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Old 19.10.2019, 08:15
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Zalando-return of article

If I receive 2 articles in the one order and decide to send one back do I have to pay for both the articles first before I send one back. Or can I just pay for the article that I keep and send the other back?
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Old 19.10.2019, 08:32
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Re: Zalando-return of article

You just pay for the one you keep ..

The balance for the one you return remains outstanding until they receive it, at which point the balance goes to zero..
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Old 19.10.2019, 14:30
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Re: Zalando-return of article

the easiest is to already preadvise your return online, you select the item your returning and your balance will be updated once they receive it
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Old 19.10.2019, 15:05
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Re: Zalando-return of article

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the easiest is to already preadvise your return online, you select the item your returning and your balance will be updated once they receive it
Isn't that the only way to get the (prepayed) return-address for the parcel anyway?
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Old 19.10.2019, 18:10
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Re: Zalando-return of article

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Isn't that the only way to get the (prepayed) return-address for the parcel anyway?
my return address sticker was already in the box so i didnt even have to mess around with sticky tape or so
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Old 19.10.2019, 18:18
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Re: Zalando-return of article

Can one send back underwear?
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Old 19.10.2019, 19:29
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Re: Zalando-return of article

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Can one send back underwear?
Read zalando's AGB
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Old 19.10.2019, 19:33
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Re: Zalando-return of article

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my return address sticker was already in the box so i didnt even have to mess around with sticky tape or so
Same for me.
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Old 19.10.2019, 20:44
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Re: Zalando-return of article

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Read zalando's AGB


Then I would say yes if unopened

Last edited by omtatsat; 19.10.2019 at 20:58.
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Old 19.10.2019, 21:52
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Re: Zalando-return of article

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Then I would say yes if unopened
Normally panties have a sticker in the gusset .. Did you remove that?

Yes - You need to keep the panties
No - You can send them back
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Old 19.10.2019, 22:38
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Re: Zalando-return of article

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Can one send back underwear?



You still wear underwear ?
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Old 20.10.2019, 07:40
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Re: Zalando-return of article

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Normally panties have a sticker in the gusset .. Did you remove that?

Yes - You need to keep the panties
No - You can send them back
Will have a look when I get them. Thanks
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Old 20.10.2019, 11:40
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Re: Zalando-return of article

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Will have a look when I get them. Thanks
This whole thing was hypothetical?
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Old 20.10.2019, 11:49
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Re: Zalando-return of article

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This whole thing was hypothetical?
No the order has been sent.

But I am amazed that no one on the forum can give a definite answer to this

Last edited by omtatsat; 20.10.2019 at 12:15.
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Old 22.10.2019, 11:57
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Re: Zalando-return of article

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Have you received the order?
I'm sure when he does, he will post pictures and a poll so we can all help him in the choice of his undies.
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Old 22.10.2019, 12:05
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Re: Zalando-return of article

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I'm sure when he does, he will post pictures and a poll so we can all help him in the choice of his undies.
Keep this forum clean please. Yes I have received them .
And there's no sticker in the crotch
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Old 22.10.2019, 12:14
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Re: Zalando-return of article

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Keep this forum clean please. Yes I have received them .
And there's no sticker in the crotch
Yes I realized that after posting, those pics would probably be something for the mods to delete.

The stickers are usually only with swimmming trunks.
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Old 22.10.2019, 12:20
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Re: Zalando-return of article

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Yes I realized that after posting, those pics would probably be something for the mods to delete.

The stickers are usually only with swimmming trunks.
Probably not delete. But keep them for private viewing
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Old 26.11.2019, 11:55
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Re: Zalando-return of article

I believe my neighbour has oniomania. 3-4 times a week there's a package of zalando, and other fashion stuff at the entrance. At least once a week there is a huge load of Zalando packages to be returned (apperently, the post picks them up from home). My guess is the neightbour keeps 1/20 of the stuff ordered. Basement is full of boxes (half zalando). Now even at our garage the neighbours' parking spot has become a spot to place more carton boxes. Just seeing those drives me crazy
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Old 26.11.2019, 12:14
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Re: Zalando-return of article

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I believe my neighbour has oniomania. 3-4 times a week there's a package of zalando, and other fashion stuff at the entrance. At least once a week there is a huge load of Zalando packages to be returned (apperently, the post picks them up from home). My guess is the neightbour keeps 1/20 of the stuff ordered. Basement is full of boxes (half zalando). Now even at our garage the neighbours' parking spot has become a spot to place more carton boxes. Just seeing those drives me crazy
A pleasure, these attentive neighbours.

My dream of owning a plot the size of a football-field and put my little house in the middle of it just popped up again with a vengeance.
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