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  #21  
Old 21.04.2021, 20:11
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Re: Air Travel Experiences

The bad: I flew out from Heathrow to Zurich on the 16.11.20. Queued for 2 hours to get through security. Assumed I'd missed flight, instead a completely packed long haul plane (Boeing 777?) was waiting for the 100 or so other passengers who were still behind me.

The better: I have had three flights (all Zurich to Heathrow) cancelled by BA since then, but on each occasion I have received a full refund within a couple of weeks.
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  #22  
Old 22.04.2021, 12:55
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Re: Air Travel Experiences

In my experience refunds take a long time to happen and have to talk on the phone for a long time
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  #23  
Old 22.04.2021, 21:23
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Re: Air Travel Experiences

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...after a year still waiting for a large refund from Aegean/mytrip/gotogate which I can imagine will drag on.
Try writing a registered letter to the airline. At some point last year the Swiss and EU authorities emphasized that the responsibility for refunds lies with the airlines. I'm sure a link was posted here somewhere to the relevant regulations. Ask the airline to provide documentation so far regarding what they have done to refund gotogate. Do they have a case number, etc. Give them a deadline to respond. We even included our banking info and said we expected the money by X date.

Following that, gotogate got in touch with us and refunded the money, minus a processing fee. I have the impression that airlines have been refunding but gotogate has been holding the cash, so you have to do some extra legwork.
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  #24  
Old 25.04.2021, 05:40
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Re: Air Travel Experiences

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Thanks for the feedback. So I assume it's no longer the case that an empty seat has to be left between each passenger or group of passengers?

That's never taken place on any Swiss, BA or Easyjet flight that I've been on during the entire Covid saga (probably 50+ flights in total).
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  #25  
Old 25.04.2021, 11:10
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Re: Air Travel Experiences

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Apart from the occasional business travel long haul in business class, air travel has sucked well before Covid and I don't expect it to get better ever again.
True nothing more exciting than getting a bus the days pre Covid. I enjoy the ease of travel/empty airports at the moment but we know it won’t last forever and will come back with extra bureaucracy.

2 weeks ago I checked in at Zurich 50 mins before departure, waltzed through to gate with time to spare no need for lounges or restaurants to waste time in. Long May it last.
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  #26  
Old 25.04.2021, 11:57
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Re: Air Travel Experiences

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In my experience refunds take a long time to happen and have to talk on the phone for a long time
My partner has had four Brussels-Basel cancellations since September (one on EasyJet, the other three Brussels Airlines). None of them have been refunded; luckily they were all very cheap.
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  #27  
Old 25.04.2021, 12:35
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Re: Air Travel Experiences

It appears that when travelling back from Uk to Switzerland you no longer need to do the ten day quarantine.

Does anyone know if that is right?

This thread has helped on travelling from Switzerland to the Uk. I wonder what happens to the return flight and tests and quarantine
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  #28  
Old 25.04.2021, 13:31
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Re: Air Travel Experiences

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It appears that when travelling back from Uk to Switzerland you no longer need to do the ten day quarantine.

Does anyone know if that is right?
That is correct, the UK is no longer on the list of countries requiring quarantine upon return.

List
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  #29  
Old 25.04.2021, 17:33
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Re: Air Travel Experiences

So from Switzerland to the Uk requires quarantine in the Uk

From Uk to Swiss does not.

If that is correct then the days of weekly commuting and spending weekend in London might be back on the cards.

Someone travelling Friday night returning Monday to Zurich would only have to quarantine in London for a weekend which is not so bad
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  #30  
Old 25.04.2021, 18:41
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Re: Air Travel Experiences

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So from Switzerland to the Uk requires quarantine in the Uk

From Uk to Swiss does not.

If that is correct then the days of weekly commuting and spending weekend in London might be back on the cards.

