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Old 07.10.2020, 14:15
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Cleaning Lady Query

I have a cleaning lady who comes to clean the apartment.
As I wanted to be fully compliant with the rules, I enrolled her through an online portal (Swiss based and reputed)
The challenge I have is that the cost I pay to her vs. what I pay the portal seems a bit wonky. Normally the markup is 33% but every 3rd time, it is almost 80%. Which seems a bit daft and also not fair because I would rather pay her more than paying the middleman more.
Any suggestions from other people on what I am missing or how you approach this. I want to remain fully compliant. That is important.
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Old 07.10.2020, 19:32
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Re: Cleaning Lady Query

Plenty of threads on the forum about that.

Here is one
https://www.englishforum.ch/daily-li...stic-help.html
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Old 07.10.2020, 19:37
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Re: Cleaning Lady Query

Thank you. My query was more re. the provider and whether the mark-ups are sensible.
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Old 07.10.2020, 20:00
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Re: Cleaning Lady Query

The markups are large. I don't know that they're justified. Perhaps, if everything is really done properly.

The cleaners I know who have worked through such agencies report that they are exploitative. Not only did they earn much less, per hour, than with any other employer, they were also - variously, depending upon which agency - paid late, not covered for sick-leave, found out too late that they didn't have accident insurance and/or that their AHV (mandatory Swiss state Social Securty contributions) had not been paid.

Even agencies which really did do all of those things correctly, expected them to clean at one client in Uster, the next in Horgen, the next in Oerlikon, without compensating them for the extra travelling and, at times, waiting-time that they had.

Where the cleaners were employed directly, they reported that they were either paid cash, with no pay-slip and no insurance and no Social Security (this procedure is illegal) or else their private employer did everything correctly, registering them as it should be. In that case, yes, they definitely earned more, directly, and had greater security.

Such direct employers also tended to show more awareness of the fact that the cleaner also had a working life and a private life, and correspondingly tended to be more accommodating when the employer and employee sat down to plan the working hours.
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Old 07.10.2020, 20:29
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Re: Cleaning Lady Query

Just employ her. It isn't difficult or expensive. My wife gets 70 francs a week as an employed tutor.
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Old 07.10.2020, 21:07
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Re: Cleaning Lady Query

I used quitt to employ my last cleaner. I chose the lowest lever of support from them - so I paid chf 45 and then yearly, whatever the required insurance - I think it was about chf 60.

I used their template for a contract and paid my employee myself. It took a couple of hours to set up - if you have basic excel skills, you can figure out the amounts - and the sva (I’m in kt Zürich) can give you a formula. At the end of the year, you send quitt the total income and a month or two later the sva would send me a bill for my employee’s taxes.

I like this method because I can afford to pay my employee more money with no middleman or organizational fees, and the insurance via quitt was a good deal.

Now, some people like the convenience of administrative support. I am not familiar with the OP’s situation....I suppose I’d suggest you go back to your initial agreement and see what you are paying for.
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Old 07.10.2020, 23:39
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Re: Cleaning Lady Query

Thank you.
I use QUITT as well.
The challenge is that the markup can be quite a bit.
Typically I pay 33% as social security and insurances.
And every month I pay another CHF 30 as fees.
And that is why I was wondering if there was a better option. I dont have an issue with paying her. I wanted to be fully compliant. I just was checking if there was an option to increase the payout for her. But maybe that does not work.
ANyone has any experience of Fairboss? Are they better?
Even if I pay the same, I would be keen to see her get more of the payout.
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Old 07.10.2020, 23:51
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Re: Cleaning Lady Query

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Thank you.
I use QUITT as well.
The challenge is that the markup can be quite a bit.
Typically I pay 33% as social security and insurances.
And every month I pay another CHF 30 as fees.
And that is why I was wondering if there was a better option. I dont have an issue with paying her. I wanted to be fully compliant. I just was checking if there was an option to increase the payout for her. But maybe that does not work.
ANyone has any experience of Fairboss? Are they better?
Even if I pay the same, I would be keen to see her get more of the payout.
So, if you switch your quitt service to where you do more of it yourself, then you can pay her what you’d be paying quitt.
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Old 08.10.2020, 10:38
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Re: Cleaning Lady Query

Yes. That is definitely an option which I am exploring.
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Old 08.10.2020, 12:43
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Re: Cleaning Lady Query

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Typically I pay 33% as social security and insurances.
And every month I pay another CHF 30 as fees.
And that is why I was wondering if there was a better option.
I employ my cleaning lady directly using the simplified procedure for domestic staff, with sending annual reports to SVA (the same as described by ennui above) and if I remember correctly the yearly taxes are about 20% on top of the netto amount paid to my cleaning lady. Say, if I paid her about 5000 CHF/year I pay about 1000 of taxes in January next year. On top of that I pay only 100 chf/year insurance for domestic staff. That's all. It's just 1 report per year so I wonder why anyone wants to do this through quitt or similar companies. Better pay more to the employee.
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Old 08.10.2020, 12:53
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Re: Cleaning Lady Query

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I employ my cleaning lady directly using the simplified procedure for domestic staff, with sending annual reports to SVA (the same as described by ennui above) and if I remember correctly the yearly taxes are about 20% on top of the netto amount paid to my cleaning lady. Say, if I paid her about 5000 CHF/year I pay about 1000 of taxes in January next year. On top of that I pay only 100 chf/year insurance for domestic staff. That's all. It's just 1 report per year so I wonder why anyone wants to do this through quitt or similar companies. Better pay more to the employee.
Yes, that’s exactly what I paid too. The truth is, you can decide the take home for your cleaner, and at the end of the year send that total to SVA and they’ll send you a bill.

If I hire another, I’ll do this too, I think. I actually have a spreadsheet which details all the payments.
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