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Old 07.07.2020, 14:22
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Re: Survive the quarantine for newly arrived

For food (restaurant) delivery the main options are:
- Smood
- Eat.ch
- UberEats
- HopDelivery
- Domino's App
  #22  
Old 07.07.2020, 14:51
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Re: Survive the quarantine for newly arrived

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If it's your own place: bring a Sharpie and a few sticky labels! You have to have your name on the mailbox before packages can be delivered to you; it's not enough to have [the equivalent of] "123 Main St. Apt. 2A", the name has to match too. Your landlord will probably want to have an engraved nameplate made [and will pass the cost on to you, but that's not relevant here], this is all quite customary and proper but can take some time. So that you can receive mail in the meantime (including your grocery or restaurant deliveries), stick a label on the mailbox with your name handwritten on it, and another label by the doorbell.


This one is extremely important. I kept on having issues with post my first month here and I could not understand why.
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  #23  
Old 07.07.2020, 16:34
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For restaurant food delivery, I use the website eat.ch, which has an option for English:

https://www.eat.ch/en/

You type in your zip code here in Switzerland, and then it shows the various restaurants that deliver in your area and their menu items to choose from, etc.

They accept credit cards as well as Paypal. So if you have a problem using your American credit card here, I think Paypal should still work okay for you through there. But you might want to give your credit card company a head's up that you'll be in Switzerland for a while, so they don't think your card was stolen and being used in a foreign country.

Also, bring lots of masks with you. They were just made mandatory on public transport here, and for all we know, they could be made mandatory in public in general by next month (hard to say). So if you take public transport on your way to the apartment or hotel, you'll need to wear a mask.

In the Zurich airport, there is a grocery store, so if you wear a mask after you land, you could grab some things from there to bring back to your hotel / apartment. But please wear a mask and social distance.

The two main grocery stores here -- Coop and Migros -- also offer home delivery, but because so many people are using that right now, there will probably be a bit of a wait for your delivery (longer than usual) after you place your order. As least that was the case a month or two ago, but maybe the wait times for delivery are more normal now. Both sites also offer English:

Coop Home Delivery:
https://www.coop.ch/en/?gclid=Cj0KCQ...B&gclsrc=aw.ds

Migros Home Delivery:
https://www.leshop.ch/en/supermarket...B&gclsrc=aw.ds

If you find yourself in a bind or have any other questions, etc, feel free to send me a private message through here. And good luck!
Thank you so much for the information! I will try my best to fit a bowl and a spoon in my suitcase, so I should be fine. Thanks for the kind offer, and I really appreciate that!

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leshop or coop 'shop at home' are the online stores for the two biggest grocery chains.


Where will you be staying on arrival ? I would contact your host/housemates/employer/school and ask them to provide advice and support, as they may have someone local who can help with delivering what you need.


Ikea do deliver and if you only make a small order, then it is possible to get it sent via regular post for only 10chf.


If you really get stuck, send me a PM and I can arrange an essential care package.


It does depend on where you are staying, and certainly the rules will probably have changed 100 times between now and mid-August.


What is your accommodation ?
I have found a place to stay. It's a shared apartment between the students, in Seebach. I don't need to worry about furnitures, as it is a furnished room. I do need to get a wifi router though. But since my room is assigned by the letting office, I do not have the info of my future flatmates. Maybe it would be possible to get some help from them once arrived, but I would plan for the worst case. Thanks a lot for the info!

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It matters if he of she has a US passport (or from the other banned countries) and is coming from the US. OP just said "international". Residence permits cannot be obtained until arrival.
I'm not a US citizen, only for my degree in this country. May I know the list of the banned countries to double-check?

Yes I'm also really confused by the residence permit problem. Theoretically, I should visit the office in my kreisburo and the migration office for biometric data within 14 days of my arrival. I really don't know whether this is still the case. Coz I can see this process as a relatively "long" traveling in the city: go to school at the city center to get my confirmation of matriculation, then go to kreisburo in oerlikon etc.

