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Old 22.05.2019, 19:31
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Why are Pharmacies so sh1t here?

Was at the Odeon apotheke in Zurich (Bellevue) today and had to wait 30 mins to pick up a simple prescription even when I was the only one there for some time. A random lady walks in 20 mins after me (I was already very delayed by this point) and is served immediately by the “senior pharmacist” who proceeds to chit chat for another 15 mins with her while her junior pharmacist (actually quite competent - way more than her supervisor) is frantically trying to get her signature.

When I politely complained she gives me an aggressive speech on “processes to be followed here”. I don’t think she was even able to see the bitter, horrible irony in there. I tried to explain “processes” mean first come and first served and reserving moronic water cooler chats for a time when no one is waiting!!!!

Can NOT wait to leave this place. Only a week to go but man does it reassure me that my decision to flee was the best thing ever.
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Old 22.05.2019, 19:38
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Re: Why are Pharmacies so sh1t here?

Where are you going to?
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Old 22.05.2019, 19:42
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Re: Why are Pharmacies so sh1t here?

I’ve always had good experience in there. The last time I was in there they served me pretty promptly but that could have been because I was grey, sweating, and looked like I was about to barf.

Top tip...
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Old 22.05.2019, 19:43
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Re: Why are Pharmacies so sh1t here?

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Can NOT wait to leave this place. Only a week to go but man does it reassure me that my decision to flee was the best thing ever.
You are just consoling yourself, right? Come on admit it.

Last edited by DUTCH; 22.05.2019 at 19:44. Reason: .
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Old 22.05.2019, 20:01
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Re: Why are Pharmacies so sh1t here?

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You are just consoling yourself, right? Come on admit it.
Ha! I wish! Genuinely excited - though obvs not leaving because of pharmacists hahaha. The rest have been jusssst fine actually.

Just don’t understand why a customer facing person has to be so rude/inattentive?
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Old 22.05.2019, 20:03
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Re: Why are Pharmacies so sh1t here?

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I’ve always had good experience in there. The last time I was in there they served me pretty promptly but that could have been because I was grey, sweating, and looked like I was about to barf.

Top tip...
Hihihihi. Shit. I looked too healthy 😩. That’s it.

Queuing violations get me so worked up .... 😭
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Old 22.05.2019, 20:04
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Re: Why are Pharmacies so sh1t here?

looks like we really have different views on the same things.
I live in Geneva and I think I generally don't like the service level in Geneva restaurants and I find some staff on Migros/Coop or public transport not helpful and rude.

Pharmacies are one of the exception to my general view, I have randomly been to about 30 pharmacies in Geneva in the past and there is only one which sucks, all the 29 are more or less good.

This chitchat and let other customers wait or not respecting arrival orders in pharmacies happened much more frequently in France.
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Old 22.05.2019, 20:06
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Re: Why are Pharmacies so sh1t here?

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where are you going to?
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Old 22.05.2019, 20:07
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Re: Why are Pharmacies so sh1t here?

I also find the Odeon Apotheke in Zurich (Bellevue) is shit.
But it's the only Apotheke in Zurich over the past nearly 30 years that I think that about .
Wishing you all the best for your next country!
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Old 22.05.2019, 20:23
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Re: Why are Pharmacies so sh1t here?

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Iran?

Tom
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Old 22.05.2019, 20:26
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Re: Why are Pharmacies so sh1t here?

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Can NOT wait to leave this place. Only a week to go but man does it reassure me that my decision to flee was the best thing ever.
Just take a quick look at your avatar before you go.

All the best!
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Old 22.05.2019, 20:28
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Re: Why are Pharmacies so sh1t here?

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Just take a quick look at your avatar before you go.

All the best!
RIP grumpy 😩
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Old 22.05.2019, 20:37
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Re: Why are Pharmacies so sh1t here?

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Was at the Odeon apotheke in Zurich (Bellevue) today and had to wait 30 mins to pick up a simple prescription even when I was the only one there for some time. A random lady walks in 20 mins after me (I was already very delayed by this point) and is served immediately by the “senior pharmacist” who proceeds to chit chat for another 15 mins with her while her junior pharmacist (actually quite competent - way more than her supervisor) is frantically trying to get her signature.

When I politely complained she gives me an aggressive speech on “processes to be followed here”. I don’t think she was even able to see the bitter, horrible irony in there. I tried to explain “processes” mean first come and first served and reserving moronic water cooler chats for a time when no one is waiting!!!!

Can NOT wait to leave this place. Only a week to go but man does it reassure me that my decision to flee was the best thing ever.
When we are angry time slows down alot. So be honest with yourself: your 30 minutes was in all probability 3 mins.
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Old 22.05.2019, 21:06
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Re: Why are Pharmacies so sh1t here?

Wishing your new country all the best with you.
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Old 22.05.2019, 21:22
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Re: Why are Pharmacies so sh1t here?

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Wishing your new country all the best with you.
And god have mercy on the pharmacies
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Old 22.05.2019, 21:30
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Re: Why are Pharmacies so sh1t here?

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Seriously? A trail side tent in Ticino, with or without wild boars nearby, would be an upgrade over most of the US. I hope you know what you are getting into.

As for customer service, be prepared to be enraged on a daily basis until you realize nobody working retail in the US cares about anything other than leaving their miserable job for the day.
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Old 22.05.2019, 21:45
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Re: Why are Pharmacies so sh1t here?

In the US, she would probably have been shot immediately for "interference". (not meant entirely serious..)

As we say in German: Reisende soll man nicht aufhalten.

Just don't come back, please.
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Old 22.05.2019, 22:18
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Re: Why are Pharmacies so sh1t here?

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In the US, she would probably have been shot immediately for "interference". (not meant entirely serious..)

As we say in German: Reisende soll man nicht aufhalten.

Just don't come back, please.
Wow. You must be popular!
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Old 22.05.2019, 23:41
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Re: Why are Pharmacies so sh1t here?

Pharmacies in the US will be way more fun. Not. But good luck anyway.
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Old 23.05.2019, 07:11
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Re: Why are Pharmacies so sh1t here?

I love that pharmacy as they always take time for a nice long chit-chat no matter how busy the shop is.

And for all you know, the lady who walked in got in front because the doctor had phoned ahead to make sure she got urgently needed drugs promptly and the senior pharmicist was on hand to make sure she knew what to do.

I assume you listened to and understood the conversation to be able to judge?
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