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Old 28.01.2021, 22:07
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Chronopost want €280 for UK to FR Parcel

Normally we arrange a box of goodies from UK to German postbox and sometimes to our friends in France at least once a year with foodstuffs or any items bought from UK eBay. However, due to the German border restrictions I’ve sent the box to my friend’s address in France via DPD and now Chronopost wants €280 before they can post the box to my friends house in France. I am assuming this May have something to do with Brexit as we’ve posted the box in Jan 2021, but what I don’t understand is that I thought we’ve signed a Free-Trade agreement so why is this subject to customs charge?

I now seen to have 3 options:-
1. Pay €280 but the box of goodies are worth approx 150
2. Do nothing and they return the box back to UK. I don’t know if this incurs any charge?
3. Negotiate or challenge the €280

I’m wondering if I can redirect the box to a German address and if that will change the situation in any way?

Any help or advise would be greatly appreciated.
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  #2  
Old 28.01.2021, 23:05
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Re: Chronopost want €280 for UK to FR Parcel

You signed a trade agreement and are now a third country like all the others, so that means paper work, charges, VAT etc... I would expect the charge includes admin costs as well as taxes.

You may be liable for the administrative charges even if you reject the delivery or even get charged additional administrative charges to handle the return. Check the T&C to find out your rights.
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Old 28.01.2021, 23:07
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Re: Chronopost want €280 for UK to FR Parcel

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Normally we arrange a box of goodies from UK to German postbox and sometimes to our friends in France at least once a year with foodstuffs or any items bought from UK eBay. However, due to the German border restrictions I’ve sent the box to my friend’s address in France via DPD and now Chronopost wants €280 before they can post the box to my friends house in France. I am assuming this May have something to do with Brexit as we’ve posted the box in Jan 2021, but what I don’t understand is that I thought we’ve signed a Free-Trade agreement so why is this subject to customs charge?

I now seen to have 3 options:-
1. Pay €280 but the box of goodies are worth approx 150
2. Do nothing and they return the box back to UK. I don’t know if this incurs any charge?
3. Negotiate or challenge the €280

I’m wondering if I can redirect the box to a German address and if that will change the situation in any way?

Any help or advise would be greatly appreciated.
Swiss VAT is cheaper, send to CH not Germany.
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Old 28.01.2021, 23:45
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Re: Chronopost want €280 for UK to FR Parcel

I don’t understand the rules, but a lot of people in the U.K. have been hit with charges for stuff brought from the EU.

Also food is a bit of a no go area now!!

Here is an article explaining why it’s happened in the U.K. ..... I assume it’s the same in reverse https://www.google.ch/amp/s/www.this...buying-EU.html
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Old 29.01.2021, 00:25
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Re: Chronopost want €280 for UK to FR Parcel

I ordered an electronic component from a shop in Canada for delivery to an address in Hungary. Component was 60 CAD plus 45 CAD postage. The same item would have been 270 CHF over here. I was expecting to be hit by a massive VAT bill (Hungarian VAT is something like 27%) but was never charged a penny.

So either I got lucky and somebody in customs was asleep, or it's not true that the EU levies these charges across the board.
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Old 29.01.2021, 00:55
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Re: Chronopost want €280 for UK to FR Parcel

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I ordered an electronic component from a shop in Canada for delivery to an address in Hungary. Component was 60 CAD plus 45 CAD postage. The same item would have been 270 CHF over here. I was expecting to be hit by a massive VAT bill (Hungarian VAT is something like 27%) but was never charged a penny.

So either I got lucky and somebody in customs was asleep, or it's not true that the EU levies these charges across the board.

There's usually an allowance so might have been below that.
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Old 29.01.2021, 01:48
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Re: Chronopost want €280 for UK to FR Parcel

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So either I got lucky and somebody in customs was asleep, or it's not true that the EU levies these charges across the board.
If you look at how it is set up the EU itself has a limited role. They set the general terms and get 1% - 3% of the pie. The states are responsibility for collection and implementation and they have a lot of flexibility in doing it.
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Old 29.01.2021, 01:52
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Re: Chronopost want €280 for UK to FR Parcel

Is it a fee or a deposit in case of possible admin fees? It sounds like a lot to be honest although maybe you forgot to attach the customs declaration with list of items, value and that it was a gift? It can vary between countries depending on local customs practice and how much they charge.
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Old 29.01.2021, 08:32
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Re: Chronopost want €280 for UK to FR Parcel

I ordered some washer parts from the UK and the EU last week.

The UK stuff arrived after a week, no charges.

Still waiting for the EU stuff.

Tom
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Old 29.01.2021, 09:09
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Re: Chronopost want €280 for UK to FR Parcel

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Is it a fee or a deposit in case of possible admin fees? It sounds like a lot to be honest although maybe you forgot to attach the customs declaration with list of items, value and that it was a gift? It can vary between countries depending on local customs practice and how much they charge.

I think there is a lot of cash being made of the admin fees. Over on the Irish forum, where the obviously do a lot more importing from the UK, people are talking about fees between a fiver and a hundred pounds, just to do the documentation.
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Old 29.01.2021, 10:06
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Re: Chronopost want €280 for UK to FR Parcel

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... but what I don’t understand is that I thought we’ve signed a Free-Trade agreement so why is this subject to customs charge?
With a free trade agreement there are no tariffs. However, there is duty (MWST/TVA/VAT) to pay. Plus admin charge. Pre 01.01.2021, there was no duty to pay. Now there is.

The admin charge seems awfully high. Do they disagree with the valuation?

Next time send it to yourselves in Switzerland. It'll be cheaper. There's no point in sending from the UK to Germany or France any more.
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Old 29.01.2021, 11:03
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Re: Chronopost want €280 for UK to FR Parcel

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With a free trade agreement there are no tariffs. However, there is duty (MWST/TVA/VAT) to pay. Plus admin charge. Pre 01.01.2021, there was no duty to pay. Now there is.
VAT is not duty, duty is tarrifs.

Anyway, you pay the import VAT, and don't pay the export VAT, which to/from the EU should even out.

Tom
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Old 29.01.2021, 12:21
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Re: Chronopost want €280 for UK to FR Parcel

chickens have come home to roost
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Old 29.01.2021, 12:55
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Re: Chronopost want €280 for UK to FR Parcel

This really sucks, I never voted for Brexit. it seems it would have been better to have no deal than this type of crappy deal.

I hope UK strikes a duty and vat free agreement with Switzerland soon.

NotAllThere, yes it probably would be better to send it directly to Switzerland. Switzerland’s gain is EU’s loss.
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Old 29.01.2021, 14:02
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Re: Chronopost want €280 for UK to FR Parcel

No deal would have been similar or worse in this respect. The politicians really f'ed this up by allowing Brexit in the first place, but deals could still be done.
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Old 29.01.2021, 14:27
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Re: Chronopost want €280 for UK to FR Parcel

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I hope UK strikes a duty and vat free agreement with Switzerland soon.
That seems highly unlikely. Switzerland doesn't want that with the EU so why would it want it with Britain. And why would Britain want it, having just come out of such a regime. Anyway, as Tom points out:
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...you pay the import VAT, and don't pay the export VAT, which to/from the EU should even out.
Into Switzerland makes things slightly cheaper than buying in the UK. And certainly cheaper than buying within a customs union.
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Old 29.01.2021, 15:21
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Re: Chronopost want €280 for UK to FR Parcel

Some useful information in the article:

https://www.bbc.com/news/business-55734277
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