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My family has been self-isolating since February due to chronic health conditions.

For deliveries, we are using:
https://www2.hm.com/fr_ch/index.html (clothing in a pinch: underwear, socks, PJs)
galaxus.ch (electronics and household items)
ikea.ch (furniture, cutlery, etc...)
coop.ch (better than leshop, but more expensive)
leshop.ch (good)

coop and leshop currently have a 2-day delivery time. It was 3 weeks back in March.

I suggest making sure you have a working paypal account, that should help you transfer money before you have an account here in small amounts to private people if someone can do a grocery run for you (but fees are high). I'm not 100% sure, but your US credit cards should work as long as you tell them you will be in Switzerland. If your credit card doesn't work, you can paypal someone money and ask them to place the grocery order for you.
Thanks a lot for the information! esp the parenthesis lol!

I will take a look at my paypal and credit card. I guess I'll also bring maybe 1000 cash with me, just in case some weird problem comes up (sometimes my bank denies my paypent in chf to a foreign account, even though I have told them... sigh)

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So you already have a flat/place to go straight to from the airport to do your quarantine and it's unfurnished?
I have a place to go straight. It's near Zurich Seebach station (yes, a migros within 5 min walk and oerlikon within 20 min walk but just can't go during the quarantine... sigh), a shared flat between students. It's basically furnished (bed, desk, chair etc) but I do need to get my own wifi. Since I do not have the contact info of my future flatmates, I would plan for the worst case, even though it's highly possible that they may give me a hand. That's why I'm mostly worried about the food/cooking issue. IKEA is a must but not the most urgent need.

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Since they have landed at the airport, it's a moot point, they will probably go 'home' by public transport afterwards.
I guess I will try to call a cab/taxi once landed. I will have three suitcases with me, so hard to carry on public transport...

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Where are you planning to stay - a hotel, furnished apartment, got your own place lined up already?

The sort of cooking facilities you have access to will probably determine what you need to do about food. If you are in your own place it makes sense to buy some cooking pots for example, if you are stuck in a hotel then you will have to live off restaurant deliveries (expensive!!) or ready-meals and stuff that can be eaten raw.

If it's your own place: bring a Sharpie and a few sticky labels! You have to have your name on the mailbox before packages can be delivered to you; it's not enough to have [the equivalent of] "123 Main St. Apt. 2A", the name has to match too. Your landlord will probably want to have an engraved nameplate made [and will pass the cost on to you, but that's not relevant here], this is all quite customary and proper but can take some time. So that you can receive mail in the meantime (including your grocery or restaurant deliveries), stick a label on the mailbox with your name handwritten on it, and another label by the doorbell.
It not completely my own place I guess? It's a shared flat, with some other students (don't know/can't contact them yet, have to wait till I arrive). If that's the case, maybe I should not have something delivered before my arrival? And do you think I still need to put this name tag on the mailbox?

Thanks for the reminder!

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For food (restaurant) delivery the main options are:
- Smood
- Eat.ch
- UberEats
- HopDelivery
- Domino's App
UberEats! Finally see something I'm familiar with hhhh Thanks a lot!

Hopefully it still works using my US card/venmo... But maybe I should redownload it once arrived, not so sure if the app under US ios app store will still work in another country... hmmmm

A random idea just pops up...

Say if the delivery takes a while and I really need something. Is it a good idea to pay someone, either my flatmates or just someone nearby, to do the shopping for me? A migros seems to be only 5 min walk from where I live. And several restaurants nearby as well. 20 min walk can get to oerlikon

If that's the case, could someone tell me what's a good amount of money (will pay in cash) I should give that person? Probably will take that person an hour if he/she lives nearby

Last edited by 3Wishes; 07.07.2020 at 19:04. Reason: merging consecutive replies
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Old 07.07.2020, 17:24
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Re: Survive the quarantine for newly arrived

Maybe you could use https://www.amigos.ch ?
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Old 07.07.2020, 18:57
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Re: Survive the quarantine for newly arrived

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A random idea just pops up...

