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  #21  
Old 19.10.2010, 15:26
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Re: Telebilling - Internet Charge

In case any one wonders http://dict.leo.org/ende?lp=ende&lan...schlag+erheben

Also you can go to your Gemeinde, they offer free legal advice. I had forgotten about that. I've been there before, but perhaps you have to speak German, I seem to remember that being the case.

Here's an example: http://www.waedenswil.ch/recht/rechtsberatung/

If you google Telebilling you will see the name is about in many countries and it is a bit iffy.

Also this scam with iPhones on Facebook is widespread. I also read in the paper today that applications such as Farmville are giving away connections to users and maybe as a result personal data to third parties.

Cyber Crime is also at record levels.

Life can be fun oder??? ;-)
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  #22  
Old 15.11.2010, 00:12
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Re: Telebilling - Internet Charge

Hi all,

Just a quick update - after reading all the replies here, we sent a letter to TeleBilling telling them that we never agreed or gave details etc etc, we got a letter back stating that we had to pay immediately.

So we thought about it and then my husband remembered something - around the time they claimed we signed up for this service he got a call on his cell saying that it was Swiss post and that they had a parcel for him but that the parcel got wet and they needed his address again please. It just so happened that we were expecting a parcel from family so he gave our address. We thought nothing of it but then the parcel never came. When our parcel arrived a few weeks later there was no water damage on it.

Interestingly enough, they did not ask him to spell his surname or name though and when the invoice from them arrived our surname was spelled completely wrong not even close! We believe Telebilling uses this kind of call under false pretenses to get your address to send the bill!

We wrote them another letter, printed and attached all the newspaper articles and legal quotes etc that we found here on EF(thank you). We told them that we know they got address under false pretenses and that we would welcome it if they would take legal steps against us as we would then get to prove that they are fraudsters!

We sent the letter via registered mail about 2 weeks ago and to date have not heard a peep from them.Will see if we hear anything again but I doubt it.

So just a heads up about the dodgy call thing they use to get your details.
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  #23  
Old 17.11.2010, 18:00
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Re: Telebilling - Internet Charge

Hi Cybersuz,
Do you get some reply from them yet? Since I just got their mail saying that I should pay because their bill is legal according to Schweizerischem Obligationenrecht (Art. 1) . I am wondering what i am supposed to do next.
And is there anyone who didn't pay and got some trouble in the end? Or everyone just payed the bill to avoid trouble? Will Telebilling actually do something against those who don't pay other than threatening?

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Hi all,

Just a quick update - after reading all the replies here, we sent a letter to TeleBilling telling them that we never agreed or gave details etc etc, we got a letter back stating that we had to pay immediately.

So we thought about it and then my husband remembered something - around the time they claimed we signed up for this service he got a call on his cell saying that it was Swiss post and that they had a parcel for him but that the parcel got wet and they needed his address again please. It just so happened that we were expecting a parcel from family so he gave our address. We thought nothing of it but then the parcel never came. When our parcel arrived a few weeks later there was no water damage on it.

Interestingly enough, they did not ask him to spell his surname or name though and when the invoice from them arrived our surname was spelled completely wrong not even close! We believe Telebilling uses this kind of call under false pretenses to get your address to send the bill!

We wrote them another letter, printed and attached all the newspaper articles and legal quotes etc that we found here on EF(thank you). We told them that we know they got address under false pretenses and that we would welcome it if they would take legal steps against us as we would then get to prove that they are fraudsters!

We sent the letter via registered mail about 2 weeks ago and to date have not heard a peep from them.Will see if we hear anything again but I doubt it.

So just a heads up about the dodgy call thing they use to get your details.
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  #24  
Old 17.11.2010, 18:59
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Re: Telebilling - Internet Charge

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Hi Cybersuz,
Do you get some reply from them yet? Since I just got their mail saying that I should pay because their bill is legal according to Schweizerischem Obligationenrecht (Art. 1) . I am wondering what i am supposed to do next.
And is there anyone who didn't pay and got some trouble in the end? Or everyone just payed the bill to avoid trouble? Will Telebilling actually do something against those who don't pay other than threatening?
Nope no word yet. We sent the registered letter 2 weeks ago, so we might still hear something.

We are very definitely not paying his bill, we did no agree to their service.

Will update if we hear anything.
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  #25  
Old 13.12.2010, 12:22
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Help!

