Go Back   English Forum Switzerland > Living in Switzerland > Daily life  
Reply
 
Thread Tools Display Modes
  #1  
Old 13.10.2009, 18:38
Tubbies-Mummy's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Ticino
Posts: 391
Groaned at 11 Times in 8 Posts
Thanked 139 Times in 84 Posts
Tubbies-Mummy has made some interesting contributions
Coop and Migros Home Delivery in English please read

Hi everyone,

as you know both Migros and Coop do food home delivery BUT only Migros has the site in English.

Many of us also want Coop home delivery but need the English translation to be able to proceed with an order.

I have contacted Coop and they have advised me that if they get enough requests for an additional English translation to their site they will seriously consider adding it.

Please can you help by e mailing them to the address below your support for an English translation and also forward on to as many people as possible

Thanks
Caroline

send e mails to

Coopathome@coop.ch




Dear Caroline
Unfortunately, the coop@home Website is not available in English.
If the demand for a site on the English language increases, we will activate it.
Your Request will of course be transmitted to the marketing department.
support for adding English to the website for home delivery shopping should be sent to
Coopathome@coop.ch
Reply With Quote
The following 10 users would like to thank Tubbies-Mummy for this useful post:
The following 3 users groan at Tubbies-Mummy for this post:
  #2  
Old 13.10.2009, 18:47
Uncle Max's Avatar
Forum Legend
 
Join Date: Jun 2006
Location: Züri
Posts: 7,557
Groaned at 164 Times in 105 Posts
Thanked 8,424 Times in 3,486 Posts
Uncle Max has a reputation beyond reputeUncle Max has a reputation beyond reputeUncle Max has a reputation beyond reputeUncle Max has a reputation beyond reputeUncle Max has a reputation beyond reputeUncle Max has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

Good initiative. Reply to them you've posted this on Switzerland's premier English language website and don't they know the demographics? I really wonder if Swiss marketing departments ever open their eyes when they're on the street...
Reply With Quote
The following 2 users would like to thank Uncle Max for this useful post:
  #3  
Old 13.10.2009, 19:08
Tubbies-Mummy's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Ticino
Posts: 391
Groaned at 11 Times in 8 Posts
Thanked 139 Times in 84 Posts
Tubbies-Mummy has made some interesting contributions
Re: Coop and Migros Home Delivery in English please read

Thanks, you sound like the best person to tell them this ,would that be possible ???
Reply With Quote
  #4  
Old 13.10.2009, 19:25
pk01's Avatar
Senior Member
 
Join Date: Apr 2009
Location: Geneve
Posts: 346
Groaned at 5 Times in 4 Posts
Thanked 132 Times in 81 Posts
pk01 is considered knowledgeablepk01 is considered knowledgeablepk01 is considered knowledgeable
Re: Coop and Migros Home Delivery in English please read

I have emailed them
Reply With Quote
This user would like to thank pk01 for this useful post:
  #5  
Old 13.10.2009, 19:43
evilshell's Avatar
Forum Legend
 
Join Date: Jun 2006
Location: UK, formerly Basel
Posts: 3,348
Groaned at 97 Times in 81 Posts
Thanked 3,093 Times in 1,341 Posts
evilshell has a reputation beyond reputeevilshell has a reputation beyond reputeevilshell has a reputation beyond reputeevilshell has a reputation beyond reputeevilshell has a reputation beyond reputeevilshell has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

And let's hope if they manage to do it, they don't default to French when there's no English translation. Drives me nuts on the Migros site.
Reply With Quote
  #6  
Old 13.10.2009, 19:43
Member
 
Join Date: Nov 2008
Location: Rheinfelden AG
Posts: 245
Groaned at 0 Times in 0 Posts
Thanked 154 Times in 93 Posts
noella has made some interesting contributions
Re: Coop and Migros Home Delivery in English please read

Great stuff, I have emailed them too!
Reply With Quote
This user would like to thank noella for this useful post:
  #7  
Old 13.10.2009, 19:49
Tubbies-Mummy's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Ticino
Posts: 391
Groaned at 11 Times in 8 Posts
Thanked 139 Times in 84 Posts
Tubbies-Mummy has made some interesting contributions
Re: Coop and Migros Home Delivery in English please read

oh this is great !! Thanks !
Reply With Quote
  #8  
Old 13.10.2009, 20:15
caz's Avatar
caz caz is offline
Senior Member
 
