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Old 01.12.2011, 20:36
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Re: And a round of applause to those Apple people

Reviving an old thread... because I had a great experience with Apple today!

My Macbook Pro is 2 years old, and I have the 3 yr extended AppleCare plan. Have used it once so far and was very happy. But a few weeks ago, my battery started to fail. Usually NOT covered by warranty after 1 yr. But this time, they replaced it, no questions asked. Saved me about 150 Euros!

Very satisfied customer of the Genius Bar.

fduvall
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