I got the bill again! This time it was sent by a company named 'EOS Debita', which seems to help telebilling to collect bills. And this time they demand CHF 108! What should I do now? Anyone who ever run into the same situation? I am afraid if I just ignore them, they will just demand more and more. But it seems if I reply or contact them, they would never stop either. I mean, why me? I got the feeling that they just take the advantages that I once told them I don't speak German.
I really need some advice now~~~Help~~~
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  #26  
Old 13.12.2010, 12:39
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Re: Telebilling - Internet Charge

We also keep getting demands, we have decided to ignore them. According to Swiss law it is apparently up to the company to prove why you owe them the money. We decided to take a chance and see where it leads, we know we did not agree to or even give our details for them to bill us so we refuse to pay.

I think they count on the fact that people eventually pay just to get rid of them but for them to put anything against your name they have to issue a summons and for that they need to prove you agreed to the terms and confirmed your details etc etc.

It's a gamble but we're sticking to our guns. I have to admit it is nerve wrecking though! I am always scared that because we are auslanders the powers that be might not be on our side when push comes to shove

Will have to wait and see.

Maybe we will get some other replies on here that can shed some more light.
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  #27  
Old 13.12.2010, 14:03
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Re: Telebilling - Internet Charge

I took the free legal advice and realised it's not clear if you win or not so I paid up.

They will come after you to the bitter end so make your own choice. I decided it wasn't worth it.

Good luck!!
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  #28  
Old 13.12.2010, 23:06
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Re: Telebilling - Internet Charge

dear all

I asked for advice at k-tipp, a swiss consumer magazine, and they recommended to ignore all bills by telebilling and the letter by EOS debita as well. indeed, I got the same letter by EOS debita, and tomorrow I am going to send this company the following letter (I will send it "eingeschrieben", which means "registered", they have to sign a receipt to get the letter):


Ihre Inkassoforderung

REFERENZNUMMER: xx'xxx’xxx

Forderung Telebilling AG 8048 Zürich
Rechnung xxxxxxx

Gegen your name & your address

Sehr geehrte Damen und Herren

Hiermit teile ich Ihnen mit, dass ich nicht dazu bereit bin, die Rechnung von Telebilling zu begleichen, da der Vertrag wegen Täuschung und Irreführung ungültig ist.

Auf der von Telebilling betriebenen Internetseite www.winaprice.com ist nicht klar ersichtlich, dass man sich für ein Abo verpflichtet und es wird nicht ausreichend über die Gebühren informiert. Die Gebühr hätte auch im SMS mit dem Gewinncode, das mir zugesandt wurde, erwähnt werden sollen, was nicht der Fall war.

Der Wettbewerb von Telebilling kann eine Verletzung des Bundesgetzes gegen den unlauteren Wettbewerb darstellen. Möglicherweise liegt auch eine Verletzung der Verordnung über die Bekanntgabe von Preisen vor.

Im Falle einer Betreibung werde ich Rechtsvorschlag erheben.

Freundliche Grüsse

your name & signature


telebilling will get the following letter from me, in which I declare that I do not accept the validity of the contract. they will get this letter by registered mail, too:

Ihre Inkassoforderung / Anfechtungserklärung Ihrem Vertrag gegenüber

REFERENZNUMMER: xx'xxx’xxx

Forderung Telebilling AG 8048 Zürich
Rechnung xxxxxx

Gegen your name & your address

Sehr geehrte Damen und Herren

Hiermit fechte ich den Vertrag an, den ich über www.winaprice.com mit Ihnen eingegangen bin, und aus dem die oben genannte Rechnung resultiert. Der Vertrag ist über Täuschung und Irreführung zu Stande gekommen, und daher ungültig (Art 23 ff OR).

Auf der von Ihnen betriebenen Internetseite www.winaprice.com ist nicht klar ersichtlich, dass man sich für ein Abo verpflichtet und es wird nicht ausreichend über die Gebühren informiert. Die Gebühr hätte im SMS mit dem Gewinncode, das Sie mir zugesandt haben, auch erwähnt werden sollen, was nicht der Fall war.

Ihr Wettbewerb kann eine Verletzung des Bundesgetzes gegen den unlauteren Wettbewerb darstellen. Möglicherweise liegt auch eine Verletzung der Verordnung über die Bekanntgabe von Preisen vor.