Join Date: Aug 2006
Location: Tuggen SZ
Posts: 253
Groaned at 1 Time in 1 Post
Thanked 241 Times in 100 Posts
caz has an excellent reputationcaz has an excellent reputationcaz has an excellent reputationcaz has an excellent reputation
Re: Coop and Migros Home Delivery in English please read

email sent
Reply With Quote
This user would like to thank caz for this useful post:
  #9  
Old 13.10.2009, 20:17
NatsBrit's Avatar
Forum Veteran
 
Join Date: Apr 2007
Location: Lausanne / Weybridge UK
Posts: 501
Groaned at 10 Times in 5 Posts
Thanked 241 Times in 166 Posts
NatsBrit is considered knowledgeableNatsBrit is considered knowledgeableNatsBrit is considered knowledgeable
Re: Coop and Migros Home Delivery in English please read

Done!!!!

Thanks for posting this Tubbies ;-)
Reply With Quote
This user would like to thank NatsBrit for this useful post:
  #10  
Old 13.10.2009, 20:23
Tubbies-Mummy's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Ticino
Posts: 391
Groaned at 11 Times in 8 Posts
Thanked 139 Times in 84 Posts
Tubbies-Mummy has made some interesting contributions
Re: Coop and Migros Home Delivery in English please read

Just found out they dont deliver yet to Ticino !
Oh it gets worse,
So attention all you Ticino or Lugano Bods please also ask them not only to put it in English but deliver here !!!
Reply With Quote
  #11  
Old 14.10.2009, 11:26
Junior Member
 
Join Date: Jul 2009
Location: Basle
Posts: 32
Groaned at 0 Times in 0 Posts
Thanked 1 Time in 1 Post
selinadelvecchio has no particular reputation at present
Re: Coop and Migros Home Delivery in English please read

Done the same and e-mailed them and said that there are many commercial websites in Switzerland now adopting English as a 4th language on their websites! If Migros can do it so can you!
Reply With Quote
  #12  
Old 14.10.2009, 11:35
MathNut's Avatar
Forum Legend
 
Join Date: Aug 2007
Location: Kt. Glarus
Posts: 4,416
Groaned at 34 Times in 32 Posts
Thanked 10,888 Times in 3,249 Posts
MathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

If this works out I fear for the next generation of expats. Migros and Coop were my two biggest motivators to learn German...
Reply With Quote
The following 12 users would like to thank MathNut for this useful post:
  #13  
Old 14.10.2009, 11:42
maryp's Avatar
Junior Member
 
Join Date: Aug 2009
Location: Basel
Posts: 48
Groaned at 0 Times in 0 Posts
Thanked 6 Times in 6 Posts
maryp has no particular reputation at present
Re: Coop and Migros Home Delivery in English please read

I just emailed them. Thanks for organizing this!
Reply With Quote
  #14  
Old 14.10.2009, 11:54
JennifromSC's Avatar
Senior Member
 
Join Date: Aug 2009
Location: Near Baden
Posts: 297
Groaned at 0 Times in 0 Posts
Thanked 106 Times in 71 Posts
JennifromSC is considered knowledgeableJennifromSC is considered knowledgeableJennifromSC is considered knowledgeable
Re: Coop and Migros Home Delivery in English please read

I emailed them also. With winter coming I'm not looking forward to carrying my groceries home up the hill from the bus!

Mathnut does have a point - I have learned a lot from reading the sales listings, but delivery instructions, payment methods and business transactions, I'd be much more comfortable knowing what to expect.
Reply With Quote
  #15  
Old 14.10.2009, 11:59
higgybaby's Avatar
Forum Veteran
 
Join Date: May 2008
Location: Zurich
Posts: 1,042
Groaned at 44 Times in 28 Posts
Thanked 815 Times in 422 Posts
higgybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

I just emailed and asked them to tell me how many requests they've had so far.
I also thanked them for introducing the Backerman sliced loaf but highlighted the fact that it's not shown on their online shop yet.

Thanks for raising this TM.

I added you some rep for your initiative (especially seeing your last post about Ticino. May soften the blow).

