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18.09.2023, 13:56
|  | Newbie | | Join Date: Jan 2023 Location: Zürich
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| | | Sink Tap
Hello,
I need spare parts for my sink tap.
A small plastic junction was keeping the handle together with the rest, and it broke up because it was old.
Seems like it's a quite diffused model in Switzerland, because I've seen it also elsewhere, but no brand/model is written on it.
I attach images.
Please any help to identify brand and model and/or about which shop to go in order to get the spare parts I need?
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18.09.2023, 14:12
| | Junior Member | | Join Date: Feb 2022 Location: Ostschweiz
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| | | Re: Sink Tap
The design looks like a KWC design, they sell them in many places, including Jumbo. Maybe there are other brands with a similar design though. https://www.jumbo.ch/de/bad-sanitaer...ause/p/5866824
Maybe this will help you find the right model, blow-up diagram, and perhaps individual part number for that piece that broke, if it's available as a spare part.
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18.09.2023, 14:28
| | Forum Legend | | Join Date: Aug 2015 Location: Basle
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| | | Re: Sink Tap
I would just replace it. You can get cheap ones at Jumbo.
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18.09.2023, 14:35
| | Forum Legend | | Join Date: Mar 2008 Location: ZH
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| | | Re: Sink Tap
| Quote: | |  | | | The design looks like a KWC design, they sell them in many places, including Jumbo. | | | | | In case it is KWC, OP could send those photos to their customer services and ask for the replacement part. OP, if you can, photograph the broken part, too. https://kwc.com/de_CH/service/kontakt |
18.09.2023, 16:42
|  | Forum Legend | | Join Date: May 2008 Location: Kt. Zürich
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| | | Re: Sink Tap
There is a number inside the tap handle L833H which means it is a KWC Domo tap, you can buy parts here at eye watering prices.
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18.09.2023, 21:57
| | Junior Member | | Join Date: Feb 2022 Location: Ostschweiz
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| | | Re: Sink Tap
I found some more detailed exploded diagrams of various KWC faucets.
As an example, this might be the part https://www.kwc-armaturen-gastroxtre...rtusche-46mm-k
If I were you, I would go to Jumbo or Migros DoIt and ask. It shouldn't be necessary to replace the entire thing.
Places like Sanitas Troesch also sell spare parts.
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18.09.2023, 22:27
|  | Forum Veteran | | Join Date: Jan 2012 Location: thun
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| | | Re: Sink Tap
If you opt to replace the whole thing, you may find you need some special tools. The first time I did this, the removal of the old one required a special basin wrench, a thick metal rod 40cm long with a claw at the end. A new one required a box spanner.
Can you reach a camera under the sink and see how the old tap is fixed and its water connections ?
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