Ich bin nicht dazu bereit, Ihre Rechnung und die daraus resultierenden Zusatzkosten zu begleichen.

Im Falle einer Betreibung werde ich Rechtsvorschlag erheben.

Freundliche Grüsse
your name & signature


if they keep pursuing me, I will turn to a legal advisor and sue them. these people are not acting legally. I won't give in and fight against them! by the way: I am Swiss, not an english woman - and they still pursue me. I also thought about founding a group on facebook to fight against them, because I can't stand people acting illegally to get out money of other people. it's a shame!

claudia
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Old 29.12.2010, 01:12
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Re: Telebilling - Internet Charge

does anyone have some news?
i got the same problem as you.
on the 14th of december i got the "Betreibungsankündigung", i would have to pay within 10 days, otherwards they'll force me too. i sent them a registered mail with a "Rechtsvorschlag". but on the 24th they sent me a second "Betreibungsankündigung": i'd have to pay within 5 days now.
but i won't pay, i'll just wait and see what's happening.
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  #30  
Old 29.12.2010, 18:31
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Re: Telebilling - Internet Charge

guys!

Do not be afraid and do not pay. I will do the same as them. As in switzerland you do not need any reason to do a Betreibung. I will also "betreiben" this people. I got already the private address of one of the workers of the Inkassolution that sent me the brief, Frau Kizildag. And I told her I wil do the same they do me. This is my suggestions. send them a letter and tell them you will do Betreibung also to them If they do not forget this isssue.
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  #31  
Old 29.12.2010, 19:02
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Re: Telebilling - Internet Charge

Interesting...

According to one of the comments on http://www.ktipp.ch/themen/beitrag/1...b_auf_Facebook ms. Kizildag is Pizza driver in Cham.

guess they dont make that much money after all then, when 2 jobs are necessary.

Doc.
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  #32  
Old 29.12.2010, 19:50
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Re: Telebilling - Internet Charge

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So, for the english people here: YOU DO NOT HAVE TO PAY THE BILL BECAUSE THE TERMS OF CONTRACT WERE NOT EASY TO SEE.
The only thing you have to do is to write them an e-mail, that you won't pay the bill because the contract ist not legal due to intentional deception (absichtliche Täuschung).
These schemers are hoping their targets will be confused, not know what to do and pay up in order to be done with the problem.

First step is to contact the service provider and protest. Get the name of the person you're talking to.

Send the company an email protesting and ask to be removed from the database. Tell them you're not paying the bill.

Write to the internet / telephone service provider and explain the situation. Although they can't filter such schemes, they are pleased to hear about them and are generally helpful. They will likely advise you to inform the Ombudsman for such matters if you don't get anywhere with an email, phone call or letter.

You'll have to prove you've already attempted to rectify the issue with the service provider. Contact info is usually under the German word 'Impressum' under the AGBs / Terms & Conditions section of the offending site.

This type of thing happened to me whereby I received a spam SMS. Almost no information was presented in the message except a link. Coming from a company I thought was reputable, I checked the link on my computer to see what it was about.

NOTE: do not do this. Even incredibly handsome men like me can make this mistake. If you don't know where you're going - especially with links - it's best to turn back.

An immediate activation code was obviously tripped and I received two more SMSs telling me I had subscibed to a service I had clearly not.

Get on the phone, send an email, complain to everyone possible.

telebilling told me there was nothing I could do and would have to pay the bill. This is falsehood.

A day later I had a call from some company saying I didn't have to pay the bill as there was "some misunderstanding". Hmm, too late, hucksters. I've already complained to the regulators.

I advise anyone else in such a corner to complain complain complain and get this sort of scam outlawed. If it's not already...

These gangsters hope 100% of us are suckers. Easy money?
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  #33  
Old 29.12.2010, 20:18
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Re: Telebilling - Internet Charge

+1 for the post above. It is very important not to pay and systematically inform the regulator. Paying gives these scammers more means to extend their fraud and to intimidate their victims.
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Old 10.01.2011, 17:44
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Re: Telebilling - Internet Charge

seems no one gets more news or real problems from them other than letters asking for money... A good sign?
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  #35  
Old 11.01.2011, 08:55
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Re: Telebilling - Internet Charge

simply dont pay it. they know they have no chance in a court of law.
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