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  #21  
Old 19.02.2023, 00:09
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Re: Employee's rights - Is travel time part of work hour, etc

I don't know the answer to your question, but it might not be a bad idea to contact the VPOD SSP union that represents some employees in the health sector. They should be experts at dealing with (potentially) exploited workers and should be able to tell you how to find out exactly what is legal and what isn't.

Here is there contact page.
All the links are in German, but it shouldn't be so hard to find someone to talk to in English.

There are a couple of other unions, like UNIA that might be helpful as well.
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  #22  
Old 19.02.2023, 02:07
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Re: Employee's rights - Is travel time part of work hour, etc

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The employee travels over 8 hours a week on road for work but doesn't get paid. Is this right?
Yes.

I travel 1 hour/day by car for work, and I don't get paid for that. Unless I am doing it on comapany time.

Tom
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  #23  
Old 19.02.2023, 16:03
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Re: Employee's rights - Is travel time part of work hour, etc

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I travel 1 hour/day by car for work, and I don't get paid for that. Unless I am doing it on comapany time.
Yes, I think that's part of what OP is trying to clarify: whether or not the travel between the two clinics is, or should be, counted as "company time".

Travel time from home to a place of work and also home again afterwards is not usually counted as working hours. However, OP seems to have two different places of work, but by the same employer. If the day went:
  • 9h-10h appointments in clinic A
  • 10h-10h30 travel between A and B
  • 10h30-12h30 appointments in clinic B
  • 12h30-13h travel back from B to A
  • 13h-13h30 break
  • 13h30 next appointment in clinic A
and so on, then I'd expect the journey from home to arrive at clinic A by 9h as not company time, but the journeys between the clinics to be company time, since the employer has, by setting up the appointments that way, caused the travelling to be necessary.

However, of course it will depend on the actual contract.
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  #24  
Old 19.02.2023, 16:36
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Re: Employee's rights - Is travel time part of work hour, etc

Currently my daughter is working for about 5 months going forward for a Bank client that is about 2 hours each way from her home by OV, on what the Client has named „The war room“ (strategic Programme in trouble). And they insist that all in the „War room“ should be physically available daily.

She can‘t work on the train, as her client laptop holds highly confidential information. So she won’t get paid for that.

So, she is now in good accommodation (obviously paid for by the company) for the stints she has to get to the client (currently 4 days per week). And she gets remunerated quite well for her time.

The client is the Bank. The service provider is my daughters company. On-going discussions underway between the providing company and client whether this should be allowed …
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  #25  
Old 19.02.2023, 22:58
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Re: Employee's rights - Is travel time part of work hour, etc

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She can‘t work on the train, as her client laptop holds highly confidential information. So she won’t get paid for that.
Of course she can. I work from many locations for my employer. Our VPN is encrpyted.
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  #26  
Old 20.02.2023, 13:18
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Re: Employee's rights - Is travel time part of work hour, etc

If a client doesn't give sufficient notice and they cancel, then the company will charge and frankly should pay you... but that is subject to the contract, you need to discuss with HR.

If the client cancels in time, then ask the clinic to make sure you have the minimum downtime within a day. Reorganise the other clients. If the clinic don't want to do so, and the clients come for multiple visits, get their contact details on the first visit and you sort it.

if you want a break, than tell the clinic that you need to take lunch at X hour, and they should not book clients. If they are paying by the hour, then they shouldn't have an issue.

Travel time to clients is a pain, and unpaid in almost all industries; I know HR in the last company I worked for used to "travel" to other sites in company time. Which meant they would turn up around 10am and leave by 4pm on their visits. HR was a full time role with a monthly salary, so they got paid for travel time... but they were the only department who got away with these sort of shenanigans as far as I am aware, them and senior management who did the same and worse..

But be warned poor employers will take advantage of foreign workers ignorance and issue contracts with poor conditions the same as they would in most places in Europe; and your rights by law are not that good, at least they would better in the UK, Germany or France for example.

Last edited by markalex; 20.02.2023 at 15:29.
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  #27  
Old 20.02.2023, 14:34
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Re: Employee's rights - Is travel time part of work hour, etc

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Travel time to clients is a pain, and unpaid in almost all industries; I know HR in the last company I worked for used to "travel" to other sites in company time. Which meant they would turn up around 10am and leave by 4pm on their visits. HR was a full time role with a monthly salary, so they got paid for travel time... but they were the only department who got away with these sort of shenanigans as far as I am aware, them and senior management who did the same and worse..
In my company any travel time to customers counts as work time. The slightly cheeky side comes in when someone lives beside a client and visits them in the morning, and states on their hours the time it would take to get to the client from the company. On the other hand that's how the travel is calculated, distance from the company, not from your house.

Even for going to different sites such as testing centers, you're on company time once you've left your main office.
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  #28  
Old 20.02.2023, 15:14
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Re: Employee's rights - Is travel time part of work hour, etc

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Of course she can. I work from many locations for my employer. Our VPN is encrpyted.
Not trying to go off-topic but this isn't a one-size-fits-all solution. I worked for an org that bordered on paranoid regarding security, and working in a public location (cafe, train, library, etc.) was strictly prohibited, VPN or not. It's possible ZuriRollt's daughter is in a similar position.
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  #29  
Old 20.02.2023, 17:22
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Re: Employee's rights - Is travel time part of work hour, etc

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Of course she can. I work from many locations for my employer. Our VPN is encrpyted.
The client is a Kantonal Bank, and they have specifically prohibited it. I also used to work on the train occasionally when at UBS, with encrypted environments, so it‘s potentially just this Bank.

However I do understand it for this project, as they are designing the core system for all their retail banking clients for mortgages, financing, CRM etc. This bank is currently still in the Middle Ages, so probably not even using encrypted environments yet!
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