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Old 28.12.2015, 17:36
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vision for an business operations team

hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.
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Old 28.12.2015, 17:53
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Re: vision for an business operations team

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hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.
Well, if there is really a bigger purpose that you know and they don't , then simply telling them that purpose might make a difference
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Old 28.12.2015, 17:55
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Re: vision for an business operations team

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hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.
Sincerely? Unless the manager have a palpable way to do it (e.g. meritocracy, bonus), there is not much to do with a work/job that is boring in nature.
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Old 28.12.2015, 18:32
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Re: vision for an business operations team

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hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.



Honestly? I'd start by talking to your team, not your Team, and talk about motivation not Motivation. In my experience, once a corporation starts making proper nouns out of common ones, it's all a bit clutching at straws...


And I second the advice already given. Talk to 'em. Get them on board by remembering that they are people first and employees second. And if you can't sell this "bigger purpose" then you'll have to accept their best "turning up, doing the job they're hired for well, taking the money and going home".


Oh, and you'll have to make sure you know what this higher purpose is - and that you can explain it in a non-corporate non-patronising way. I wouldn't try and cascade anything, or attempt to run it up anyone's flagpole. And you'll probably just have to cope if you're not all on the same page at every minute of every day. How's that for blue sky thinking?
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Old 28.12.2015, 18:36
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Re: vision for an business operations team

8 years ago I worked in IT operations support for a big company. Since we supported users and where the "IT" guys nobody really cared about us, and every time there was a problem, it was our fault.
So I get the idea.
There is actually not much you can say to them, is more less different options that you might do
1- talk to them separately and found out what do they want for their lives, not necesarily has to be work related.
2-start listen to their ideas to make stuff better, even the most stupid thing could lead to a really good opportunity to improve something. Most of the time my coworkers and I were really frustrated because nobody asked us or listen to us.
3- gamification, sometimes money rewards, or gifts are not enough incentive, but a game could open eager for competition and people might feel they have a purpose.
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Old 28.12.2015, 18:41
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Re: vision for an business operations team

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no idea why we turn up every day
Most people turn up for their monthly paycheque.

Why do managers always expect the minions to give a shit about the bigger stuff? We turn up, we do our jobs, we go home to our real lives. What more do you want from us?
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Old 28.12.2015, 18:45
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Re: vision for an business operations team

Blood, sweat and tears.
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Old 28.12.2015, 18:53
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Re: vision for an business operations team

It's simple. It's Switzerland and there is no place for visionaries. Visionaries coming from other foreign countries might outperform their actual bosses and humiliate them in front of the company. They cannot afford it. These bosses are mostly Swiss and must maintain their reputation. No discipline no work. Alles klar! They just do (usually blindly closing their insightful eyes on everything and anything else without raising question marks) what they are hired for and bring their standard Swiss salary home to feed their families. Middle class across the board - everyone is equal! Welcome to CH. No place for Divergent like in the famous series!
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Old 28.12.2015, 19:06
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Re: vision for an business operations team

My boss drove to the office today in his new BMW. I said nice car.

Work hard, put the hours in, and I'll have an even better one next year, he replied.
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Old 28.12.2015, 19:15
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Re: vision for an business operations team

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My boss drove to the office today in his new BMW. I said nice car.

Work hard, put the hours in, and I'll have an even better one next year, he replied.
Great boss, lucky you.
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Old 28.12.2015, 19:32
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Re: vision for an business operations team

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My boss drove to the office today in his new BMW. I said nice car.

Work hard, put the hours in, and I'll have an even better one next year, he replied.
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Great boss, lucky you.
Indeed. That's honest. Mine only makes me guess that his luxuries in life come from my sweat.
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Old 28.12.2015, 19:40
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Re: vision for an business operations team

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if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.
Well one of the first things I'd do would be to try and instil some pride in mundane things, like learning to write using something approaching normal grammatical standards.
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Old 28.12.2015, 19:42
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Re: vision for an business operations team

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hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.


A further question has just occurred to the cynic in me: are you the Boss [sic] of this team already, or are you angling to be?
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Old 28.12.2015, 19:46
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Re: vision for an business operations team

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hi,


i work in an Operations Team for a big swiss energy trading Company - around 12 of us altogether - very multicultural. we Support front, middle and back Office users.


i find that the Team is lacking Vision. there isn't any intrinsic Motivation. no idea why we turn up every day apart from keeping the Business churning.


if you were the Boss of this Team how would you motivate the Team? what would you say to them that would make them feel they're not just working to earn Money but there is a bigger purpose.
Is there a difference between Money and money?

On a serious note, lose the capitals, it makes your post look unprofessional and won't motivate people to want to work with/for you. And please learn that the word "I" is capitalized in the English language.
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Old 28.12.2015, 19:52
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Re: vision for an business operations team

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Most people turn up for their monthly paycheque.

Why do managers always expect the minions to give a shit about the bigger stuff? We turn up, we do our jobs, we go home to our real lives. What more do you want from us?
Unfortunately that's the sad truth. Even those of us who are highly qualified, experienced, relatively well reimbursed and would like, want, need to do more, had visions of our career lives (or still have / hold onto), are just constantly shut down by never - ending / unpredictable changing management environments.

I don't mean this personally, just I work in that kind of environment and had rather different dreams. Keep on with yours, actually I'm still holding onto mine - and although it's an uphill path, am still holding on :-).

Last edited by ZuriRollt; 28.12.2015 at 21:33.
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Old 28.12.2015, 20:14
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Re: vision for an business operations team

By the way Op, there's no I in team.
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Old 28.12.2015, 21:12
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Re: vision for an business operations team



There it is. Hiding in the big A.
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Old 28.12.2015, 21:22
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Re: vision for an business operations team

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Honestly? I'd start by talking to your team, not your Team, and talk about motivation not Motivation. In my experience, once a corporation starts making proper nouns out of common ones, it's all a bit clutching at straws...
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Well one of the first things I'd do would be to try and instil some pride in mundane things, like learning to write using something approaching normal grammatical standards.
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Is there a difference between Money and money?
Tough crowd. I don't think there's anything to read into the capitalization of the nouns, except perhaps OP is a German speaker as opposed to native English speaker...
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Old 28.12.2015, 22:01
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Re: vision for an business operations team

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Tough crowd. I don't think there's anything to read into the capitalization of the nouns, except perhaps OP is a German speaker as opposed to native English speaker...


Profile says not German... Brit, English native speaker: no excuse. And it's "a" business operations team....


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Old 28.12.2015, 23:29
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Re: vision for an business operations team

I had bosses who tried every bullshit in the book - from comparing us with the Ferrari F1 team all the way to wearing super hero costumes. None of it worked but some was at least mildly entertaining. Especially when somebody recorded the superman motivational speech and put it on youtube...
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