Say if the delivery takes a while and I really need something. Is it a good idea to pay someone, either my flatmates or just someone nearby, to do the shopping for me? A migros seems to be only 5 min walk from where I live. And several restaurants nearby as well. 20 min walk can get to oerlikon

If that's the case, could someone tell me what's a good amount of money (will pay in cash) I should give that person? Probably will take that person an hour if he/she lives nearby
Well, hopefully one of your flatmates could just pick some stuff up for you when they already have to go to the store for themselves. Otherwise, I think 10 Francs should be enough. Maybe 20 if it's a lot of stuff. Or offer to buy them dinner via delivery.
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Old 07.07.2020, 19:04
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Re: Survive the quarantine for newly arrived

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It not completely my own place I guess? It's a shared flat, with some other students (don't know/can't contact them yet, have to wait till I arrive). If that's the case, maybe I should not have something delivered before my arrival? And do you think I still need to put this name tag on the mailbox?

Thanks for the reminder!
You physically can't have something delivered by post until your name is on the mailbox. So that will be after you arrive, unless you contact someone else in advance and ask them to either (a) stick your name on the mailbox or (b) let you put their name/address on the delivery.

Who do you have to meet with to sign the contract and get the keys? You must have contact details for SOMEone, right? I would see if you can discuss logistics with this person... they may not be able to help you personally but they should be able to point you in the right direction.
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  #27  
Old 07.07.2020, 19:08
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Re: Survive the quarantine for newly arrived

I don't know for sure, but isn't the idea that OP quarantines away from other people, i.e. not in a shared flat? What's the point of quarantine if he happens to be positive but asymptomatic and then infects his new flatmates?
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Old 07.07.2020, 19:09
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Re: Survive the quarantine for newly arrived

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You physically can't have something delivered by post until your name is on the mailbox.
Not at all true, we got several last week.

Tom
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Old 07.07.2020, 19:26
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Re: Survive the quarantine for newly arrived

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Not at all true, we got several last week.

Tom
Yeah. In rural Ticino, where you've lived for yonks and half the town knows you.

You can't reliably, in Zürich, expect to receive post unless your name is on the mailbox. Ask me how I know
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Old 07.07.2020, 20:35
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Re: Survive the quarantine for newly arrived

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I don't know for sure, but isn't the idea that OP quarantines away from other people, i.e. not in a shared flat? What's the point of quarantine if he happens to be positive but asymptomatic and then infects his new flatmates?
Heh, maybe they should have thought about that before making housing unaffordable. In any case it's possible, you just have to shut yourself in your room and disinfect everything you touch outside, it's no different than a family where one family member becomes sick.
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Old 07.07.2020, 20:37
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Re: Survive the quarantine for newly arrived

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I'm not a US citizen, only for my degree in this country. May I know the list of the banned countries to double-check?

Yes I'm also really confused by the residence permit problem. Theoretically, I should visit the office in my kreisburo and the migration office for biometric data within 14 days of my arrival. I really don't know whether this is still the case. Coz I can see this process as a relatively "long" traveling in the city: go to school at the city center to get my confirmation of matriculation, then go to kreisburo in oerlikon etc.
Ban on entry

Who is not allowed to enter Switzerland?

The ban on entry applies to foreign nationals who want to travel to Switzerland from a high-risk country for a stay here of up to three months, without working, that would normally not require a permit – i.e. primarily tourists, persons visiting family or friends, or on business. High-risk countries are any countries that are not in the Schengen area.
  #32  
Old 07.07.2020, 20:55
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Re: Survive the quarantine for newly arrived

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I don't know for sure, but isn't the idea that OP quarantines away from other people, i.e. not in a shared flat? What's the point of quarantine if he happens to be positive but asymptomatic and then infects his new flatmates?
This Quarantine and self isolation raises some interesting questions - namely what's the world
endurance record for living in a self contained flat and just living and surviving on what you can
order and get delivered by phone calls and online deliveries and finally 'is it the end of the world'
if your Wifi and broadband internet goes down for good, your fallback Wifi dongle doesn't
work, your Smartphones gone up the spout before finally your TV set goes bust & you
have no radio ??
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Old 07.07.2020, 21:27
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Re: Survive the quarantine for newly arrived

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if your Wifi and broadband internet goes down for good, your fallback Wifi dongle doesn't
work, your Smartphones gone up the spout before finally your TV set goes bust & you
have no radio ??

