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Old 15.09.2018, 07:41
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Ricardo contact

Morning all. So I've found a vehicle for sale on Ricardo that I'm interested in buying. Private seller.


Trying to speak with the seller first to suss out a bit more on the car before wasting any time on an inspection.


Ricardo of course, doesn't allow phone numbers or direct emails to be shared on their messaging service. Even if the number is spelt out, their clever security coding pulls the message. (although their help advice notes that a phone number can be provided if asked for in the message section, grrrrrr?!)


Has anyone ever found a way around this please?
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Old 15.09.2018, 08:03
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Re: Ricardo contact

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Morning all. So I've found a vehicle for sale on Ricardo that I'm interested in buying. Private seller.


Trying to speak with the seller first to suss out a bit more on the car before wasting any time on an inspection.


Ricardo of course, doesn't allow phone numbers or direct emails to be shared on their messaging service. Even if the number is spelt out, their clever security coding pulls the message. (although their help advice notes that a phone number can be provided if asked for in the message section, grrrrrr?!)


Has anyone ever found a way around this please?
You have a section for questions and answers . Use that
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Old 15.09.2018, 08:06
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Re: Ricardo contact

You can send the seller a message surely? Certainly in the non-auto Ricardo there’s a field to click on and ask the seller a question. Must be something similar for cars.
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Old 15.09.2018, 16:11
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Re: Ricardo contact

Yes, have used the question section, but that isn't accepting phone numbers from the seller or myself. Will call the Ricardo help desk and chat with them on Monday when they reopen...
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Old 15.09.2018, 16:52
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Re: Ricardo contact

Well surely they want to prohibit deals to be closed outside their platform
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Old 15.09.2018, 16:57
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Re: Ricardo contact

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Morning all. So I've found a vehicle for sale on Ricardo that I'm interested in buying. Private seller.


Trying to speak with the seller first to suss out a bit more on the car before wasting any time on an inspection.


Ricardo of course, doesn't allow phone numbers or direct emails to be shared on their messaging service. Even if the number is spelt out, their clever security coding pulls the message. (although their help advice notes that a phone number can be provided if asked for in the message section, grrrrrr?!)


Has anyone ever found a way around this please?


Sure you could write out the numbers in another language?!
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Old 15.09.2018, 18:38
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Re: Ricardo contact

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Well surely they want to prohibit deals to be closed outside their platform
We have a winner!

These platforms don't allow sharing email/phone number/address because then you can talk to the dealer directly and circumvent the platform and the fees that come along with it. I expect Riccardo charges some % from the seller. That's how they pay for the cost of running the platform and turn a profit.

Even if you got around their restriction, I expect the terms of service contains something which could get your account banned.

The expected way of doing it is to use the Questions and Answers section to find out the details then buy the item, at which point you can share details. Not really something I would to when we're talking about a car though.
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Old 15.09.2018, 21:22
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Re: Ricardo contact

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You have a section for questions and answers . Use that
spot on. you see it very often in the Q&A section of an ad.
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