited myself at the moment to aliexpress items which I can throw away, without any great financial pain, if something goes wrong.
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  #42  
Old 18.01.2021, 19:03
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I haven't quite developed that courage. Have you any experience with returning an expensive item, say for a guarantee repair or replacement?

I've limited myself at the moment to aliexpress items which I can throw away, without any great financial pain, if something goes wrong.
I've only had to seek refunds for cheap items (which I always received). Never had problems with expensive items. I think the most expensive items I ordered before this was in the $150 range.

There is a subset of the market there for very cheap throwaway goods which are generally low quality to meet that price point. I think there are more problems on this end of the market as sellers are razor thin margins so have to cut a lot of corners and can't spend time/money on customer support or any other niceties.
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  #43  
Old 18.01.2021, 19:13
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Re: Buying Stuff from Aliexpress/Banggood etc.

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Seems to be taking ages, some items have arrived after 4-6 weeks but have some which still have not arrived after 2 months.
I had things in transit for over 3 months. No joke. This is rate but happens.

But I cannot order from AliExpress any longer, they blacklisted me for some unknown reason, alipay asks for different ID confirmation papers and if I send it to them they say I passed validation just to block me on next payment. Live chat is useless too.

I was a member for over 8 years with over 1k transactions (I mostly buy small stuff for electronics and tooling but also had orders for over a thousand $), never had issues with credit card, just a few very justified disputes that where resolved to my favor. Still they banned me.

The only reason I could see is that I use web browser with privacy extensions enabled. Well... It's their loss.
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  #44  
Old 18.01.2021, 19:44
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Re: Buying Stuff from Aliexpress/Banggood etc.

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There is a subset of the market there for very cheap throwaway goods which are generally low quality to meet that price point. I think there are more problems on this end of the market as sellers are razor thin margins so have to cut a lot of corners and can't spend time/money on customer support or any other niceties.
The quality items often appear for sale in the likes of Digitec/Galaxus after previously being on sale in AliExpress.
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  #45  
Old 18.01.2021, 22:58
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Re: Buying Stuff from Aliexpress/Banggood etc.

Aliexpress customer since 2014 - over 6,000 CHF with 260 transactions. Only problems with 3 transactions, got lost in the mail? Got a refund. Not Bad Odds.

Don't hesitate to buy the expensive stuff from Aliexpress, some of the cheap stuff is exactly that, cheap stuff that breaks and is no good. Usual shipping time with standard or normal shipping is likely to be 3-4 weeks to the Zürich area.

Recently picked up a super nice Thunderbolt 3 enclosure with matching Thunderbolt 3 cable for about 70 CHF. Anyone familiar with this kind product knows that these go for probably 125-300 CHF on Ama . DE .
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  #46  
Old 23.01.2021, 15:18
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I haven't quite developed that courage. Have you any experience with returning an expensive item, say for a guarantee repair or replacement?

I've limited myself at the moment to aliexpress items which I can throw away, without any great financial pain, if something goes wrong.
it arrived a couple of days ago, so i was quite surprised as this thing is heavy ~15-20kg.

unfortunately, they sent the wrong model (2 models slightly different) so now I will get to test the resolution process on a higher value item.
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  #47  
Old 25.01.2021, 01:19
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Re: Buying Stuff from Aliexpress/Banggood etc.

Silly question, how to get invoice from Aliexpress?
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  #48  
Old 26.01.2021, 10:12
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Re: Buying Stuff from Aliexpress/Banggood etc.

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Silly question, how to get invoice from Aliexpress?
I asked because I was recently asked by customs to provide the invoice and I wasn't able to get one from Aliexpress. I decided to refuse receiving the item anyway but I would like to know for the future how to get an invoice from Aliexpress.
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  #49  
Old 26.01.2021, 10:17
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I asked because I was recently asked by customs to provide the invoice and I wasn't able to get one from Aliexpress. I decided to refuse receiving the item anyway but I would like to know for the future how to get an invoice from Aliexpress.
i got asked this once and just sent the details from the aliexpress portal. they were ok with it.
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  #50  
Old 26.01.2021, 10:41
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Re: Buying Stuff from Aliexpress/Banggood etc.

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Silly question, how to get invoice from Aliexpress?
There is a free Chrome extension "Ali Invoice FREE "
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  #51  
Old 26.01.2021, 11:53
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I asked because I was recently asked by customs to provide the invoice and I wasn't able to get one from Aliexpress. I decided to refuse receiving the item anyway but I would like to know for the future how to get an invoice from Aliexpress.
I've been asked a few times, what I do is:

My AliExpress > Order List > Order Detail
Then click on the "financial" tab, and then print that.

Never had an issue...
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  #52  
Old 26.01.2021, 12:18
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I've been asked a few times, what I do is:

My AliExpress > Order List > Order Detail
Then click on the "financial" tab, and then print that.

Never had an issue...
I've done the same with no issue.
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  #53  
Old 26.01.2021, 19:03
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Re: Buying Stuff from Aliexpress/Banggood etc.