On the plus side, finally no Serafe??
  #34  
Old 08.07.2020, 00:30
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Re: Survive the quarantine for newly arrived

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I'm not a US citizen, only for my degree in this country. May I know the list of the banned countries to double-check?
Persons arriving in Switzerland from a country or area with an increased risk of infection are required to go into quarantine (this is not simply a recommendation).
This applies for people who are travelling directly from such a country, or who have been in one of these countries during the 14 days prior to arrival in Switzerland.
https://www.bag.admin.ch/bag/en/home...nreisende.html

Last edited by doropfiz; 08.07.2020 at 00:41.
  #35  
Old 08.07.2020, 01:03
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Re: Survive the quarantine for newly arrived

If I were you, and based on the replies in this thread, I would:

Write to the organisation that is renting you the room, more or less as follows:
I will be entering Switzerland from a country on the High Risk list. I understand that I will have to stay at home in quarantine, for 10 days from the day of my arrival, without going out. Since the flat is shared, I presume this means that I must, as far as possible, go into isolation as well, i.e. stay inside my own room for those 10 days, so that I don't risk infecting the others who are staying there.
  1. Do you perhaps already have a standard procedure defined for those in this situation? If not, please could you to give me some advice on this matter?
  2. Especially, could you recommend what I should do, technically, to be in communication (especially with helpers), since I should not go out to a shop to buy a simcard or router contract, etc.
  3. Are there kitchen utensils in the apartment that I will be able to use exclusively, during my isolation?
  4. Is it possible that you might please provide me with a hotplate or a microwave to use in my room, during that period, or recommend a way that I could buy one?
  5. Since I will have to organise deliveries, may I please have the exact address, and could you please confirm that my name will be on the doorbell when I get there?
  6. Do you have any system, please, whereby the students sharing the flat will be able to contact one another, beforehand?
  7. Is there anything else I should consider, to cope with the 10 days' quarantine (and isolation)?
For food and kitchen utensils, write direct PMs to those who have offered to help you on this thread, and/or to any you find in your area in the help thread https://www.englishforum.ch/daily-li...-helpline.html, (look in the first post there, under "ZH" which stands for Zurich, meaning the Canton of Zurich), or to https://www.hilf-jetzt.ch/ (these words mean, in German "help now"), or to http://soli.junge-kirche.ch/ (this is a solidarity movement from young people in churches, and they are ready to help, whether or not the person receiving help is a member of a church).

These are people who live here already, and who are willing to organise you basic cooking utensils and probably also do the grocery shopping for you.
They're willing to help.
They've offered.
They mean it.

Just accept.

Write clearly about which foods you don't eat, what sorts of things you'd like them to buy. You could, for example, go onto https://www.leshop.ch/en/supermarket/home (that's more or less Migros, plus some extra products) or https://www.coop.ch/en/food/c/supermarket (that's Coop) to get an idea of products and prices.

Since they don't know you, nor you them, and your banking might not yet work for an EFT, promise (and mean it) to have cash ready to pay them when they deliver. As long as your name is on your doorbell, they can ring when they get there, and you can lower the money out of the window. Try to organise this cash before you get here, in small notes. The smallest is Fr. 10. If you can't get small notes, try to swap with your flatmates, if you can. Whatever the shopping costs, round it up to Fr. 10, so you and they don't have to deal with change.
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Old 08.07.2020, 07:59
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Re: Survive the quarantine for newly arrived

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As an incoming international student, I will start my study in Zurich since the end of August. I live in the US right now and found out that I have to go through a 10-day self-quarantine period once landed in Switzerland.