Someone travelling Friday night returning Monday to Zurich would only have to quarantine in London for a weekend which is not so bad
Weekly commuters are exempt from the quarantine anyway (and have been for months):

https://www.gov.uk/government/public...ar-work-abroad

However you're not exempt from tests both ways to fly and now if you're there over 3 days you're supposed to have their Day 2 test as well (109 quid) plus a separate test to get back because the Day 2 test doesnt provide a certificate to fly. You do have to prove your employer and stuff as well they're getting a lot more rigorous at checking proof of employment and other things in the last 6-8 weeks (vs not checking my locator form once in over a year before that)
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  #31  
Old 26.04.2021, 14:17
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Re: Air Travel Experiences

Anybody been to The Netherlands lately?

I have been invited to a wedding and am of two minds whether to go or not.

I'd probably have to quarantine when arriving and quarantine when coming back.

Anybody been there recently or have any insights or actual experiences to share?
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  #32  
Old 26.04.2021, 15:12
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Re: Air Travel Experiences

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In my experience refunds take a long time to happen and have to talk on the phone for a long time
I managed to get two Swiss flights refunded.

Getting anything done by phone proved pretty difficult, but I then went to the Swiss sales office at Zürich airport in person and got the refunds within 30 seconds.

I did this once in November and once in February.
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  #33  
Old 10.05.2021, 14:32
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Re: Air Travel Experiences

Here's the skinny for my recent ZRH-DXB-ZRH trip.

The simple stuff: it works, there is not much in the way of delays but it pays to have your ducks in a row.

Masks (of course) - COVID test in ENGLISH (I saw a guy turned back at ZRH because his was German only) - fill out your API online as this also makes life easier. Swiss also seemed to want health insurance cards and policies printed but only the check-in agent looked at it.

ZRH lounges are presently non-functional as they are classified as restaurants. There is carry out provided which actually is not bad.

Emirates. PCR test is checked otherwise all is normal. DXB is mostly open, just with mask obligation. Bear in mind that over 50% of the population is vaccinated right now.

Return is slightly different. Print your completed registration for returning to Switzerland and have your PCT test ready. Did I mention PRINT PRINT PRINT? It saves time in both directions because I saw plenty of people messing about with phones and taking much longer than we did. Lounges might be open in your destination airport, that depends on the local restrictions. Expect spacing and crap food compared to normal.

Immigration at ZRH only cares about passport (duh) and PCR test. The carrier cares about the fed office of health form as above.

The planes are jam-packed if you're going and returning from a location not on the quarantine list. Forget the spacing but they give antibac wipes on the plane.

Print everything you need and make sure you get the list complete for your destination and return.

If you take out the testing requirements, it takes marginally longer and is OK. We survived!!
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  #34  
Old 19.05.2021, 10:43
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Re: Air Travel Experiences

Hi guys, so the trip took place as planned

Hardly anyone at ZH airport (10mins line to check in, common for all Swiss airline passengers), practically no queue at security.

The flight to the US was quite empty (4 middle row seats to myself).

The longest part of the trip was immigration in Chicago (self check-in seems to have been temporarily suspended, everyone stood in the same line incl cabin crew).
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  #35  
Old 20.05.2021, 12:50
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Re: Air Travel Experiences

We have a vacation in Florida planned for this summer. We booked this in December 2019, before Covid hit us. We will be flying with Swiss.

US borders are still closed for us (I am not an American citizen nor have a Green card) so I hope they open up soon. The EU has already said vaccinated Americans are welcome, so I expect the US to demand the same.
Luckily, we managed to schedule both vaccine shots well in time for our vacation.

The only thing I am concerned about is the federal requirement for everyone age 2 and older to wear a mask for the duration of the flight (in- as well as outbound). My 6 year old will understand, but there's no way I can make my 2 year old do this. We are training him, but I doubt he will comply for 10 long hours.
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  #36  
Old 20.05.2021, 12:55
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Re: Air Travel Experiences

I'm crossing my fingers for you as well as for me, I want to go to the US this autumn and will be vaccinated then.

From my experience on flights, Swiss, they will be looking at proper mask wearing when boarding and moving around but the rest of the time, they are not going to be in your face about it. Especially as everyone coming onboard for the flight will typically be vaxed or have a recent PCR test.
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