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Old 19.02.2021, 17:37
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Re: Digital UK Passport Photo

I renewed mine a couple of months ago, just took a photo with the selfie camera on my phone and they accepted immediately. My walls are also textured, but it obviously wasn't a issue.
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  #22  
Old 19.02.2021, 18:53
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Re: Digital UK Passport Photo

My daughter is incredibly pale, with blond hair, and would constantly wear a white jumper. All photos got rejected by the photo checker as being black and white or overexposed until we took a photo against a light grey door rather than a white door or wall, then it worked a treat.
The software does not recognise very very white people against a white background.
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  #23  
Old 26.02.2021, 12:17
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Re: Digital UK Passport Photo

Just as FYI, I did the application on 11.02.2021 and I just got a message from DHL that my new passport will be delivered on Monday to me. Less than 3 weeks.

Kind of impressive
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  #24  
Old 26.02.2021, 15:50
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Re: Digital UK Passport Photo

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My daughter is incredibly pale, with blond hair, and would constantly wear a white jumper. All photos got rejected by the photo checker as being black and white or overexposed until we took a photo against a light grey door rather than a white door or wall, then it worked a treat.
The software does not recognise very very white people against a white background.

I had the same issues to get a passport photo done for my 5 yr old. Found a good solution at home (esp. since my walls are also textured):

1) take a flat bedsheet that is off-white / cream coloured and thoroughly iron out the creases
2) pin it up against the wall with small notice board pins (works if your walls are that type - soft textured)
3) use smartphone or SLR to take a normal portraight photo
4) use the online tool below to appropriately crop and scale the photo to match requirements for the UK (or other country): https://www.epassportphoto.com/
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