Go Back   English Forum Switzerland > Living in Switzerland > Daily life  
Thread Tools Display Modes
Old 11.02.2010, 09:14
Newbie 1st class
Join Date: Mar 2009
Location: Muttenz, Switzerland
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 12 Times in 2 Posts
Shelly has no particular reputation at present
on-line purchases

What rights do I have as a consumer after purchasing a Samsung flat screen from an on-line dealer? I have paid the money, they have verified the purchase but I have no delivery date. I have called them 5 times as well as emailed them 4 times and I receive no reply. When I ordered it I spoke with them and they said it would be the first week of February. I ordered it from Lithio GmbH in Reinach.
I first ordered the TV from Microspot.ch and through an interpreter learned it would be March before the TV arrived so I cancelled my order and went with Lithio.
How can I find out anything about my TV? Can they hold onto my money with no TV in-sight?
Shelly in Muttenz
Reply With Quote

consumer rights, on-line purchases, tv's

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Import tax on internet purchases j_in_ch Complaints corner 315 28.06.2017 13:42
Think I messed up.....[cooling off period for online purchases] ZHsci TV/internet/telephone 38 16.12.2009 09:27
New Fixnet Line pwolters TV/internet/telephone 4 14.08.2007 16:12
Free land line phone to land line phone calls! bails TV/internet/telephone 3 24.02.2007 09:58

All times are GMT +2. The time now is 10:46.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0