Given that I will not have any food or cooking utensils upon my arrival in maybe mid-August, I'm wondering if there's any suggestion on how to survive this period of time? Such as the apps/websites that I can use to order food/things to cook. (I do NOT have a Swiss phone number nor credit card. Only the US ones) I saw a web called Leshop, any comments on its service? But also open to any other web/app!

Many thanks in advance!
You can not bring food for the most part, but nothing to stop you buying some basic camping type supplies in the US before you come no? Assuming you still can get that sort of thing and it hasn't been shutdown cause of covid-19.

Everything in Switzerland, almost everything is going to be more expensive than the US and you'll have almost no choice here; it'll be get the 50CHF or nothing...
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Old 08.07.2020, 17:55
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Re: Survive the quarantine for newly arrived

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Heh, maybe they should have thought about that before making housing unaffordable. In any case it's possible, you just have to shut yourself in your room and disinfect everything you touch outside, it's no different than a family where one family member becomes sick.
Huh? Who?

That crossed my mind too, 3Wishes, are the other flatmates informed that their life will be restricted and are they willing to put up with this? After all, they are not family.
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  #38  
Old 08.07.2020, 18:02
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Re: Survive the quarantine for newly arrived

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I have found a place to stay. It's a shared apartment between the students, in Seebach.
That probably means that there's a kitchen with the usual appliances (at least hearth, oven, microwave, fridge), cutlery, tableware, etc. Nothing special but good enough. Personally, I'd enquire with the letting agency to clarify.

1k cash is a good idea. If you can't bring CHF it's a good idea to exchange at the airport, I believe the UBS counter has the most extensive opening hours. Nobody will bat an eye if you pay with a 200 CHF bill for that lollypop, though for the groceries you should try and have 10/20/50 bills ready. Apple Pay may be a useful extension to cash, perhaps someone on here has experience if/how that works for someone with a US account.

As for food, I would suggest to order using leshop.ch and have it delivered to the Migros in the airport. Perhaps set delivery to the day before your arrival because delivery time can vary, and pick it up from their "Subito" cashier (can't be missed) at anytime during their opening hours (6:15am - 11:00pm every day). The box is cooled, fresh stuff should stay fine (seems unlikely to apply to frozen goods). That said, it may still be useful to bring a few dried ready-made meals that are "cooked" by mixing with hot water, just in case.

The quarantine-thing is a bit chaotic and seems not entirely thought through yet. Everybody in an apartment is to quarantine at the same time, but that's nonsensical in a case such as yours. Hopefully information/requirements that makes sense will be issued soon. Registering within 14 days is may be moot for the time being as you are to register online within two days (the form is new). Perhaps enquire by e-mail shortly before you arrive if this hasn't been clarified by then, English should be fine.

A taxi shouldn't set you back (significantly) more than 30 CHF, 7x7.ch says 27 CHF fixed price with 3 bags, though your groceries may change that a bit. Preordering and fixing the price looks like an excellent idea.

Miscallenous stuff:
- translations by deepl.com are far better than Google translate
- tap water around here is fine to drink
- your apartment-mates will have the same problems as you WRT connectivity/WiFi, it would make sense to team up, ideally even before you've arrived.

"what's a good amount of money (will pay in cash) I should give that person?"
Do you mean as a tip/payment for the favor?
  #39  
Old 08.07.2020, 18:05
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Re: Survive the quarantine for newly arrived

I like the hearth bit. So romantic.
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Old 08.07.2020, 19:24
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Re: Survive the quarantine for newly arrived

Please note that the quarantine is not "10 days", but, from here
https://www.zh.ch/de/gesundheit/coronavirus.html
"Erst wenn Sie während 10 Tagen keine Symptome haben, können Sie sich wieder in die Öffentlichkeit begeben."
You are allowed to go outdoors again only once you have been symptom-free for a clear 10 days.

Last edited by doropfiz; 09.07.2020 at 09:36.
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