I often use AliExpress. However I have recently faced some dishonest sellers that use fake/shared tracking numbers. This scam seems to be quite popular at the moment so I wanted to share some details to help others.
In short, the seller is providing you with the tracking number for a shipment for someone else, ideally within the same town.
As a result, the tracking information, including from the Swiss Post, will show that the package has been successfully delivered when you have not personally received anything. The trick is that the tracking information does not specify the actual destination address, just the town. The Post Office will usually just check the tracking number and confirm that it was delivered successfully according to their records and inform you that the item was certainly stolen from your mailbox after its delivery.
If this happens to you, you should contact the Swiss Post customer center (0848 888 888) and have them check that the delivery address for the tracking number actually matches your address. You can then use this information to file a dispute and report the fraudulent practice.
Quite a clever scam.
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  #54  
Old 30.08.2021, 13:49
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Re: Buying Stuff from Aliexpress/Banggood etc.

I've been ordering some smallish stuff for several years; always a great price, good quality, but just a wait for the post. I ordered again for the first time since the inception (July 1) of punitive fees by the AT gov't. I ordered 5 borosilicate glass globes for $0.78 each. The postage was something like $5.35, and they charged some fees for importation (which they collect on behalf of AT)--the total was about $15.45. AT slaps on a handling fee due on delivery; the grand total was $23. So about $4.60 each--still cheaper than I've ever seen here. However, 2 of the globes were smashed to smithereens. I tried to get in touch with the seller, got a snarky answer. So I filed a dispute, giving them pictures and the maths for my requested $10 refund. Within an hour I had a $10 refund. Wow.
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  #55  
Old 30.08.2021, 14:06
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I often use AliExpress. However I have recently faced some dishonest sellers that use fake/shared tracking numbers. This scam seems to be quite popular at the moment so I wanted to share some details to help others.
In short, the seller is providing you with the tracking number for a shipment for someone else, ideally within the same town.
As a result, the tracking information, including from the Swiss Post, will show that the package has been successfully delivered when you have not personally received anything. The trick is that the tracking information does not specify the actual destination address, just the town. The Post Office will usually just check the tracking number and confirm that it was delivered successfully according to their records and inform you that the item was certainly stolen from your mailbox after its delivery.
If this happens to you, you should contact the Swiss Post customer center (0848 888 888) and have them check that the delivery address for the tracking number actually matches your address. You can then use this information to file a dispute and report the fraudulent practice.
Quite a clever scam.
Had this exact scam happen to me- got the (Swisspost) tracking number, ran it through 17track.

Took the screenshot showing it was delivered to a differnet city in Switzerland, and submitted that to Ali.

Had a refund the day after.

The interesting thing is, ali clearly know about this - as there is a special justification explicitly for these on the drop down menu...
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  #56  
Old 04.10.2021, 14:13
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Re: Buying Stuff from Aliexpress/Banggood etc.

I've just received an Aliexpress package which is the result of a consolidated multi-order delivery.
During the purchasing phase I put all the items in a basket. At the check out, all the items were separated according to the individual store. I had to make one credit card transaction per retailer.

Up to that point, that is how it always used to work and I would then have expected, over the course of a few weeks, that individual packets would start appearing in my mailbox.

This time, all the items, with one exception, came in the same bag. Within the bag, the items were individually packed, per retailer, also with an address label with my address on it (plus barcode). OK. So participating individual retailers now send the stuff on to some collection point and a combined shipping is ordered.

The potential problem I see is if there is a customs enquiry here, especially if multiple orders appear in the same bag. I'd be curious to know if anyone has to deal with this situation. In this case, the valuation of the total contents was on a different basis ( actually this basis appears to be USD 6.00 / Kg) compared with what I paid the retailers.

What I have also noticed is that the shipping costs appear more or less unchanged despite this efficiency measure.
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  #57  
Old 04.10.2021, 14:58
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I've just received an Aliexpress package which is the result of a consolidated multi-order delivery.
During the purchasing phase I put all the items in a basket. At the check out, all the items were separated according to the individual store. I had to make one credit card transaction per retailer.

Up to that point, that is how it always used to work and I would then have expected, over the course of a few weeks, that individual packets would start appearing in my mailbox.

This time, all the items, with one exception, came in the same bag. Within the bag, the items were individually packed, per retailer, also with an address label with my address on it (plus barcode). OK. So participating individual retailers now send the stuff on to some collection point and a combined shipping is ordered.

The potential problem I see is if there is a customs enquiry here, especially if multiple orders appear in the same bag. I'd be curious to know if anyone has to deal with this situation. In this case, the valuation of the total contents was on a different basis ( actually this basis appears to be USD 6.00 / Kg) compared with what I paid the retailers.

What I have also noticed is that the shipping costs appear more or less unchanged despite this efficiency measure.
yes, they started doing consolidated shipping recently. iirc, you can opt out of it.
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  #58  
Old 04.10.2021, 16:20
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Re: Buying Stuff from Aliexpress/Banggood etc.

I've ordered a couple of RC cars in the past from Banggood and never received a tax bill.
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  #59  
Old 04.10.2021, 20:21
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Re: Buying Stuff from Aliexpress/Banggood etc.

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I've ordered a couple of RC cars in the past from Banggood and never received a tax bill.
If the declared value of the goods (including shipping) falls under SFR 65.- then there is neither MWSt (VAT) nor, usually worse for lower value items, the administration fees for collecting that MWSt.
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Old 06.10.2021, 06:28
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Re: Buying Stuff from Aliexpress/Banggood etc.

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If the declared value of the goods (including shipping) falls under SFR 65.- then there is neither MWSt (VAT) nor, usually worse for lower value items, the administration fees for collecting that MWSt.
The sellers probably declared a lower value, because every purchase was over CHF 65. Guess I got lucky.
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