HB
Reply With Quote
  #16  
Old 14.10.2009, 12:06
higgybaby's Avatar
Forum Veteran
 
Join Date: May 2008
Location: Zurich
Posts: 1,042
Groaned at 44 Times in 28 Posts
Thanked 815 Times in 422 Posts
higgybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

Maybe we should've added read receipts to track how many emails they read to fire back at them if they say they haven't received enough requests.
Will let you know if I get a reply.
Reply With Quote
This user would like to thank higgybaby for this useful post:
  #17  
Old 14.10.2009, 12:09
igirlzoe's Avatar
Newbie 1st class
 
Join Date: Jul 2009
Location: Geneva
Posts: 28
Groaned at 0 Times in 0 Posts
Thanked 16 Times in 10 Posts
igirlzoe has no particular reputation at present
Re: Coop and Migros Home Delivery in English please read

I have emailed them and pointed out that they stock many foreign foods, including English branded items so clearly they see a market for English speaking shoppers and should therefore update their website accordingly. I threw in a comment about their major competitor Migros being ahead of them in web terms.

Hope it helps, great idea
Reply With Quote
This user would like to thank igirlzoe for this useful post:
  #18  
Old 14.10.2009, 13:15
Karl's Avatar
Forum Veteran
 
Join Date: Sep 2008
Location: Here
Posts: 1,979
Groaned at 191 Times in 86 Posts
Thanked 2,912 Times in 942 Posts
Karl has a reputation beyond reputeKarl has a reputation beyond reputeKarl has a reputation beyond reputeKarl has a reputation beyond reputeKarl has a reputation beyond reputeKarl has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

Quote:
View Post
Hi everyone,

as you know both Migros and Coop do food home delivery BUT only Migros has the site in English.

Many of us also want Coop home delivery but need the English translation to be able to proceed with an order.

I have contacted Coop and they have advised me that if they get enough requests for an additional English translation to their site they will seriously consider adding it.

Please can you help by e mailing them to the address below your support for an English translation and also forward on to as many people as possible

Thanks
Caroline

send e mails to

Coopathome@coop.ch




Dear Caroline
Unfortunately, the coop@home Website is not available in English.
If the demand for a site on the English language increases, we will activate it.
Your Request will of course be transmitted to the marketing department.
support for adding English to the website for home delivery shopping should be sent to
Coopathome@coop.ch
Do yourself a favor and learn enough German to read a grocery list. We are not in Kansas anymore, Dorothy.
Reply With Quote
The following 8 users would like to thank Karl for this useful post:
The following 10 users groan at Karl for this post:
  #19  
Old 14.10.2009, 14:28
higgybaby's Avatar
Forum Veteran
 
Join Date: May 2008
Location: Zurich
Posts: 1,042
Groaned at 44 Times in 28 Posts
Thanked 815 Times in 422 Posts
higgybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond reputehiggybaby has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

Quote:
View Post
Do yourself a favor and learn enough German to read a grocery list. We are not in Kansas anymore, Dorothy.
Why should an expat in Ticino learn German?
What about people who are new to Switzerland? They should only move here and start work after they learn French or German proficiently?
Reply With Quote
The following 3 users would like to thank higgybaby for this useful post:
This user groans at higgybaby for this post:
  #20  
Old 14.10.2009, 14:40
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 13,264
Groaned at 1,185 Times in 786 Posts
Thanked 19,141 Times in 7,423 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Coop and Migros Home Delivery in English please read

Good idea OP, lots of people would benefit from this. Ignore all the "I fear for the next generation" comments, not everyone has a instant talent for languages, and not everyone knew any before coming here. While we should all be making an effort to learn the language of our host country, crucial things like doing the shopping is not something you should have to struggle with on a daily basis, especially when you and your family rely on it. The language will come in time.
Reply With Quote
The following 5 users would like to thank Chuff for this useful post:
Reply

Tags
consumer power, coop, e shopping, food, migros, online shopping, shopping, ticino




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Migros and COOP - Low quality explained... Mr Happy Complaints corner 291 11.01.2016 16:49
[Zurich]Good Home delivery after 11pm Nanda Entertainment & dining 9 21.07.2009 09:30
Our site featuring British & US food & drink for home delivery in Switzerland Swissmountainair Commercial 1 11.11.2008 16:16
Late night Migros/Coop [in Zurich] lokami Other/general 14 12.09.2008 22:56
Groceries - Home delivery service? JeromeK Entertainment & dining 12 04.06.2008 10:07


All times are GMT +2. The time now is 19:25.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0