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Old 14.03.2019, 21:37
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What type of education or degree is required to work at call center?

I speak 6 languages and I have worked as software engineer before, but I hate my job and would like to make a career change even though the pay will be less and interaction with angry customers.

But I am a bit uninformed as to how one gets a job at a call center. Is there a degree or course one must take? How does it work?
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Old 14.03.2019, 22:08
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Re: What type of education or degree is required to work at call center?

Are you sure that you are not trolling?
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Old 14.03.2019, 22:10
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Re: What type of education or degree is required to work at call center?

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I speak 6 languages and I have worked as software engineer before, but I hate my job and would like to make a career change even though the pay will be less and interaction with angry customers.

But I am a bit uninformed as to how one gets a job at a call center. Is there a degree or course one must take? How does it work?
Self-inflicted pain?

You need a BA/MA/PhD or MBA in Public Relations.
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Old 14.03.2019, 23:07
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Re: What type of education or degree is required to work at call center?

Just be an annoying prat, and your are in!

Tom
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Old 15.03.2019, 10:36
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Re: What type of education or degree is required to work at call center?

A very thick skin would help.
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